Anima Health
Revolutionize healthcare with seamless integration and advanced analytics.. [Contact for Pricing]
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What is Anima Health?
Anima Health is an integrated care platform built by doctors to manage patient requests for GP practices, PCNs, and ICSs in the UK NHS system. It combines online consultations with productivity tools, seamless EHR integration (EMIS and Systp1One), advanced analytics, and next-generation document processing to streamline workflows while improving patient outcomes.
Anima Health pricing
Pricing model: Freemium
For individual practices starting out, Anima is free to get started with 300 SMS per month (approximately 1.2 SMS per patient per year), EHR integration with EMIS or SystmOne, auto-generated notes, auto-generated patient communications, video consultations and scheduling, bulk messaging up to 1000 messages at once, individual working hours and request limits per user, auto-set due dates for incoming requests, role-based permissions, create custom teams, activity reports, and access to support articles with webinar training. For practices, PCNs, federations and ICSs, contact is required to book a demo for custom pricing. Digital First ICS teams have access to the most advanced solution.
Anima Health pros
- Free to start for individual practices
- Completely free for patients to use
- Seamless EMIS and SystmOne EHR integration
- Cuts document processing time by more than half
- Automatic patient matching for documents
- Auto-generated clinical notes
- Auto-generated patient communications
- Contextual triage questionnaires linked to clinical guidelines
- Direct rota integration for appointment booking
- Bulk messaging up to 1000 patients at once
- AI receptionist Andi answers patient calls automatically
- Advanced analytics for demand data and clinic performance
- Role-based permissions and custom team creation
- Cyber Essentials Plus certified
- IM1 assurance explicitly covering document processing
- GDPR compliant with full data control at practice level
- DCB0129 clinical safety compliant with active Clinical Safety Officer
- Video consultations built into the platform
- QOF code suggestions to maximize attainment
- 300 SMS included per month for individual practices
Anima Health cons
- Pricing details not publicly disclosed for paid plans
- Requires phone/computer and email/mobile number for patients
- SMS messaging subject to monthly limits
- DPIA must be completed by the practice (data controller), not Anima
- Data Processing Agreement available only on request
- Some advanced features require booking a demo
- Limited to UK NHS healthcare settings
- Video consultations not recorded but IP addresses stored as metadata
- Patient must register account before submitting requests
- Practice staff must submit requests for patients without devices
Frequently asked questions about Anima Health
Is Anima right for me and my team?
Anima is designed for GP practices, PCNs (Primary Care Networks), federations, and ICSs (Integrated Care Systems) in the UK NHS. It is ideal for teams managing high volumes of patient requests, wanting to implement total triage, needing seamless EHR integration with EMIS or SystmOne, and seeking advanced features like automated document processing, bulk messaging, analytics, and an AI receptionist. Individual practices can start free, while larger organizations can book a demo.
My practice, PCN or ICB are already using an online solution. Why should I switch to Anima?
Anima brings together several platforms under one roof with next-generation features including automated document processing that cuts time by half, contextual triage linked to clinical guidelines, direct rota integration for booking, advanced analytics for demand data, AI receptionist Andi for calls, and collaboration across primary/secondary/community care. It has Cyber Essentials Plus certification, IM1 assurance explicitly covering document processing (as of Jan 2025), DCB0129 clinical safety compliance, and full DTAC alignment.
How does Anima expand access capacity without the need for additional staffing?
Anima automates time-consuming tasks like document processing (cutting 10+ minute manual processes by more than half), provides auto-generated notes and patient communications, enables AI receptionist Andi to answer calls and submit requests automatically, offers contextual triage that gathers information before clinician review, connects directly to rotas for instant booking invites, and allows bulk messaging to multiple patients. This reduces administrative burden and lets clinical staff run more clinics.
I'm a healthcare professional. How can I get started with Anima?
Individual practices can start for free by signing up directly. For practices, PCNs, federations, and ICSs looking for custom solutions, you should book a demo to see how Anima works for your team. You can access the clinicians dashboard at clinics.animahealth.com and log in with your Care smartcard if your organization already uses Anima. Contact [email protected] for questions.
How do I know that Anima is safe for my practice to use?
Anima is an approved supplier to the NHS with multiple certifications: Cyber Essentials Plus certified, IM1 assurance current as of January 2025 explicitly covering document processing, NHS DSPT assured (ODS code R3U6M), GDPR compliant with DPIAs and DPAs, DCB0129 compliant with full Clinical Safety Case and Hazard Log maintained by an active Clinical Safety Officer, DCB0160 supported for deployers, annual penetration testing to CHECK standards, and fully aligned with NHS DTAC framework covering clinical safety, data protection, technical security, interoperability, and usability.
What data does Anima process?
Anima processes patient data including name, identifiers, contact details, demographic data, message content (including documents and patient replies via secure surveys or two-way messaging), and application-use related data on secure UK-based servers. It also processes healthcare staff data including role, organisation, contact details, identifiers, gender, date-of-birth, messages, metadata, signatures, login and application-use data. Video/audio consultations are not recorded or stored on any server, though participant IP addresses may be stored as metadata.
Is Anima free for patients to use?
Yes, Anima is absolutely free for patients. All you need to sign up is access to a phone or computer, an email address, and mobile phone number. If a patient doesn't have these, their practice can submit requests on their behalf. Patients register, submit requests in 2-5 minutes, and receive regular email and SMS notifications when their practice responds. A healthcare professional always reviews every request.
How do we send text messages through Anima?
Anima sends text messages using Firetext, SMS gateways (which are BT/EE), and a fallback with Amazon Pinpoint. Individual practices receive 300 SMS per month included (approximately 1.2 SMS per patient per year), and bulk messaging allows up to 1000 messages at once, subject to the monthly SMS limit.
How does Anima help with QOF attainment?
Anima's document processing feature automatically scans documents to find the most relevant clinical codes, bringing uniformity to the coding process and saving minutes per document. The system flags important QOF codes first, helping practices maximize their QOF attainment and boost funding for the clinic while processing documents in half the time.
Can I use Anima from my EHR patient record?
Yes, the Anima toolbar works with both SystmOne and EMIS, allowing you to send messages or appointment invites with a single click directly from your EHR patient record. You can access patient contact details from their records, attach files, schedule messages, or invite patients for appointments all from a single page without switching between applications.