Notion AI
Notion AI is an AI-powered tool that offers users practical assistance, leveraging AI capabilities to help users with various tasks and operations. The tool pre...
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What is Notion AI?
Notion AI is an all-in-one AI workspace assistant built directly into Notion, helping teams search, generate, analyze, and chat right inside their pages, docs, tasks, and databases. It acts as your built-in teammate that works directly in your workspace using context from your pages and connected apps like Slack and Google Drive when enabled, turning ideas into finished work without switching tools.
Key features include Notion Agent that can build, edit, and take action on entire tasks; Custom Agents that automate recurring work for teams 24/7; Enterprise Search that finds answers across all your apps including Slack, Google Drive, and GitHub; AI Meeting Notes that transcribe conversations and summarize key points automatically; Research Mode for generating detailed reports; AI blocks for improving writing or generating drafts; Autofill for auto-populating database properties; and the ability to create databases and write formulas for smarter workflows.
Notion AI is designed for teams and growing businesses who want to streamline teamwork, automate repetitive work, and get more done faster in one unified tool. It includes enterprise-grade security with SOC 2 Type 2, ISO 27001, GDPR, CCPA, and HIPAA compliance for Enterprise plans, custom permissions, governance tools, usage analytics dashboards, and model-agnostic workflow switching.
The tool helps with onboarding new hires, going from brainstorm to roadmap, automating weekly reporting, triaging product feedback, resolving support tickets in Slack, and responding to security alerts faster. It's trusted by enterprise teams who need contractual agreements prohibiting AI subprocessors from using customer data to train models.
Notion AI pricing
Pricing model: Freemium
Notion AI is included with Notion's Business and Enterprise plans, with core features like Notion Agent, AI Meeting Notes, and Enterprise Search. Workspaces on Free and Plus plans get a limited amount of trial usage to try it out. Custom Agents are priced differently as they run on Notion credits - an add-on for Business and Enterprise plans. From now through May 3, 2026, Custom Agents are free to use on Business and Enterprise plans including trials. Starting May 4, 2026, Custom Agents will use Notion credits when they run, and admins can purchase additional credits. The Free plan includes trial of Notion AI, basic forms, basic sites, Notion Calendar, Notion Mail (syncs with Gmail), and databases. The Business plan (recommended for growing businesses) includes everything in Plus plus Notion Agent, Custom Agents, AI Meeting Notes, Enterprise Search Beta, SAML SSO, granular database permissions, verify any page, private teamspaces, domain verification, and premium connections.
Notion AI pros
- Built directly into Notion workspace without switching tools
- Notion Agent can build, edit, and take action on entire tasks
- Custom Agents automate recurring work 24/7 for entire teams
- Enterprise Search finds answers across Slack, Google Drive, GitHub instantly
- AI Meeting Notes transcribe and summarize conversations automatically
- Research Mode generates detailed reports and deep topic summaries
- Autofill auto-populates database properties intelligently
- Can create databases and write formulas for smarter workflows
- Includes with Business and Enterprise plans at no extra cost
- SOC 2 Type 2 and ISO 27001 security certified
- HIPAA compliant for Enterprise with zero data retention
- Model agnostic - switch workflows without losing context
- Custom permissions control what AI can see and do
- Usage and analytics dashboards track credit usage and ROI
- Governance tools provide bird's eye view of AI actions
- No training on customer data with contractual prohibitions
- Encrypted in-transit using TLS 1.2 or greater
- Connected app integrations with Slack and Google Drive
- Basic forms, sites, Calendar, and Mail included in Free plan
- Databases with subtasks, dependencies, and custom properties
Notion AI cons
- Custom Agents require purchasing Notion credits add-on starting May 4, 2026
- Enterprise Search is still in Beta stage
- Limited trial usage on plans outside Business and Enterprise
- AI access can be temporarily reduced based on usage for fair use
- 30 day data retention for non-Enterprise plans
- May not know about recent events from last 6-12 months
- Can output inaccurate or outdated results occasionally
- You must take action for AI to activate - not fully automatic
- Custom Agents only available on Business and Enterprise plans
- AI subprocessors receive data solely for providing features
Frequently asked questions about Notion AI
What can Notion AI help me do?
