Convolo
AI agent platform deploying thousands of AI sales and support reps for calls and lead handling (formerly Convolo).
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What is Convolo?
Brightcall.ai (also known as Convolo) is an AI-powered communications platform designed to help businesses grow sales through automated calling. The platform features an AI Voice Agent that can make cold calls, call leads, and answer support calls sounding like a real human. After training the AI Agent, users can deploy thousands of identical copies that work 24/7, never get sick, never quit, and remember every instruction perfectly.
Key features include Speed To Lead™ which calls every lead within 1 minute (up to 4X increase in close rates), Multi Line Dialer™ which enables sales reps to make 100 calls/hour and achieves 4X answer rates with Local Caller ID, and AI voice automation for outbound calling, lead qualification, appointment scheduling, and inbound inquiry handling. The platform supports Arabic AI voice agents with Natural Language Processing for Gulf Arabic, Emirati Arabic, Saudi dialects, Egyptian Arabic, and Levantine Arabic.
The platform integrates seamlessly with major CRM systems including Salesforce, HubSpot, Pipedrive, GoHighLevel, FollowUpBoss, Copper, Zoho, Odoo, and 1000+ other systems via API. It is designed for sales teams, real estate agencies, healthcare providers, automotive dealers, financial services companies, insurance agencies, business setup companies, and marketing agencies that need high-volume lead generation and follow-up.
Brightcall.ai is trusted by hundreds of companies across Scandinavia, UAE, and USA, with headquarters in Stockholm, Sweden. The platform helps businesses decrease ad spend by 18%, get 54% more leads, and achieve up to 4X increase in close rates through rapid lead response and automated follow-up systems.
Convolo pricing
Pricing model: Free
Brightcall.ai uses sales-led pricing rather than self-serve transparent tiers. The pricing page directs prospects to contact sales via a contact form rather than displaying numbered plan tiers. A free trial may be available on request via the sales team. The platform does not advertise a free tier publicly. Pricing appears to be customized based on business needs, number of users, and call volume. The Power Dialer plan requires a minimum of 3 users and includes 1 phone number per user, outreach cadence, local ID number, branded caller ID, integrations, statistics & reports, inbound/outbound calls, SMS, and global support. Contact the sales team for a custom quote based on your specific requirements.
Convolo pros
- Calls leads within 30-60 seconds for Speed To Lead advantage
- Up to 4X increase in close rates from rapid follow-up
- Multi Line Dialer™ enables 100 calls per hour per rep
- 4X answer rates with Local Caller ID feature
- AI Voice Agents work 24/7 without fatigue
- Clone best sales rep into thousands of identical AI agents instantly
- Supports Arabic NLP with Gulf, Egyptian, and Levantine dialects
- Seamless CRM integration with Salesforce, HubSpot, Pipedrive, and 1000+ systems
- Decreases ad spend by 18% through better lead conversion
- Get 54% more leads from website conversion tools
- Call recordings and transcripts with speech recognition analysis
- Automatically logs calls, SMS, and outcomes in CRM
- Click-to-call functionality from CRM and web pages
- Customizable AI personality, voice, and knowledge base
- Real-time performance monitoring and analytics dashboard
- Seamless call transfers to live agents with prep information
- Handles hundreds of simultaneous calls without performance loss
- Automated voicemail dropping for bulk outreach
Convolo cons
- Sales-led pricing with no transparent public pricing tiers
- No advertised free tier on public pricing page
- Requires stable internet connection (~150KB/sec per active call)
- VoIP must not be restricted in your area
- Initial setup and AI training may require significant time
- Desktop application required for dialer functionality
- Minimum 3 users required for Power Dialer plan
- Some staff may resist integrating AI tools into workflow
- Dependency on technology creates potential downtime risks
- Per-minute overage charges may apply on usage-based plans
Frequently asked questions about Convolo
What is Brightcall.ai and what does it do?
Brightcall.ai is an AI-powered communications platform that enables businesses to make cold calls, call leads, and answer support calls using AI Voice Agents that sound like real humans. The platform can deploy thousands of identical AI agents that work 24/7 to automatically call leads within 30 seconds, qualify prospects, handle inbound inquiries, schedule appointments, and follow up with customers. It combines Speed To Lead™ technology, Multi Line Dialer™, and AI voice automation to increase close rates by up to 4X and help businesses scale outbound sales without increasing headcount.
