Hatz AI
Empowers MSPs with customizable AI tools and multi-tenant management.. [Contact for Pricing]
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What is Hatz AI?
Hatz AI is the secure AI platform built specifically for Small and Medium Businesses (SMBs) and Managed Service Providers (MSPs). It enables organizations to build, deploy, and manage secure AI agents and workflows across their entire organization. The platform aggregates 48+ large language models (LLMs) in one place, allowing teams to leverage AI capabilities safely without putting proprietary information at risk. Hatz AI is SOC 2 Type 2 compliant, ensuring enterprise-grade security and data protection.
The platform offers several key products including Secure AI (Chat) for comprehensive organizationally-managed AI access, AI Workshop for creating and deploying AI-powered automation solutions with customizable templates, and AI Phone Agent (ADEL) for 24/7 customer service with 60+ human-like voices. Users can transform manual processes into supercharged automations using natural language, create AI-powered research workflows, perform advanced file analysis, generate project briefs, handle lead generation, and build HR expert systems. The platform supports multi-tenant management, custom LLM development, and secure vector storage.
Hatz AI is designed for SMBs looking to scale automation quickly, MSPs wanting to offer AI-as-a-Service to their clients, and AI consultancies building specialized applications. The platform features an AI App Builder that decreases time spent on menial tasks, recursive tool calling, server-side tools, and a REST API with both Hatz-native Chat Completions and OpenAI-compatible Responses. It includes pre-built workflow templates for universal tasks, community workflows, sales workflows like RFP responses, and HR workflows.
The platform emphasizes data privacy through Least Privilege AI approach, strict agreements with AI models to prevent external training on customer data, and hosting open-source models like Llama3 and licensed models like Anthropic's Claude within their own cloud environment for full control. Implementation typically takes 2-4 weeks for full workflow deployment, and customers have reported 20% efficiency boosts in support and NOC teams.
Hatz AI pricing
Pricing model: Freemium
Hatz AI uses a credits-based consumption model called Hatz Credits with monthly billing. Credits reset monthly and unused credits do not roll over. Pricing is not publicly listed and requires contacting sales or applying to the partner program. Available plans include: Solo ($135/mo with 30,000 credits for individuals/small companies, includes multiple users, all core AI models, standard support); Team Starter ($340/mo with 100,000 credits, most popular for small teams, includes all users, all core AI models, priority email support); Business Growth ($675/mo with 250,000 credits for established teams with high-volume needs, includes all users, all core AI models, priority email support); and Scale (starting at $1,350/mo with 750,000+ credits for large organizations, includes unlimited users, all core AI models, dedicated account manager, custom onboarding). A typical chat costs 1-30 Hatz Credits depending on LLM selected, chat length, and interaction complexity. Partners have flexible pricing control for reselling to clients.
Hatz AI pros
- SOC 2 Type 2 compliant with enterprise-grade security
- Access to 48+ LLMs in one centralized platform
- Unlimited users on most plans regardless of team size
- Natural language interface for building automations without coding
- Multi-tenant architecture perfect for MSPs managing multiple clients
- AI Phone Agent with 60+ human-like voices for 24/7 customer service
- Custom LLM development and secure vector storage capabilities
- Pre-built workflow templates for common business tasks
- 20% efficiency boost reported by customers in support teams
- REST API with OpenAI-compatible responses for easy integration
- Credits-based consumption model with predictable monthly billing
- Implementation completed in 2-4 weeks for full workflows
- Data stays private with strict no-external-training agreements
- White-label and partner program with go-to-market materials
- Priority email support on Team Starter and Business Growth plans
- Recursive tool calling and server-side tools for complex workflows
- Hosts models in own cloud for greater data control than API-only providers
Hatz AI cons
- No public pricing listed on website, requires contacting sales
- No free tier or freemium model available
- Python SDK not yet available (listed as coming soon)
- Primarily designed for MSPs, less suitable for individuals
- Steep learning curve for new users due to extensive features
- Limited public information about specific integrations
- Fewer third-party integrations compared to legacy platforms
- Requires technical onboarding for teams unfamiliar with AI
- Unused credits do not roll over to next month
- Per-credit pricing not publicly disclosed
Frequently asked questions about Hatz AI
What is Hatz AI?
Hatz AI is a platform where your organization can access secure AI tools. It aggregates 48 (and counting!) LLMs in one place, allowing you to empower your team to be more efficient, save time, and increase revenue without putting proprietary information at risk. You can use the AI App Builder to decrease time spent on menial, repetitive tasks, or the AI Phone Agent to provide 24/7 customer service. The platform is SOC 2 Type 2 compliant and built specifically for SMBs and MSPs.
