RepBot
RepBot is an AI-powered suite primarily designed for online reputation management of businesses. Its functions revolve around the user-friendly platform that si...
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What is RepBot?
RepBot is an automated online reputation management tool designed specifically for local B2C businesses. It monitors customer reviews across more than 100 websites including Google, Facebook, and Yelp 24/7, ensuring businesses never miss new feedback. The platform uses AI to instantly generate personalized responses to reviews in the business's brand voice, then automatically publishes these responses to the respective review platforms.
Key features include multi-channel review generation through email, SMS, and QR codes to gather more customer feedback, automated review removal that flags and removes reviews violating platform policies, and AI-powered sentiment analysis that provides valuable customer insights through detailed reporting. The platform also offers customizable review display widgets for websites, a free AI review response generator for instant replies, and smart review routing capabilities.
RepBot is ideal for dental offices, HVAC services, restaurants, auto body shops, retail businesses, wellness centers, hospitality providers, car dealerships, and marketing agencies managing reputation for multiple clients. The tool helps businesses boost SEO, increase revenue growth, attract new customers, save time on manual review management, and maintain a positive online presence without sacrificing customer service quality.
RepBot pricing
Pricing model: Paid
RepBot offers four pricing tiers: Free ($0/month) includes 1 location, email-only campaigns, 50 review responses/month, basic dashboard, widget with RepBot branding, and community support. Starter is $49/month for 1 location with unlimited responses, email campaigns, basic dashboard, widget without branding, and email support. Growth is $99/month (most popular) for 3 locations with unlimited responses, SMS + email campaigns, analytics dashboard, widget without branding, and priority support. Agency is $249/month for 10 locations with unlimited responses, SMS + email campaigns, analytics dashboard, white-label widget, and dedicated support. All paid plans include white-label, API access, and SMS campaigns. A 14-day free trial with Growth plan features is available on all paid plans, no credit card required. Annual billing saves 20%. All plans are month-to-month with no contracts or cancellation fees.
RepBot pros
- Monitors reviews across 100+ review sites 24/7
- AI generates personalized responses in your brand voice
- Automatically publishes responses to Google, Facebook, and Yelp
- Multi-channel review generation via email, SMS, and QR codes
- Automatically removes reviews violating platform policies
- AI-powered sentiment analysis with detailed reporting
- Customizable review display widgets for websites
- Free AI review response generator available
- 14-day free trial on all paid plans, no credit card required
- Unlimited review responses on all paid plans
- White-label option on Agency plan for agencies
- API access included on all plans
- Smart review routing capabilities
- QR code generator for in-person review requests
- Priority support on Growth plan, dedicated support on Agency
- No per-reply fees on any plan
- Month-to-month billing with no long-term contracts
- Can upgrade or downgrade plans anytime from dashboard
RepBot cons
- Free plan limited to only 50 review responses per month
- Free plan includes RepBot branding on widget
- Free plan only supports 1 location
- Email-only campaigns on Free plan, no SMS
- Basic dashboard on Free and Starter plans, no analytics
- Starter plan lacks analytics dashboard
- No auto-reply mode on Free plan
- Community support only on Free plan, not email support
- Growth plan starts at $99/mo, may be expensive for very small businesses
- Agency plan at $249/mo is pricey for individual businesses
Frequently asked questions about RepBot
What is RepBot and what does it do?
RepBot is an automated online reputation management tool for local businesses that monitors reviews across 100+ websites 24/7, generates AI-powered responses instantly in your brand voice, and automatically publishes those responses to Google, Facebook, and Yelp. It also includes features for review generation, negative review removal, sentiment analysis, and website review widgets.
What happens during the 14-day free trial?
When you sign up and create your first business, you get a full 14-day trial with all Growth plan features including 3 locations, unlimited responses, SMS + email campaigns, analytics dashboard, and priority support. No credit card is required. You can connect Google, monitor reviews, send email and SMS campaigns during the trial. When it ends, your account automatically switches to the Free tier unless you subscribe to a paid plan.
What counts as a review response?
A review response is counted each time RepBot sends an approved reply to a Google review on your behalf. AI drafts that are not sent do not count toward the limit. The Free plan includes 50 responses per month, while all paid plans (Starter, Growth, Agency) include unlimited responses with no per-reply fees.
Can I switch plans at any time?
Yes, you can upgrade or downgrade at any time from your dashboard. Upgrades take effect immediately so you get access to new features right away. Downgrades take effect at the end of your current billing period, so you won't lose features until then.
Is there a contract or commitment required?
No. All plans are month-to-month with no long-term contracts. You can cancel anytime from your dashboard and your access continues until the end of the billing period. There are no cancellation fees, giving you full flexibility to leave when needed.
What does white-label mean on the Agency plan?
White-label means you can remove all RepBot branding from the review widget, public review pages, and email campaigns. Your clients see only your brand instead of RepBot's. This is ideal for marketing agencies managing reputation for multiple clients who want to present a fully branded experience.
How does automated review removal work?
RepBot automatically scans your online reviews to flag any reviews that violate platform policies (such as fake reviews, spam, or inappropriate content). It then helps remove these reviews to ensure your brand maintains a positive online presence. The platform also provides real-time alerts for negative reviews so you can quickly address concerns and prevent further damage to your reputation.
What industries does RepBot work best for?
RepBot caters to various local B2C industries including auto body shops, retail stores, HVAC services, dental offices, wellness centers, hospitality businesses, restaurants, car dealerships, and wellness providers. It's designed for any business that wants to improve their online presence efficiency and overall reputation through automated review management.
How does sentiment analysis help my business?
RepBot's AI-powered sentiment analysis unlocks valuable customer insights by analyzing the tone, keywords, and content of each review. It automatically identifies complaints, negative emotions, compliments, and recurring trends, flagging phrases like 'disappointed' or 'poor contact'. This helps you understand customers better, make informed decisions to improve customer experience, enhance brand reputation, and ultimately drive revenue growth.
What support options are available for each plan?
Support varies by plan: Free plan includes community support only. Starter plan includes email support. Growth plan includes priority support for faster response times. Agency plan includes dedicated support with the highest level of assistance. All plans also have API access for technical integrations if needed.