Respaid
Respaid is an AI-powered tool designed to help businesses collect small outstanding debts in a respectful and efficient manner. With a focu...
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What is Respaid?
Respaid is an AI-powered B2B accounts receivable collection platform that helps companies recover unpaid invoices with a respectful, brand-safe approach. The platform combines AI-driven communication with a robust fintech engine to unlock hidden revenue for businesses. It integrates GPT-4 voice agents, real-time sentiment analysis, and smart automation workflows (Zapier, n8n, custom Python) built on a scalable payment and sequence processing system.
Key features include AI-driven personalized messaging that predicts the best time, channel (email, SMS, or voice), and message for each debtor; data cleaning and enrichment to find missing contact info; direct modern payment collection with your logo and colors (Apple Pay priority for iPhone users); SOC-2 compliant data handling; and integrations via API, SFTP, HTTPS, or simple Excel file upload. The platform summarizes and categorizes dispute reasons to help businesses improve their product and reduce errors.
Respaid achieves a 50% collection rate in 20 days, recovering 3 times more unpaid invoices and 6 times faster than traditional collection agencies, with 78% of customers responding within 24 hours. It is designed for SaaS companies, subscription services, marketplaces, and any B2B business struggling with overdue bills. The platform works with over 450 customers across different industries, handling up to 85,000 collections per day, and is backed by Y Combinator (YC S23) and legendary investors including Dropbox co-founder Arash Ferdowsi, Docker founder Soloman Hykes, and early execs from Stripe and Airbnb.
Respaid pricing
Pricing model: Freemium
Respaid offers license-free 14-day trial. Paid plans: $1,859/month (charged annually) for 50 receivables per year; $1,913/month (charged annually) for under 500 receivables per year with fee-free installment payments; on-demand pricing for large volumes (600+ receivables/year) with researched missing contact info. No money passes through Respaid - customers pay your company directly.
Respaid pros
- Recover 3 times more unpaid invoices than collection agencies
- Collect 6 times faster than traditional methods
- Achieve 50% collection rate in just 20 days
- 78% of debtors respond within 24 hours
- People pay 9x more when approached respectfully
- AI predicts optimal timing, message, and channel for each debtor
- Personalized reminders adjust tone based on debtor reactions
- Direct payment collection with your company logo and colors
- No money passes through Respaid - you get paid directly by customers
- Simple Excel file upload - onboard in 5 minutes with no IT needed
- First collections can start as soon as the next day
- SOC-2 compliant data handling for security
- Find missing contact info through data enrichment
- Supports multiple payment methods including Apple Pay for iPhone users
- Debtor can contest requests with one click to dispute errors
- Real-time progress tracking in dedicated interface
- Weekly emails with invoice references for easy accounting reconciliation
- Categorize and rank dispute reasons to improve your product
- Works with simple Excel extraction - no integration required initially
- API, SFTP, or HTTPS integration available for 100% automation
- Fee-free installment payments included in higher tier
- 14-day license-free trial to test before committing
- Brand-safe approach preserves customer relationships
- Bailiff-sent messages convey authority while remaining amicable
Respaid cons
- No free tier - paid plans only starting at $1,859/month
- Requires annual payment for listed monthly rates
- Premium pricing may be difficult for small businesses
- 50 receivables/year limit on basic tier is restrictive
- No step-by-step onboarding beyond Excel upload mentioned
- Limited public pricing transparency beyond tier descriptions
- Demo form requires extensive company information upfront
- Self-collection $1 test may not reflect real B2B results
- No mention of multi-language support for global debtors
- Excel upload may not suit businesses needing real-time synchronization
Frequently asked questions about Respaid
How fast can I start collecting with Respaid?
You can onboard in just 5 minutes by uploading a simple Excel file with your overdue account details. First collections can start as soon as the next day, with an average of 5% of amounts recovered after 3 hours and 50% after 20 days.
What makes Respaid different from collection agencies?
Respaid recoveres 3 times more unpaid invoices and 6 times faster than agencies because messages are firm but respectful, all sent from a bailiff on behalf of your company. Debtors contact your company directly, payment happens on your branded interface, and no money passes through Respaid - eliminating the friction and distrust agencies create.
How does the AI optimize collection?
The AI predicts the best time to solicit each debtor and the best channel (email, SMS, or voice message). Reminders are personalized according to the person's reaction - for example, a debtor who clicked twice on the payment link without paying has an 81% chance of paying later, so the tone adjusts accordingly.
Do I need to integrate my accounting system?
No integration is required initially - you can start with a simple Excel extraction. If you want 100% automation later, Respaid sets up API, SFTP, or HTTPS integration of your choice. You can follow progress in real-time in a dedicated interface or receive weekly emails with invoice references.
What payment methods does Respaid support?
Respaid offers as many online payment methods as possible, personalizing the experience based on the device used. For example, if a B2C customer opens the link on an iPhone with Apple Pay activated, Apple Pay is offered as priority. Multiple payment methods increase success rates on small debts.
How does Respaid handle disputes?
The debtor can contest a request with one click, which is fair since everyone makes mistakes. For each dispute, Respaid categorizes the reasons given by customers and produces a ranking to help you understand errors and prioritize work to reduce them. This also prevents customers from leaving negative reviews instead.
What is Respaid's collection rate and response time?
Respaid achieves a 50% collection rate in 20 days, with 78% of customers responding within 24 hours. On average, they recover 3 times more unpaid invoices and 6 times faster than traditional collection agencies.
Is my data secure with Respaid?
Yes, Respaid uses SOC-2 compliant data handling for security. They collect location, device, engagement, and more telemetry to optimize the next step while maintaining secure data practices.
Who is Respaid backed by?
Respaid is a Y Combinator-backed startup (YC S23, selected from over 24,000 applicants annually) backed by legendary investors including Arash Ferdowsi (Dropbox co-founder), Soloman Hykes (Docker co-founder), Brian Liu (LegalZoom co-founder), and early execs from Stripe and Airbnb.
What types of businesses does Respaid work with?
Respaid works with various types of businesses including SaaS companies, subscription services, and marketplaces. They have successfully worked with over 450 customers across different industries and handle up to 85,000 collections per day.