Notion AI is your built-in teammate inside Notion working directly in pages, docs, tasks, and databases. You can chat with Notion Agent to take on entire tasks using context from your workspace and connected apps to create and edit pages and databases. Use Custom Agents to automate recurring work like answering questions on Slack, routing tasks, and sharing project updates. Search across workspace and connected apps with Enterprise Search and Notion AI Connectors. Capture meetings with AI Meeting Notes that transcribe, summarize, and surface insights automatically. Dive deep with Research Mode for detailed reports. Improve writing or generate drafts with AI blocks. Create databases, auto-populate properties with Autofill, and write formulas for smarter workflows.
What are Custom Agents?
Custom Agents automate recurring work for your entire team. You set a trigger or schedule, and the agent handles it from there 24/7, whether you're online or not. One person builds it and the whole team benefits. They can run on schedules or triggers and complete multi-step work across your workspace and connected tools. Custom Agents are free to use on Business and Enterprise plans through May 3, 2026, then start using Notion credits starting May 4, 2026.
How does Notion AI use my data?
Notion follows standard data protection practices keeping data encrypted and private. Notion AI will not use your data to train models unless you opt in to share data. Information used to power Notion AI is shared with AI subprocessors solely for providing Notion AI features. Contractual agreements with AI subprocessors prohibit using customer data to train their models. Data is encrypted in-transit using TLS 1.2 or greater.
How much does Notion AI cost and what are Notion credits?
Notion AI is included with Notion's Business and Enterprise plans with core features like Notion Agent, AI Meeting Notes, and Enterprise Search. Workspaces on other plans get limited trial usage. Custom Agents are priced differently because they run on Notion credits, available as an add-on for Business and Enterprise plans. Each run uses credits based on how much work the agent does, and admins track usage in the Notion credits dashboard.
What are Notion credits?
Custom Agents run on Notion credits, which are available as an add-on to Business and Enterprise plans for teams needing always-on automation. Each run uses credits based on how much work the agent does. Admins can track usage in the Notion credits dashboard and purchase additional credits. Starting May 4, 2026, Custom Agents will start using Notion credits when they run, and if credits are insufficient, agents automatically pause until more are added.
When do Notion credits go into effect?
From now through May 3, 2026, Custom Agents are free to use on Business and Enterprise plans including Business trials. Teams can explore how Custom Agents fit into workflows and admins can track their team's patterns in the Notion credits dashboard. Starting May 4, 2026, Custom Agents will start using Notion credits when they run. Admins can purchase additional credits, and insufficient credits will automatically pause agents until more are added. Admins can manage who can create Custom Agents and disable Agents anytime.
How can I learn more about Notion AI?
Visit the Notion Help Center and Notion Academy for guides, examples, and best practices for using Notion AI and Custom Agents. These resources provide comprehensive documentation on features, use cases, and implementation strategies.
What security practices does Notion AI have?
Notion has contractual agreements with AI subprocessors prohibiting customer data use for model training. It is SOC 2 Type 2 and ISO 27001 certified for highest information security requirements. Privacy program maps to GDPR and other global privacy regulations. Data is encrypted in-transit using TLS 1.2 or greater. Enterprise has zero data retention with no data stored at LLM providers. HIPAA compliant for Enterprise using LLM provider's zero-retention APIs for processing protected health information.
Can I control what Notion AI can see and do?
Yes, custom permissions let you control what Notion AI can see and do. You also have governance tools and controls for a bird's eye view of AI actions across your workspace with controls for who can do what. Admins on Business and Enterprise plans can manage who can create Custom Agents and disable Agents anytime to guide controlled rollouts.
What use cases does Notion AI support?
Notion AI supports onboarding new hires, going from brainstorm to roadmap, automating weekly reporting, triaging product feedback, resolving support tickets in Slack, and responding to security alerts faster. You can explore all use cases on their website. The tool helps teams get more done faster by working where they already work in Notion.