What products does Hatz AI offer?
Hatz AI offers three main products: Secure AI (Chat) is a comprehensive, organizationally managed AI platform providing secure access to multiple LLMs with data privacy and confidentiality; AI Workshop is a versatile tools suite allowing users to create, customize, and deploy AI-powered automation solutions with customizable templates for businesses of all sizes; and AI Phone Agent (ADEL) is an event-driven AI Agent accessible over the phone with pre-built templates, orchestration, 60+ human-like voices, and 20+ LLMs to choose from.
What's the difference between apps, workflows, and agents?
Apps are multi-step solutions that can use APIs, have internet access, can use integrations, retain run history, can be shared, and can be used in chat. Workflows are multi-step solutions that can use APIs, have internet access, can use integrations, retain run history, and can be shared. Agents are multi-step solutions that can use APIs and can be used in chat. Apps have the most capabilities including chat usage and sharing, workflows focus on automation with full integration capabilities, and agents are more lightweight for chat-based interactions.
Why is protecting private data from AI important?
AI models improve by accessing large amounts of data, and many LLMs are already trained on vast public datasets. To become specialized, models seek access to private business data including sensitive and proprietary information. If private data isn't properly protected and AI systems aren't explicitly opted out of using it for training, it could end up being used to improve models without consent, leading to intellectual property being leveraged for competitors. Hatz AI has strict agreements with all AI models to ensure data is not used for external training and hosts models in their own cloud environment for full control.
Why does secure AI matter?
Many companies allow users to access unmanaged AI tools similar to using free email services. Just as you wouldn't send proprietary information through free Gmail, you shouldn't rely on AI systems outside organizational control. Unmanaged AI can read, store, and learn from data, which could then generate content for others. Secure AI ensures data stays within a system your organization owns and controls, with no risk of it being used to train external models. Hatz provides exactly this with organizational control and data protection.
What is Least Privilege AI?
Least Privilege AI is an approach where Hatz prioritizes giving AI only the minimum, high-quality data it needs to perform effectively, rather than granting access to all systems and information. By restricting AI access, they optimize performance and enhance security by reducing data leakage risk. For instance, if AI has access to all systems, it could unintentionally expose sensitive information like a CEO's email or file library to unauthorized users. Hatz prevents this by ensuring data is siloed and only accessible to specific users as needed, protecting organizations from unintended breaches.
How does the Hatz Credits billing model work?
Credits are units of measure directly tied to AI usage in the Hatz AI platform, consumed based on the LLM, input/output lengths, and request complexity. Each tenant has a set number of credits usable during the month, and credits automatically reset at the start of the month. Unused credits from the previous month are not rolled into the next. The credit system allows customers to provide secure AI access to all users instead of paying per license, enabling less frequent users to gain access without cost increases while power users can increase usage. A typical chat with Secure AI costs 1-30 Hatz Credits.
Does Hatz AI integrate with other software?
Yes, Hatz AI integrates with other software. The platform supports APIs, has internet access capabilities, can use integrations, and retains run history. The REST API provides access to all models on the Hatz AI platform with both Hatz-native Chat Completions (/v1/chat/completions) featuring the Hatz harness, recursive tool calling, and server-side tools, as well as OpenAI-compatible Responses (/v1/openai/responses) for clients expecting OpenAI Responses wire format. The base URL for all API requests is https://ai.hatz.ai/v1.
What is on the roadmap for Hatz AI?
You can visit the Hatz AI roadmap at https://hatz-ai.canny.io/ to keep up with all new features and products coming to the platform. The roadmap shows upcoming developments, and you can also request new features at https://hatz-ai.canny.io/feature-requests. The changelog can be found at https://hatz-ai.canny.io/changelog and on their LinkedIn page at https://www.linkedin.com/company/hatz-ai/. Products mentioned as coming include expanded AI products beyond the current AI chat assistant, AI app builder, and AI phone builder.
How do I get customer support for Hatz AI?
You can email customer support at [email protected] or chat with Lark Meeper on docs.hatz.ai. If you have questions about Hatz AI, you can use the Hatz AI FAQs App in the Community Apps page, or your managed service provider (MSP) will also be able to help you with any questions. For API Key requests, you can generate them on the platform on the Hatz Admin Dashboard by navigating to the settings tab, or contact the Hatz team at [email protected] to request an API Key for your user.