Released
Released is a Jira-integrated platform for capturing feedback, sharing public roadmaps, and generating AI release notes for customers and stakeholders.
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What is Released?
Released is a Jira-native product communication tool that helps teams collect customer feedback, share public roadmaps, and publish release notes—all powered directly by Jira issues without requiring a second database or extra Jira licenses. The tool transforms existing Jira tickets into shareable, branded customer portals that keep stakeholders and customers informed about what's being built.
Key features include AI-drafted release notes that write themselves directly from Jira tickets, customizable public roadmaps with tailored views for customers/executives/partners that sync live from Jira, a centralized feedback portal with embeddable forms and roadmap feedback integration, wishlists for prioritizing customer input without public voting noise, Slack feedback capture that turns conversations into Jira-linked insights, and the ability to launch portals on custom domains or embed them directly within websites/apps. The platform also offers custom AI prompts for tailoring update style, Confluence publishing integration, and templates for consistent updates.
Released is purpose-built for product teams, engineering teams, and startups using Jira Software or Jira Product Discovery who want to simplify communication with customers and stakeholders. It's ideal for teams struggling to communicate product updates internally and externally, those who want to cancel expensive Productboard subscriptions, and teams that need beautiful public roadmaps and customer feedback loops natively inside Jira without paying for features they already have.
Released pricing
Pricing model: Freemium
Free 30-Day Trial available. Start free trial in Jira. No permanent free tier mentioned on the website. Paid plans scale with business size. The pricing page mentions 'Our Plans Scale With Your Business' but specific paid plan prices and details are not displayed on the public pricing page.
Released pros
- No second database needed - powered entirely by existing Jira issues
- No extra Jira licenses required
- AI drafts release notes directly from Jira tickets automatically
- 10x faster release notes writing compared to starting from scratch
- Less than 15 minutes from installation to publishing first roadmap
- Less than 15 minutes from installation to publishing first release note
- Customizable public roadmaps with tailored views for different audiences
- Live syncing from Jira - no manual Confluence pages or exports
- Centralized feedback portal with embeddable forms
- Roadmap feedback allows comments directly on specific roadmap items
- Slack feedback capture turns threads into Jira-linked insights
- Wishlist feature restricts wishes per person for real prioritization
- Feedback automatically linked to Jira work items without manual effort
- Custom domain support or website/app embedding options
- Custom AI prompts for tailoring update content and style
- SOC 2 Type 2 certified with regular third-party audits
- SAML SSO integration with Atlassian Access for user provisioning
- Data encrypted in transit and at rest
- No separate user base to manage - integrates with Atlassian user management
- Publish updates to Confluence directly
- Templates keep updates consistent across the team
- Slack, Framer, Webflow integrations available
- Beautiful branded hub always up to date for customers
- Feedback panel in Jira Software projects for full customer context
Released cons
- Only works with Jira - not standalone or multi-platform
- Requires Atlassian platform for user management integration
- AI results may need prompt tweaking for best results
- Custom prompts require manual configuration for optimal output
- Limited to teams already using Jira Software or Product Discovery
- No free tier mentioned - only 30-day free trial
- SOC 2 compliance may be unnecessary for smaller teams
- Atlassian user management dependency limits flexibility
Frequently asked questions about Released
What is Released and what does it do?
Released is customer feedback, roadmaps, and release notes software for Jira. It collects feedback, shares a public roadmap, and publishes release notes—all powered by your existing Jira issues. There's no second database and no need for extra Jira licenses.
How does the AI release notes feature work?
AI drafts your release notes directly from Jira tickets automatically. You review, publish, and share it with customers in your app, website, or documentation. The AI copywriter focuses on headline features while taking care of the rest, helping you write release notes 10x faster. You can tailor updates to your content and style with custom prompts in the AI settings.
Can I customize the roadmap for different audiences?
Yes. Released lets you create tailored views for customers, executives, and partners—all synced live from Jira. You get a roadmap for every audience with one source of truth, eliminating the need for Confluence pages, manual exports, or status emails.
How do I collect customer feedback?
Collect feedback easily through your feedback portal, embeddable forms, or directly on your roadmap items. You can set up in minutes and start turning insights into action. Feedback includes free form text fields, roadmap feedback right on roadmap items, and Slack capture that turns conversations into Jira-linked insights.
Does Released work with Jira Product Discovery?
Yes. Released fills the gaps for Jira Product Discovery so you can engage stakeholders, close the loop with customers, and keep discovery moving. Customer feedback automatically generates new Insights in Jira Product Discovery, so you don't have to manage them manually.
Can I embed Released in my website or app?
Yes. You can launch your portal on a custom domain or embed it directly within your website or app. Your Product Hub gives customers and stakeholders a place to learn, share feedback, and stay in the loop, always up to date and beautifully branded.
What security certifications does Released have?
Released is SOC 2 Type 2 certified and conducts regular third-party audits and penetration tests. Your data is encrypted in transit and at rest. The data is never stored or used for training the AI model. SAML SSO is available for automating user provisioning and syncing with Active Directory when using Atlassian Access.
How does user management work?
There's no separate app to log into and no separate user base to manage. Released seamlessly integrates with your Atlassian user management and security practices. When using Atlassian Access, you can automate user provisioning and sync with Active Directory via SAML SSO.
What integrations does Released support?
Released integrates with Slack, Framer, Webflow, and more. You can capture feedback from Slack conversations, publish updates to Confluence, and integrate with various website and design tools. The integrations help keep your team in sync without lifting a finger.
How fast is setup and when can I start publishing?
It takes less than 15 minutes from the moment you install the app to the moment you're publishing your roadmap. Similarly, it takes less than 15 minutes from installation to publishing your first release note. You can set up the feedback portal in minutes and start turning insights into action immediately.