Mocktomer
Sends AI-simulated shoppers through your store to find friction points and why customers leave, with full journey transcripts
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What is Mocktomer?
Mocktomer is an e-commerce testing platform that sends AI-simulated shopper personas through your website to identify friction points and reasons customers leave. It also checks whether AI assistants (ChatGPT, Claude, Gemini) can find and recommend your site, providing an AI Readiness Score alongside detailed friction reports with full customer journey transcripts.
Mocktomer pricing
Pricing model: Freemium
Free: 10 shopper personas monthly (no credit card). Deep Audit: $49.99 one-time (20 personas + AI visibility + 12h report). Paid plans include AI visibility runs; specific pricing not listed.
Mocktomer pros
- Combines human shopper simulation with AI visibility testing in one report
- Transparent, non-black-box results with full transcripts, screenshots, and customer reasoning for every finding
- Fast delivery: 9-minute reports in dashboard or 12-hour guarantee for paid audits
- Free tier available (10 personas/month) plus no-account option ($49.99 one-time Deep Audit)
- Production data, not projections—shows real customer journey counts and severity of issues
Mocktomer cons
- Simulated personas cannot fully replicate unpredictable real user behavior and edge cases
- Free tier limited to 10 personas per month; deeper insights require paid plans
- AI testing covers only 3 major assistants (ChatGPT, Claude, Gemini); doesn't test smaller or specialized AI models
- Effectiveness depends on readable content—doesn't parse prices or specs baked into images
Frequently asked questions about Mocktomer
How quickly do I get results?
The instant AI check takes ~10 seconds. Full reports appear in your dashboard in ~9 minutes or arrive by email within 12 hours for the paid Deep Audit.
Do I need to create an account?
No. You can purchase a one-time $49.99 Deep Audit without an account, or sign up free to access 10 personas monthly.
Will Mocktomer place real orders on my site?
No. Mocktomer simulates shopping journeys but never places real orders.
What AI assistants does it test?
It tests ChatGPT, Claude, and Gemini to see whether they recommend your store and how you rank against competitors.
What types of issues does it find?
It identifies friction points including hidden shipping costs, mobile UI bugs, unclear navigation, missing product information, and checkout barriers.