Riskified
Riskified is an AI-powered fraud and risk intelligence platform designed to assist leading global ecommerce enterprises in their fraud prev...
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What is Riskified?
Riskified is an AI-powered fraud prevention and risk intelligence platform designed for global ecommerce enterprises. It delivers accurate real-time 'approve' or 'decline' decisions on card-not-present orders using machine learning models that analyze hundreds of features per transaction. The platform secures every step of the customer journey from login to checkout to refund claims and returns, offering sub-second analysis with 2–3X stronger fraud and abuse detection.
Key features include Chargeback Guarantee with full chargeback protection and liability shift, Adaptive Checkout that dynamically adapts shopping flows for each customer to reduce false declines, Policy Protect to prevent refund/promo/reseller abuse, Dispute Resolve for automated chargeback management, and Account Secure to block account takeovers and fake accounts. The platform offers explainable AI with Control Center for tracking performance and Decision Studio for fine-tuning policies in real time.
Riskified is built for enterprise ecommerce merchants across digital goods, retail, luxury fashion, travel, and athletic & outdoors verticals. It serves fraud teams, loss prevention directors, and ecommerce risk management leaders who need to increase sales approval rates by up to 20%, cut total cost of fraud by as much as 50%, and scale fraud prevention without increasing manual review work.
The platform integrates seamlessly with major ecommerce platforms including Shopify (certified Shopify Plus partner), Magento Commerce, PrestaShop, SFCC, and payment processors like PayPal, Stripe, and Deco. Integration can be completed in weeks using API, Shopify plugin, Magento extension, or SFCC cartridge options.
Riskified pricing
Pricing model: Free
Riskified uses a pay-for-performance model where merchants pay only for approved orders that generate revenue. The platform includes a full chargeback guarantee with liability shift covering any fraud chargebacks. No free tier is available. Specific pricing details are not publicly disclosed on the website - merchants must contact sales at [email protected] or request a demo for customized pricing. The model includes guaranteed performance with approved chargeback protection and automated self-optimizing fraud management.
Riskified pros
- Full chargeback guarantee with liability shift covers all fraud chargebacks
- Increases sales approval rates by up to 20%
- Cuts total cost of fraud by as much as 50%
- Sub-second real-time fraud decisions in milliseconds
- Pay-for-performance model - pay only for approved orders
- Explains every decision with Control Center visibility
- Reduces manually reviewed orders by 20%
- Decreases chargebacks by up to 70%
- Works across 100+ countries and multiple payment methods including ACH and digital wallets
- Certified Shopify Plus partner with plug-and-play integration
- Self-learning feedback system continuously improves protection
- Blockchain-level identity clustering from billions of transactions
- Enables confident expansion into new markets without historical data
- 2–3X stronger fraud and abuse detection than competitors
- Automates account recovery and sends customer notifications after attacks
- Dynamic Returns adapts return experiences in real time rewarding trusted customers
- Reduces operational costs while increasing sales focus time
Riskified cons
- Full documentation only available to integrating and partnered merchants
- Primarily designed for enterprise ecommerce merchants not small businesses
- Requires API or platform integration before use
- Pricing details not publicly disclosed - requires sales consultation
- May need weeks for complete integration depending on platform
- Best results require historical transaction data accumulation
- Some chargebacks occasionally slip through despite guarantee
- No free tier available - enterprise-only pricing model
Frequently asked questions about Riskified
What is Riskified?
Riskified is an AI-powered fraud prevention and risk intelligence platform for ecommerce enterprises. It delivers accurate real-time 'approve' or 'decline' decisions on card-not-present orders using machine learning that analyzes hundreds of features per transaction. The platform offers full chargeback guarantee, secures the entire customer journey from login to checkout to returns, and helps merchants increase approval rates while reducing fraud costs by up to 50%.
How does the Chargeback Guarantee work?
The Chargeback Guarantee provides full fraud chargeback protection with liability shift. Riskified's machine learning models analyze hundreds of features per transaction generating accurate approve/decline decisions. If fraud chargebacks occur, Riskified covers them completely. Merchants pay only for approved orders that generate revenue, creating aligned incentives for strong ROI. The guarantee allows merchants to sell to anyone anywhere with confidence.
What is Adaptive Checkout?
Adaptive Checkout is the first AI engine that dynamically identifies good customers not just risk. It intelligently segments each order to send good customers straight through checkout, screens out fraud, and requests additional verification only for risky but legitimate orders via CVV, one-time password, SMS verification, or 3DS. This reduces false declines, boosts authorization rates, and increases conversion while blocking fraud upstream.
What is Policy Protect?
Policy Protect detects and prevents unprofitable ecommerce policy abuse impacting refunds, returns, promotions, and resellers. It uses machine learning to show merchants in real-time which orders claims and customers are trustworthy and profitable. Powered by identity clustering from billions of accounts behaviors and transactions across the global merchant network, it provides 20% average savings in refund/return costs, 54% reduction in non-fraud chargebacks, and 2-5X faster customer response time.
How does Account Secure prevent account takeovers?
Account Secure catches malicious login attempts by both bots and humans by comparing current sessions to past behavior by the account owner. It provides allow/notify/challenge decisions for ATO Prevention, detects and blocks anomalous sign-up activity for Fake Account Prevention, and automatically tracks security status sending notifications to owners after attacks. All three components are fully automated requiring no rule setup or alert response.
What is Dispute Resolve?
Dispute Resolve automates chargeback management by automatically collecting compelling evidence and managing chargeback disputes on behalf of merchants. This service deters friendly fraud and cuts costs for what can be a resource-intensive dispute operation. It simplifies chargeback management through a single smart platform helping merchants recover revenue and fight chargebacks efficiently.
Is Riskified integrated with Shopify?
Yes, Riskified is a certified Shopify Plus partner with seamless plug-and-play integration available through the Shopify App Store plug-in. The solutions help Shopify merchants prevent fraud, minimize policy abuse, and drive sustainable growth without technical debt or costly onboarding complications. Integration can be completed in weeks.
How fast are Riskified's fraud decisions?
Riskified provides sub-second responses with orders validated in milliseconds from the time they are placed. The machine learning models analyze hundreds of features per transaction generating accurate approve or decline decisions in real-time to meet merchants' needs for instant approvals and smooth shopping experiences.
What ecommerce platforms does Riskified support?
Riskified is compatible with various ecommerce platforms including Magento Commerce, PrestaShop, and Shopify. It also supports SFCC through cartridge documentation. Integration options include flexible API for all merchant needs, Shopify plugin, Magento extension, and SFCC cartridge. Payment processor compatibility includes PayPal, Stripe, and Deco.
Does Riskified use 3DS for verification?
Yes, 3DS is one possible form of identity verification utilized along with CVV check and OTP prompt. Adaptive Checkout routes orders to 3DS in regulated markets such as for PSD2 compliance. The platform uses multiple verification methods based on the order's risk profile to differentiate between legitimate orders and fraud while keeping good customers moving through checkout quickly.