HeySam
HeySam is an AI Sales Engineer designed to help sales teams operate more efficiently. The tool is a supporting feature for sales representa...
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What is HeySam?
HeySam is an AI sales copilot that delivers conversation intelligence directly in Slack, designed as a cost-effective alternative to Gong for startups and sales teams. The platform consists of four core AI agents: Call Intelligence, AI Sales Engineer, AI RFP Copilot, and Ask AI Bot. Sam turns your meetings, emails, phone calls, and Slack conversations into summaries, CRM updates, AI coaching, and a queryable LLM—all delivered inside Slack.
The Call Intelligence agent transcribes calls, extracts insights, generates 5-minute video summaries, creates sizzle reels, and automatically updates CRM systems like HubSpot or Salesforce. The AI Sales Engineer handles technical questions in real-time during sales calls on Zoom, Teams, and Google Meet, and answers product questions in Slack. The AI RFP Copilot automates RFP completion within Google Sheets and Google Docs, pulling answers from sales calls, Slack, docs, and previous RFPs without requiring clunky answer libraries. The Ask AI Bot deploys as a chatbot on documentation, community forums, or Slack to provide AI-powered answers for customer self-service.
HeySam is built for sales reps, sales engineers, sales managers, and pre-sales teams who live in Slack. It helps reps get live coaching during calls on objections and positioning, enables SEs to fill RFPs in minutes instead of hours, frees up engineering time by handling technical questions in Slack, and provides CRM hygiene without manual effort. The platform integrates with Slack, Google Workspace, Zoom, Teams, Google Meet, HubSpot, and Salesforce, and is now GDPR compliant.
HeySam pricing
Pricing model: Free
HeySam pricing starts at $45/seat/month. You can start with one of five AI agents—Call Intelligence, AI Sales Engineer, AI RFP Copilot, Ask AI Bot—each designed to work seamlessly together. Save when you bundle two or more agents. Call Intelligence includes prep briefs, meeting summaries with BANT/SPICED/MEDDPICC frameworks, video summaries, sizzle reels, product gap detection, competitor references, and pricing discussion insights. AI Sales Engineer includes unlimited questions, Slack app, web app, and desktop app. AI RFP Copilot includes unlimited RFPs, Google Sheets, Google Docs, and any Word Doc support. Ask AI Bot supports unlimited users, matches your branding, works on any JavaScript site, and any Slack Community, with platform fees added.
HeySam pros
- Native Slack integration—work where your team already operates
- Cost-effective alternative to expensive Gong pricing
- Ingests calls, emails, Slack, and meetings—not just recordings
- Real-time coaching and live help during sales calls
- 5-minute video summaries from calls for busy buyers
- Sizzle reels to share key moments internally
- Automatic CRM updates to HubSpot and Salesforce
- No answer libraries needed—learns from tribal knowledge
- RFP completion in minutes inside Google Sheets
- Handles complex PDFs inside Google Docs without import/export
- AI Sales Engineer scales SE capacity without hiring
- Chat with call transcripts directly in Slack
- GDPR compliant for enterprise security
- Quick setup—up and running in 1-2 weeks
- Accurate transcripts with strong baseline quality
- Product gap detection from call analysis
- Competitor references automatically flagged
- Pricing discussion insights captured
- Meeting prep briefs with account research and past interactions
- Contact tracking as people change roles
HeySam cons
- May not fully replace dedicated sales engineers for complex technical discussions
- AI sometimes says 'I don't know' instead of guessing—can miss edge cases
- Primarily focused on sales teams, less useful for other departments
- Requires Slack as primary workspace—less ideal for non-Slack teams
- CRM integration limited to HubSpot and Salesforce
- RFP support works best in Google Sheets/Docs, may need adaptation for other formats
- Newer tool with smaller user base compared to Gong or Otter
- Base pricing starts at $45/seat/month which may be high for very small teams
- Platform fees apply for Ask AI Bot deployment on external sites
Frequently asked questions about HeySam
Can Sam ingest my emails?
Yes, Sam can ingest your emails along with your meetings, phone calls, and Slack conversations. It turns all these customer touchpoints into summaries, CRM updates, AI coaching, and a queryable LLM delivered inside Slack.
Can Sam ingest my Slack customer channels?
Yes, Sam can ingest your Slack customer channels. It pulls answers and tribal knowledge from Slack alongside sales calls, docs, and previous RFPs, enabling it to provide real-time support and answers without maintaining clunky answer libraries.
What recording platforms does Sam support?
Sam supports Zoom, Teams (Microsoft Teams), and Google Meet for unlimited meetings. It also ingests calls from Gong if you're committed to Gong—applying Sam's intelligence layer all inside Slack without requiring you to rip out Gong.
Will my calls be used to train models for anyone else?
No, your calls are not used to train models for anyone else. Sam is trained on your specific data—your sales calls, Slack, docs, and RFPs—to create your team's custom copilot. Your data remains private to your organization.
What security certifications do you have?
HeySam is GDPR compliant, which means it meets European data protection standards. The platform is built with enterprise-grade security to protect your sales data and customer information.
Does Sam replace Sales Engineers?
Sam doesn't fully replace Sales Engineers but augments them by handling routine technical questions instantly on Slack and during sales calls. This allows reps to not have to pull in busy SEs for backup, freeing SEs to focus on high-value work when it truly counts.
How long does Sam take to answer questions?
Sam answers questions in real-time during sales calls and instantly in Slack. The platform is designed for speed—SEs can validate Sam's answers quickly, and Sam becomes your go-to product expert in Slack within 2 weeks of training.
How quickly can I get started with Sam?
You can get up and running with Sam in 1-2 weeks. For Call Intelligence, setup takes about 1 week: connect calendar (1 minute), install Slack app (1 minute), integrate CRM (3 minutes). For AI Sales Engineer, it takes 2 weeks: connect calendar (1 minute), share training data (1 hour), install Google Workspace app (1 minute).
Do I need to rip out Gong to use Sam?
No, you don't have to rip out Gong to use Sam. If you're committed to Gong, Sam ingests your Gong calls and applies Sam's intelligence layer—all inside Slack. You get Sam's features like video summaries, CRM updates, and real-time coaching alongside Gong.
What makes Sam different from Gong or Otter?
Sam differs from Gong and Otter in several ways: it's built for Slack-native work (not just meeting recordings), ingests all touchpoints including emails and Slack (not just meetings), provides real-time coaching during calls (not just post-call recordings), offers automatic CRM updates without manual effort, costs significantly less than Gong's enterprise pricing, and learns from tribal knowledge without requiring manual answer library maintenance.