What is Speed To Lead and how does it work?
Speed To Lead™ is Brightcall.ai's flagship feature that automatically calls new leads within 1 minute (often within 30-55 seconds) of form submission. A website widget allows potential customers to quickly get in touch, and the system triggers an immediate callback. This rapid response significantly increases conversion rates because the first company to respond often wins the customer. Companies using Speed To Lead see up to 4X increase in close rates, 54% more leads, and 18% decrease in ad spend.
How does the Multi Line Dialer work?
The Multi Line Dialer™ allows sales representatives to make up to 100 calls per hour by dialing multiple lines simultaneously. Instead of waiting for calls to connect one at a time, the dialer automatically dials several contacts at once and connects the agent only when someone answers. This minimizes time between calls and increases productivity by 10X. The feature also includes Local Caller ID which boosts answer rates by 400% by displaying a familiar local number to prospects.
Does Brightcall.ai support Arabic language and dialects?
Yes, Brightcall.ai supports advanced Arabic NLP (Natural Language Processing) specifically optimized for the Middle East and MENA region. The AI understands Gulf Arabic dialects, Emirati Arabic, Saudi dialects, Egyptian Arabic, and Levantine Arabic. This creates more natural and culturally aligned customer experiences compared to traditional call systems that struggle with natural Arabic conversations, giving UAE and MENA businesses a significant competitive advantage.
Which CRMs and tools does Brightcall integrate with?
Brightcall.ai integrates with Salesforce, HubSpot, Pipedrive, GoHighLevel, FollowUpBoss, Copper, Facebook, Instagram, PropSpace, LeadSquared, Calendly, Zoho, Cal.com, Upsales, Lime, Odoo, Kommo, Pixxi CRM, Upsales CRM, Bitrix24, PropertyBase, and 1000+ other systems via API and webhooks. A Success Manager installs the integration for you, and the platform automatically logs all calls, SMS messages, recordings, and outcomes in your CRM in real-time.
Can Brightcall.ai replace a call center?
Yes, Brightcall.ai can automate large parts of outbound and inbound calling using AI Voice Agents, significantly reducing the need for large human call center teams. The AI agents can handle thousands of simultaneous calls, qualify leads automatically, answer frequently-asked questions, handle routine inquiries, schedule appointments, and route qualified leads to human agents. This reduces staffing costs while improving response times and conversion rates. Human teams can then focus only on high-value conversations.
What industries benefit most from Brightcall.ai?
Brightcall.ai is particularly effective for real estate agencies (instantly calling Meta Ads leads, qualifying buyers, scheduling property viewings), business setup and corporate services (answering repetitive inquiries, handling renewals), financial services and insurance (automating lead qualification, policy follow-ups), healthcare (appointment scheduling, patient follow-up), automotive dealers, marketing agencies (ensuring every lead gets called within 1 minute), and any high-volume lead generation industry where rapid response time is critical to conversion.
How much does Brightcall.ai cost?
Brightcall.ai uses sales-led pricing rather than transparent self-serve tiers. The pricing page directs prospects to contact sales for a custom quote based on business needs, number of users, and call volume. There is no advertised free tier publicly, though a free trial may be available on request. The Power Dialer plan requires a minimum of 3 users. Contact the Brightcall.ai sales team via their website for pricing specific to your requirements.
What is the difference between Brightcall.ai and traditional phone systems like 3CX?
3CX is a traditional business phone system (VoIP PBX) focused on managing calls, internal communication, desk phone extensions, and call routing. Brightcall.ai is an AI-powered revenue engine designed for sales growth, automatically calling leads, qualifying prospects, and generating revenue without human intervention. While 3CX helps teams communicate internally, Brightcall.ai helps businesses close more deals by automating outbound calling, lead follow-up, and customer engagement 24/7 with AI Voice Agents.
How do I get started with Brightcall.ai?
To get started, you can book a demo or free consultation through the Brightcall.ai website. A Success Manager will help you set up the platform, install CRM integrations, configure calls (limits, calling times, call cadence), train your AI Agent with your knowledge base and scripts, and launch your first campaign. For the dialer, you'll need to install the Convolo Dialer App on your PC/Mac, install the Chrome extension for click-to-call, set Convolo as your default calling app, and complete echo tests to ensure stable microphone and speaker functionality. The platform can be launched in just 1 day.