Cleric
Autonomously triages and roots cause alerts in complex infrastructures.. [Contact for Pricing]
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What is Cleric?
Cleric is an AI Site Reliability Engineering (SRE) teammate that autonomously investigates production alerts, produces root-cause diagnoses, and helps engineering teams ship fixes directly within tools like Slack. It watches services, maps dependencies automatically, and runs parallel hypothesis-driven investigations across logs, metrics, traces and other observability signals to deliver actionable findings in minutes. Cleric is built to accumulate institutional knowledge over time—every resolved incident becomes a reusable pattern—while giving engineers full visibility into how diagnoses were reached so they can verify and collaborate on remediation. The product targets engineering and DevOps teams responsible for on-call, incident response, and reliability who want to reduce mean-time-to-detection and mean-time-to-resolution without replacing human oversight.
Cleric pricing
Pricing model: Freemium
Cleric promotes an early-access model; the website emphasizes quick setup and trialing in a read-only mode but does not publish detailed tiered pricing publicly. The site highlights a free evaluation / early access onboarding path (connect and start in minutes, read-only by default) and implies paid plans for production use with write-access, enterprise integrations, and compliance features such as SOC 2 Type II and advanced support. For exact tiers, seat counts, or usage-based pricing, the website directs prospective customers to contact sales or request early access.
Cleric pros
- Autonomous, parallel investigations that start as soon as an alert fires
- Delivers root-cause analysis directly into Slack for fast team visibility
- Automatic service and dependency mapping to reduce manual triage
- Hypothesis-driven testing (forms and tests theories like an engineer)
- Compounds knowledge over time so past resolutions speed future incidents
- Reads metrics, logs, and traces simultaneously for multi-system correlation
- Read-only by default for safer initial deployment
- Auditable investigations with a visible reasoning trail for trust
- Supports shipping fixes via collaboration and instructions within the platform
- Integrates with existing observability stacks with minimal new tooling
- Designed to reduce time-to-root-cause to minutes (example: 5 minutes)
- Handles thousands of alerts concurrently to scale with production needs
- SOC 2 Type II compliance and regular penetration testing posture
- Encrypts data everywhere and does not use customer data for training
- Fast setup—connect your stack and start investigations in minutes
Cleric cons
- Early access / gradual roll-out means features may still be evolving
- Initial advanced functionality may require permissioning beyond read-only
- Autonomous remediation requires careful operational guardrails
- May need configuration to map non-standard or highly custom internal tools
- Heavily dependent on the quality and coverage of existing observability data
- Organizations with strict change-control may delay write-access or fixes
- Learning and generalization takes time to fully cover uncommon failure modes
- Enterprise compliance or bespoke regulator requirements may need extra review
Frequently asked questions about Cleric
How quickly does Cleric find a root cause?
Cleric is engineered to begin investigating as soon as an alert arrives and often surfaces root-cause analysis within minutes (the site references a 5-minute time-to-root-cause example), by running parallel hypothesis tests across logs, metrics, and traces and correlating signals automatically.
What systems and tools does Cleric integrate with?
Cleric is built to plug into existing observability stacks and supports reading logs, metrics, and traces from your current tools; the website emphasizes that you don’t need to adopt new tooling and that integrations can be connected quickly, typically within an afternoon for common stacks.
Is Cleric safe to deploy in production?
Cleric is read-only by default to reduce risk during evaluation and includes audit logging for every action; the platform is SOC 2 Type II compliant, undergoes regular penetration testing, and encrypts customer data at rest and in transit to meet production security expectations.
Can Cleric take automated corrective actions?
Cleric can collaborate with engineers to ship fixes and can be granted write access when customers are ready, but the site emphasizes trust-and-verify workflows and auditability so organizations can control and gate any autonomous remediation with operational guardrails.
How does Cleric learn from incidents?
Every investigation and resolution becomes institutional knowledge: Cleric accumulates patterns and context automatically so future investigations draw on previous resolutions, enabling knowledge transfer even when engineers leave or teams change.
What visibility do engineers have into Cleric’s reasoning?
Cleric provides a visible, auditable trail showing how it reached conclusions—correlated signals, tested hypotheses, and confidence levels—so engineers can ‘trust but verify’ the diagnosis before acting.
What level of setup and maintenance is required?
The website advertises a fast setup that takes minutes to connect common tools in a read-only mode and minimal ongoing maintenance since Cleric maps services and dependencies automatically and continuously compounds learning from incidents.
Does Cleric keep customer data or use it to train models?
Cleric’s site specifies that customer data is encrypted and never used for training; learning occurs within customer environments and generalized learnings are anonymized and stripped of identifying details before being used more broadly.
How does Cleric handle large volumes of alerts?
Cleric is designed to triage and investigate thousands of alerts concurrently, prioritizing investigations and surfacing actionable findings so engineering teams can focus on the most impactful incidents.
What compliance and trust controls are available?
Cleric highlights enterprise-grade trust controls: SOC 2 Type II compliance, regular penetration testing, read-only-by-default deployment, full logging and audit trails, and encryption of data in transit and at rest; customers can also control when write-access or automated actions are enabled.