Cody
Cody is an artificial intelligence (AI) tool that operates like an employee trained on a custom-created business knowledge base. Its primary functionalities inc...
Last verified:
What is Cody?
Cody is an intelligent AI assistant similar to ChatGPT, but with the unique ability to train it on your specific business, team, processes, and clients using your own knowledge base. It acts as a Business AI Employee that supports your team by answering questions, helping with creative work, troubleshooting issues, and brainstorming ideas. Cody analyzes all accumulated company documents and acts as an expert on company processes to provide answers in seconds.
Key features include Instant Answers to business questions without tracking through manuals, uploading any data type (PowerPoints, PDFs, Word documents) to build your knowledge base, providing sources for every answer so you can verify Cody's work, Boost Employee Efficiency for tasks like writing emails or creating marketing materials, providing support and troubleshooting using support documentation, and brainstorming ideas with contextual history since Cody remembers conversations. Additional features include Prompt Manager for creating conversation starters, Focus Mode for specialized responses based on specific documents, Conversation Logs to monitor all interactions, Scratchpad for micro-managing bot responses, and Check Sources for troubleshooting convenience.
Cody is designed for businesses of all sizes, teams needing employee training, companies providing tech support, organizations wanting to onboarding new hires faster, and businesses looking to automate tasks. It integrates with favorite tools including PowerPoint, PDF, Word, Discord, Website, Zapier, API, Slack, and Embed options. Cody is trusted by over 100,000 businesses and offers advanced data defense with AWS encryption and SOC II vector database privacy standards.
The tool is not a replacement for human employees but rather assists and augments teams, allowing them to focus on more important tasks and work more efficiently. It offers customizable access controls with permission enforcement on a per-chatbot basis, ensuring users only access authorized information with real-time permission updates.
Cody pricing
Pricing model: Freemium
Cody offers a free tier with 100 credits per month, 100 documents, and a free widget for your website. Paid plans include: Basic at $29/mo with 2,500 Credits, GPT-5 Mini, 3 Team Members, 14-Day Conversation Log, 1,000 Documents, Embed Website Widget, Customize Website Widget, and API. Premium at $99/mo with 10,000 Credits, GPT-5 Mini, GPT-5, Claude 4 Sonnet, 10 Team Members, 30-Day Conversation Log, 10,000 Documents, 10,000 Website Pages, Website Crawler, Recurring Website Imports (3 Websites), Embed Website Widget (3 Websites), Customize Website Widget, Remove Cody Branding on Widget, and API. Advanced at $249/mo with 25,000 Credits, GPT-5 Mini, GPT-5, Claude 4 Sonnet, 30 Team Members, 90-Day Conversation Log, 25,000 Website Pages, Website Crawler, Recurring Website Imports (9 Websites), Embed Website Widget (50 Websites), Customize Website Widget, Remove Cody Branding on Widget, and API. Credits measure usage: GPT 3.5 query uses 1 credit, GPT 3.5 16K requires 5 credits, GPT 4 consumes 10 credits.
Cody pros
- Trained on your specific business knowledge base
- Acts as a virtual AI employee for your team
- Provides instant answers to business questions in seconds
- Uploads multiple document types (PDF, Word, PowerPoint)
- Crawls entire websites to integrate information automatically
- Provides sources for every answer for verification
- Remembers conversations and contextual history
- Focus Mode for specialized responses from specific documents
- Prompt Manager for creating custom conversation starters
- Scratchpad for micro-managing bot responses
- Conversation Logs to monitor all interactions centrally
- API integration with favorite tools (Slack, Discord, Zapier)
- Widget embedding option for websites
- Advanced data protection with AWS encryption
- SOC II vector database privacy standards compliance
- Permission enforcement on per-chatbot basis
- Trusted by over 100,000 businesses
- Free tier with 100 credits per month available
- Recurring website imports for automated updates
- Website crawler feature for large sites
Cody cons
- No free tier mentioned beyond 100 credits monthly limit
- Credits can run out quickly with GPT-4 usage (10 credits per query)
- 14-day conversation log on Basic plan may be insufficient
- Basic plan only supports 3 team members
- GPT-5 Mini only on Basic plan, not full GPT-5
- 1,000 document limit on Basic plan
- No website crawler on Basic plan
- Cody branding cannot be removed on Basic plan
- Premium plan limited to 10 website pages without crawler
- Advanced plan expensive at $249/month
- Limited to 3 recurring website imports on Premium
- No mention of mobile app availability
- Credit system may be confusing for new users
- 10,000 document limit on Premium may not suit large businesses
- API access requires paid plan, not on free tier
Frequently asked questions about Cody
What is Cody?
Cody is an AI-powered virtual employee that can assist your business in various tasks, such as answering questions, completing tasks, onboarding new hires, providing support and troubleshooting, and bringing new ideas and insights. It is an intelligent AI assistant like ChatGPT with the added benefit of being trainable on your business, team, processes, and clients using your own knowledge base.
How does Cody work?
Cody searches all of your accumulated company data, including articles, PowerPoints, and PDFs, and sources the top 10 most relevant documents to create an answer to your question in seconds. It analyzes all accumulated documents and acts as an expert on all your company processes to provide the answer you need quickly.
Can I upload documents to Cody?
Yes, you can upload various types of documents to Cody, such as Word, PowerPoint, and PDFs, and Cody will instantly learn all that information and use it to provide answers to your questions. You can securely upload anything from PowerPoints to PDFs or crawl an entire website to instantly integrate information.
What are Credits?
Credits measure usage. For example: A GPT 3.5 query uses 1 credit, a GPT 3.5 16K query requires 5 credits, and a GPT 4 query consumes 10 credits. You can track your credit consumption in real-time under the usage tab.
Can I train Cody on my specific business processes?
Yes, you can train Cody on your specific business processes, such as support documentation, allowing your team to quickly troubleshoot any issues. You customize Cody for your company by uploading files or importing content using URLs, and tailoring roles and settings for different uses.
Is Cody a replacement for human employees?
No, Cody is not a replacement for human employees. Instead, it is designed to assist and augment your team, allowing them to focus on more important tasks and work more efficiently. It boosts employee efficiency by providing instant answers, ideas, and ready-made work so your team can work smarter, not harder.
What features does Cody offer?
Cody offers Prompt Manager for creating custom starters, Focus Mode for specialized responses from specific documents, Conversation Logs to monitor all interactions centrally, Scratchpad for micro-managing bot responses and knowledge base, and Check Sources for examining sources used to generate responses. It also provides Instant Answers, uploads any data type, provides sources for every answer, boosts employee efficiency, provides support and troubleshooting, and brainstorms ideas with contextual memory.
How does Cody integrate with other tools?
You can incorporate Cody into your favorite apps through the powerful API, allowing you to harness the full potential of your knowledge anywhere. Cody integrates with PowerPoint, PDF, Word, Discord, Media, Website, Zapier, API, Slack, and Embed options.
What security measures does Cody have?
Cody offers Advanced Data Defense with robust AWS encryption and SOC II vector database privacy standards. It provides Customizable Access Controls with permission enforcement on a per-chatbot basis, ensuring users only access authorized information with real-time permission updates. The platform adheres to stringent third-party security standards and continuously enhances measures for exceptional protection.
How many businesses trust Cody?
Cody is trusted by over 100,000 businesses. These businesses trust in Cody AI's unparalleled data protection while utilizing the platform for seamless document storage and collaboration, experiencing the balance between uncompromised security and exceptional user experience.