Norby AI
Norby AI is a web assistant designed to make websites smarter by providing prompt and correct responses to customer queries. Users simply copy-paste their produ...
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What is Norby AI?
Norby AI is a no-code AI agent/chatbot platform that turns a business’s content, FAQs, documentation, and other data sources into automated customer responses for support and sales. It is designed to be added to a website as a widget, with the chatbot trained from uploaded content and then customized to match the brand. The platform emphasizes quick setup: create an account, verify email, build an automation from your content, add widgets, and launch the assistant.
The product focuses on conversational automation for customer support, lead handling, and sales assistance. It claims to use its own technology together with ChatGPT, and it includes widgets such as product cards, forms, and buttons to make the assistant more interactive. Norby also highlights customization options, including changing the main color hex code so the assistant matches a site’s branding.
Norby positions itself for businesses that want to reduce support workload without coding. The website repeatedly emphasizes ease of use, self-guided setup, and broad accessibility for non-technical users. It also says the platform supports 17 languages and can scale from a few chats to large volumes of conversations.
The site also presents Norby as a practical option for businesses that want one assistant across multiple websites, since all plans include unlimited domains. In addition to website chat, the pricing and help content suggest a broader ecosystem around training, support resources, and ongoing updates. Overall, it appears aimed at startups, small businesses, agencies, and teams that want a lightweight AI support and sales layer on top of existing website content.
Norby AI pricing
Pricing model: Freemium
Norby offers a freemium model with a Free Version at €0/month that includes unlimited domains, unlimited GPT requests, unlimited widgets, unlimited team seats, 4,000 characters of chatbot training content, community support, self-guided setup, and general release access. The Free Version also charges €0.18 per automation per day. The Basic Version is €9/month and includes the same unlimited domains, GPT requests, widgets, and team seats, plus 12,000 characters of training content, email support, self-guided setup, and early access to updates; automations are still €0.18 per day. The Pro Version is €50/month and includes 60,000 characters of training content, priority support, an onboarding call, priority access to new features, and the same €0.18 per automation per day charge. The website also describes automations as billed on a use-first, pay-later basis, with month-to-month or annual billing options and no credit card required to start.
Norby AI pros
- No-code setup
- Free forever chat
- Unlimited domains
- Unlimited GPT requests
- Unlimited widgets
- Unlimited team seats
- Can train on business content
- Supports product cards
- Supports forms and buttons
- Brand color customization
- 17-language support
- Built for support automation
- Built for sales automation
- Self-guided onboarding
- Help center with tutorials
- Monthly billing available
- Can upgrade or downgrade anytime
- Priority support on Pro plan
Norby AI cons
- Automations cost extra
- Training is capped by character limits
- Free plan includes only 1 automation
- Basic plan still has automation fees
- Pro plan may be pricey for small teams
- No long-term contract benefits only if you stay month-to-month
- Setup still requires adding a website snippet
- Customization appears limited to brand color on the website
- Pricing varies by automation usage
- Support quality depends on plan tier
Frequently asked questions about Norby AI
What does Norby AI do?
Norby AI is a no-code AI agent for websites that turns a business’s content into automated customer replies. It is meant to handle support and sales conversations by using uploaded information such as product descriptions, documentation, FAQs, and other data sources. The assistant can then be embedded on a website as a widget and customized to fit the brand.
How do I get started with Norby?
The website describes a simple setup flow: register an account, confirm your email, create your first automation by adding business content, add widgets, and then use the web assistant on your site. It emphasizes that the process is self-guided and does not require coding knowledge. Once the code snippet is added, the assistant is ready to use.
How much does Norby cost?
Norby uses a freemium pricing model. The Free Version costs €0 per month and includes one automation, while additional automations are billed at €0.18 per day each. The Basic plan costs €9 per month, and the Pro plan costs €50 per month, with both paid plans still using the same per-automation daily charge.
What is included in the free plan?
The Free Version includes unlimited domains, unlimited GPT requests, unlimited widgets, unlimited team seats, 4,000 characters of training content for one automation, community support, self-guided setup, and general release access. It is designed as a free entry point for testing the platform. If you need more than one automation, the website says you can add more at the per-day automation rate.
How are automations billed?
Automations are billed on a use-first, pay-later basis. The website states that each automation costs €0.18 per day and is billed monthly. The pricing page gives an example showing that five automations for 30 days would cost €25.50.
Can I use Norby on multiple websites?
Yes. The pricing page says all plans include unlimited domains, so you can use Norby on as many sites as you want without extra cost. This makes it suitable for agencies or businesses running several websites.
Does Norby support multiple languages?
Yes. The website says Norby supports 17 languages. That makes it suitable for businesses serving international audiences or multilingual customer bases.
Can I customize the chatbot’s appearance?
Yes. The website says you can adjust the assistant’s appearance by changing the main color hex code in your site’s code. It also lets you add widgets such as product cards, forms, and buttons, which can make the chatbot feel more integrated with your site design.
What support options are available?
Support depends on plan level. The Free Version includes community support, the Basic plan includes email support, and the Pro plan includes priority support with faster response, plus an onboarding call. The site also points to a help center with video tutorials, a knowledge base, and blog resources.
Is Norby suitable for non-technical users?
Yes. The website repeatedly positions Norby as a no-code tool with self-guided setup and an easy onboarding flow. It is specifically presented as accessible for people who do not have technical backgrounds, while still offering enough customization for business use.