Ava
Ava is an AI tool that provides live captions and transcriptions for videoconferencing platforms such as Zoom and Google Meet, as well as in-person meetings. Wi...
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What is Ava?
Ava is an ADA-compliant accessibility service that delivers fast and accurate live captions for Deaf and hard-of-hearing people. Powered by both AI and human scribes, Ava provides real-time captioning for videoconferencing platforms (including Zoom, Google Meet, and Microsoft Teams), in-person meetings, lectures, doctor visits, and important conversations. The service offers 99% accuracy through Ava Scribe, which combines AI with professional human captioners.
Key features include live captions with no delay, speaker identification, always-on-top captions bar that floats above any desktop program, transcription with
Ava pricing
Pricing model: Freemium
Free tier: $0 for individuals, includes works on any platform, live captions with no delay, up to 40-minute captioned sessions, always-on-top captions bar, and speaker identification. Community plan: $14.99/month ($9.99/month yearly, save 20%) for individuals needing higher accuracy, includes all Free features plus 3 hours/month Premium captions (90% accurate), in-app chat and email support, online training webinars, but NOT ADA-compliant. Pro plan: For small inclusive teams, includes unlimited Premium captions (90% accurate) on mobile/web/desktop, Professional Scribe Captions (99%) on demand with 24-hour notice, sessions up to 2 hours, works with any online meeting, custom dictionary for organization, 15-day free trial. Enterprise plan: For larger organizations, includes all Pro features plus Professional Scribe on demand with 6-hour notice, advanced administrative tools and permissions, sessions up to 8 hours, data privacy customization, premium support with dedicated account manager, SLA, volume discounts available. Event plans: Welcome for up to 150 participants, Welcome Pro for up to 500 participants, Event for up to 5,000 participants with scheduled/on-demand Scribe billed by minute.
Ava pros
- 99% accurate captions with Ava Scribe (AI + human scribes)
- Free tier available for individuals with 40-minute sessions
- Works on all platforms: iOS, Android, web, Windows, Mac, Chromebook
- Real-time captions with no delay
- Speaker identification in Ava Room
- Always-on-top movable and resizable captions bar
- Integrates with Zoom, Google Meet, and Microsoft Teams
- Supports 50+ languages with translation available
- Offline mode works on mobile without internet
- ADA-compliant professional captioning option
- HIPAA and GDPR compliant for data privacy
- Transcripts with summaries and
- feature
- Voice output feature speaks what you type naturally
- Custom organization-wide dictionary for technical terms
- Profanity filter option to show or hide curse words
- 60-70% cheaper than traditional captioning services
- 30% cheaper than CART services
- 15-day free trial for Pro plan
- Cancel anytime on paid plans
- Public Mode lets participants access captions on their own devices
Ava cons
- Free plan limited to 40-minute captioned sessions
- Community plan is NOT ADA-compliant
- Community plan only includes 3 hours/month premium captions
- Scribe captions require 24-hour notice on Pro plan
- Scribe captions require 6-hour notice on Enterprise plan
- Accuracy decreases with poor internet or distant microphone
- Scribe available only most weekdays 8am-6pm
- Premium support with account manager only on Enterprise
- Single Sign-on (SAML/SSO) not available on Free/Community
- Advanced admin tools only on Enterprise plan
Frequently asked questions about Ava
What is Ava?
Ava is an ADA-compliant accessibility service that delivers fast and accurate live captions and other services including transcription and ASL interpretation for Deaf and hard-of-hearing people. Ava is powered by both AI and human scribes for the fastest, most accurate captions available.
How accurate are Ava captions?
Ava delivers 99% accuracy to fully understand conversations. Ava Scribe combines AI + human scribes for the fastest, most accurate live captions that make every conversation accessible and ADA compliant. Premium captions are 90% accurate (98% with a Scribe).
What platforms does Ava work on?
Ava is available across all major platforms including mobile (iOS and Android), web, and desktop (Windows and Mac) providing unparalleled access in any situation, seamlessly delivering captions at work, at school, or any social situation. Ava also works on Chromebook.
Where can I download Ava?
Ava is available on all devices: on the web at https://web.ava.me/web/signup or you can download for mobile (iOS and Android) or desktop (Mac and Windows) at https://www.ava.me/download.
How much does Ava cost?
Ava.me costs 60-70% less than traditional captioning services, and around 30% less than CART services. The Free plan is $0 for individuals. Community plan is $14.99/month ($9.99/month yearly). There are different plans for companies, educational organizations, non-profits, and healthcare. Non-profit discounts are available.
How long does it take to get captions?
Ava provides immediate access to any conversation on mobile devices, the web, and desktops. Simply click on an app button and you will see live captions immediately with no delay.
Does Ava work with videoconferencing calls?
Ava Connect integrates with all major video meeting platforms including Zoom, Google Meet, and Microsoft Teams. That means you get the speed, accuracy, and speaker identification Ava provides. And combined with Ava Scribe, all of your meetings are ADA compliant.
Does Ava work with other languages?
Ava supports 50+ languages including Spanish, French, German, Mandarin, Japanese, and more. Both transcription and translation services are available. The speech-to-text feature can translate in 15+ languages.
Does Ava work with masks? What about social distancing?
Yes, Ava does work with masks. No more struggling to lip-read. If you are social distancing, either share your Ava room link so the person can use the mic on their phone to speak into (no app download necessary), or pass the person a Bluetooth mic to use.
What is a host and what is Scribe?
A host is a paid license assigned to an end-user for captioning online and in-person meetings or classes. The host includes an Ava Room that all meeting participants can join for free. Scribe is Ava's professional grade captioning service based on machine and human captions, providing 99% accuracy with professionals reviewing captions live.