Onpilot
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What is Onpilot?
Onpilot is an AI-powered enterprise copilot platform that connects to your ERP, CRM, support tools, documents, and APIs to automate real business workflows. It transforms time-consuming business processes into working AI agents that can search, reason, take action, and escalate when needed. The platform is built specifically for regulated enterprises that need AI agents to work safely inside real systems with approvals, permissions, and audit logs built in.
Key features include agentic workflows that turn processes into AI agents, human-in-the-loop approval steps for sensitive actions, multi-tenant ready architecture for software and enterprise teams, security and governance controls with permission management and audit logs, and deployment anywhere options including multi-tenant, VPC, and on-premise. Onpilot integrates with 1021+ tools including Salesforce, HubSpot, Slack, Notion, Jira, Gmail, Zendesk, Shopify, Microsoft Teams, WhatsApp, Discord, Telegram, Snowflake, PostgreSQL, and custom APIs.
Onpilot is designed for enterprise teams, operations teams, and product teams that need AI agents to work safely inside real systems. It's particularly valuable for regulated enterprises, manufacturing companies with complex ERP systems, businesses needing HR and IT support agents for frontline workers, and SaaS companies wanting to deploy white-label AI agents inside their products. The platform serves teams that want to focus on progress rather than process, helping them cut help-desk tickets, automate workflows, and gain clarity, speed, and visibility in enterprise operations.
Onpilot pricing
Pricing model: Freemium
Onpilot offers $50 in AI credit when you join. The company is planning to roll out pricing in the next few weeks and will have a free tier. Currently they are onboarding pilot clients. The platform is built for enterprises, so pricing is likely custom/enterprise-based rather than published self-service plans. Contact [email protected] for pricing details and to get started with early access.
Onpilot pros
- Connects to ERP, CRM, support tools, documents, and APIs seamlessly
- Automates real business workflows with actual task execution
- Built-in approvals, permissions, and audit logs for enterprise security
- Human-in-the-loop approval steps before sensitive actions
- Multi-tenant ready with tenant separation and customer-specific configurations
- Deploy anywhere option: multi-tenant, VPC, or on-premise
- 1021+ native integrations including Salesforce, HubSpot, Slack, Jira
- White-label AI agents for SaaS products, dashboards, and customer portals
- Granular access control for fields, records, and actions
- OAuth-based connections that never store credentials
- Data never used to train AI models
- SOC 2 and GDPR readiness workflows built in
- Complete audit logs for every query, approval, and AI action
- Works across Slack bot, WhatsApp bot, Teams bot, web widget interfaces
- From process to AI agent in days, not months
- Customizable around complex workflows with dedicated engineers
- Isolated data with per-tenant access control
- Secure OAuth connections with encrypted data
- Escalation capabilities for agents when needed
- Search, reason, take action functionality in one platform
Onpilot cons
- Early access stage - still onboarding pilot clients
- Pricing details not fully published yet
- Free tier mentioned but not clearly defined on website
- Limited to 70 users currently on the platform
- 52 errors reported showing product still evolving
- May require engineering support for complex ERP integrations
- Not suitable for individuals - enterprise-focused only
- Custom API integrations may need developer expertise
Frequently asked questions about Onpilot
What is Onpilot?
Onpilot is your AI-powered Copilot for enterprise - an AI workforce customized for your business needs. It connects to your ERP, CRM, support tools, documents, and APIs to automate real business workflows with approvals, permissions, and audit logs built in. Onpilot sits between your stack and your users, reading CRM, tickets, billing, and product signals so suggestions and actions are explainable.
How does Onpilot differ from other AI tools?
Onpilot treats data boundaries, approvals, and complex workflow constraints as the product, not an afterthought. Most AI tools can't model companies with three ERPs and custom MES systems. Onpilot maps work-order flows end-to-end, wires agents into SAP, NetSuite, and MES systems, and tunes them on real historical jobs before go-live. Sensitive steps wait for approval, tool access follows your rules, and customers see an assistant that feels native.
What integrations does Onpilot support?
Onpilot supports 1021+ integrations including Salesforce, HubSpot, Slack, Notion, Jira, Gmail, Zendesk, Shopify, Microsoft Teams, WhatsApp, Discord, Telegram, Snowflake, PostgreSQL, Freshworks, Intercom, ERP systems, CRM systems, support desks, internal admin panels, databases, knowledge bases, Google Workspace, email, custom APIs, webhook workflows, OpenAPI tools, documents and PDFs, spreadsheets, and internal portals.
Is Onpilot secure for enterprise use?
Yes. Onpilot has enterprise-grade security with secure OAuth connections, encrypted data that is isolated per team, and data never used to train models. It offers granular access control for fields, records, and actions, audit logs for every action with full context, and is built to support SOC 2 and GDPR readiness workflows. Data stays scoped per team with no cross-contamination.
Can Onpilot handle complex workflows with multiple ERPs?
Yes. Onpilot customizes around complex workflows and becomes a true AI partner. For example, they can map work-order flow end-to-end, wire the agent into SAP, NetSuite, and custom MES systems, and tune it on real historical jobs before go-live. They can also model separate sub-agents with specific QA policies and approval chains for different teams like quality teams.
How do human-in-the-loop approvals work?
Onpilot adds approval steps before sensitive actions so teams stay in control of important decisions. For example, it can send and wait for approval by sending an interactive Slack message that collects user responses before the agent proceeds. The system shows approval needed messages with work order details and root cause investigations, asking for confirmation before dispatch.
Where can I deploy Onpilot agents?
Onpilot agents deploy anywhere - you can launch white-label AI agents inside your SaaS product, internal dashboard, customer portal, or operations workspace. Deployment options include Slack bot, WhatsApp bot (enabled on request), Teams bot, Discord bot, Telegram bot, and web widget. All connections show status like 'Connected' or 'Coming soon'.
How fast can I get an Onpilot agent deployed?
Onpilot goes from process to AI agent in days, not months. You can start free, connect your stack, and ship something customers notice in days. The process involves 4 steps: Connect (bring in APIs, databases, documents, CRMs, ERPs), Configure (define what agent can answer and which actions need approval), Deploy (launch inside website, SaaS product, dashboard, Slack, Teams, email, or portal), and Control (monitor usage and manage permissions).
What industries or use cases does Onpilot serve best?
Onpilot serves regulated enterprises, manufacturing companies with complex ERP systems (like those using three ERPs and custom MES), businesses needing HR and IT support agents for frontline workers, SaaS companies deploying white-label agents, and teams in operations and product. One example is rolling out HR and IT support agents for factory and frontline workers who ask routine questions about software access, PTO policy, and shift swaps.
How do I get started with Onpilot?
You can get $50 in AI credit when you join. Onpilot is currently onboarding pilot clients and offers early access. To get started, book a demo where they'll walk through Onpilot live in 30 minutes and leave you with a tailored AI plan. You can also contact them at [email protected] for questions or to request early access for your team. Start free, connect your stack, and deploy your first agent quickly.