Super Send
Super Send is a cold email infrastructure platform with dedicated servers, isolated IP pools, and a 30k-mailbox warmup network for teams sending at scale.
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What is Super Send?
Super Send is a cold email infrastructure platform built for teams sending at massive scale. It provides dedicated servers, isolated IP pools, and managed sender identities so outbound programs can send millions of cold emails per month without the reputational risks of shared ESP infrastructure. The platform operates the entire sending layer for you - from server provisioning and IP isolation to sender rotation and warmup - while you focus on campaign strategy.
Key features include dedicated sending infrastructure with isolated nodes, a 30,000-mailbox warmup network that builds reputation before your first high-volume send, continuous health monitoring for sender health and IP reputation, AI bounce analysis that tells you exactly why each email bounced, placement tests on real senders for Gmail/Outlook/Yahoo/iCloud, domain health monitoring with one-click fixes for SPF/DKIM/DMARC/rDNS, and the Super Inbox that consolidates every reply from every sender into one AI-categorized, searchable inbox. The platform also includes multi-channel sequencing across email/LinkedIn/Twitter, CRM integrations, REST API with webhooks, and white-label redirect domains.
Super Send is designed for high-volume outbound teams, enterprise cold email programs, and revenue teams that need to send past 100k sends per month. It's ideal for companies that have tried shared ESPs, mailbox-based sequencers, DIY SMTP, or patchwork inbox providers and need to move outbound onto a sending layer that can be scoped, monitored, and operated as an operating system. The platform sends millions of cold emails a month for its customers and includes a Technical Account Manager for provisioning, volume planning, and ongoing infrastructure management.
Super Send pricing
Pricing model: Paid
SuperSend uses sales-led pricing scoped to your volume on the first call. It consists of a flat platform fee plus a per-send rate based on your sending requirements. No free tier is advertised on the public pricing page. The platform fee and per-send rate are both determined during the initial sales conversation. Pricing is not self-serve - prospects must contact sales to get quotes. The price includes dedicated sending infrastructure (servers, isolated IPs, sender identities, redirect domains, warmup, volume planning), cold email sequencing (multi-step campaigns, sender rotation, pacing, CRM sync, A/B testing), deliverability monitoring (placement testing, bounce reason analysis, validation, sender health), and unified reply inbox (replies across all senders, AI reply labels, search, workflows).
Super Send pros
- Dedicated servers and isolated IPs for your volume only
- 94% inbox placement rate with AI bounce analysis
- 30,000-mailbox warmup network builds reputation before first send
- Real placement tests on Gmail, Outlook, Yahoo, iCloud - not synthetic scores
- Super Inbox consolidates every reply from every sender into one place
- AI reply labels categorize interested leads, meetings, OOO, unsubscribes
- Continuous sender health and IP reputation monitoring
- Domain health monitoring with one-click SPF/DKIM/DMARC/rDNS fixes
- Technical Account Manager handles provisioning and volume planning
- White-label redirect domains for tracked links and unsubscribes
- Multi-channel sequencing across email, LinkedIn, and Twitter
- REST API and webhooks for enterprise revenue stack integration
- CRM integrations with HubSpot, Pipedrive, Slack
- Sender rotation and pacing designed for high-volume outbound
- A/B testing and conditional routing in campaigns
- Global email validation before sending
- Workflow automation for CRM pushes, Slack notifications, sequence pauses
- OOO auto-pauses and unsubscribe auto-removal
- 10 intent categories plus sentiment on every reply
- Isolated nodes distribute volume so no single IP carries entire send
Super Send cons
- Sales-led pricing with no public self-serve tiers
- No advertised free tier on public pricing page
- Primarily supports Gmail due to IMAP issues with other providers
- Built for high-volume teams - may be overkill for small senders
- Requires sales call to scope volume and get pricing
- No per-unit price published - hard to estimate cost per send
- Enterprise-focused - may have higher entry barrier for startups
- Gmail-only sender support limits email provider flexibility
Frequently asked questions about Super Send
What is SuperSend and what does it do?
SuperSend is cold email infrastructure for sending at scale. It gives you dedicated servers, IPs, and senders, and operates them for you. The platform includes dedicated sending infrastructure, multi-channel sequencing, deliverability monitoring with placement tests and AI bounce analysis, and Super Inbox that consolidates every reply from every sender into one AI-categorized inbox. SuperSend manages the entire sending layer so you can focus on campaigns.
How does SuperSend's dedicated infrastructure differ from shared ESPs?
Shared platforms put your sending reputation at the mercy of everyone else on them. SuperSend gives you dedicated servers and isolated IP pools that only you use. Isolated nodes distribute volume so no single IP carries the entire send. Your cold email sends from servers and IP addresses that are not shared with other senders, eliminating the noisy-neighbor risk that comes with shared ESP pools.
What is the 30,000-mailbox warmup network?
Before your first high-volume send, SuperSend's dedicated infrastructure is warmed through real two-way interactions with their 30,000-mailbox engagement network. This builds reputation for your infrastructure before you start sending cold email at scale, ensuring better inbox placement from day one.
How does SuperSend handle bounce analysis?
SuperSend uses AI bounce analysis that tells you exactly why each bounce happened - whether it's a bad address, server block, or temp failure. At scale, a generic '4% bounce rate' tells you nothing useful. SuperSend diagnoses the specific reason for each bounce so you can fix issues before they affect your volume.
What is Super Inbox and how does it work?
When sending across hundreds of senders and dozens of subdomains, replies scatter. Super Inbox consolidates every reply across every identity into one inbox that is AI-categorized and searchable. It labels conversations by intent (interested leads, meetings, out-of-office, unsubscribes) with 10 intent categories plus sentiment on every reply, making it easy to triage without missing conversations that matter.
How does SuperSend monitor deliverability?
SuperSend runs placement tests on your real senders (not synthetic health scores) across Gmail, Outlook, Yahoo, and iCloud to see where emails actually land. It continuously monitors sender health, IP reputation, and domain health (SPF, DKIM, DMARC, rDNS) with one-click fixes. This visibility helps teams understand what's happening before volume breaks.
What email providers does SuperSend support for senders?
SuperSend primarily supports Gmail for senders. This is mostly due to IMAP issues on the receiving end when using plain SMTP providers like SendGrid or AWS SES. The platform requires IMAP access for reply handling, which Gmail provides reliably.
How does pricing work for SuperSend?
SuperSend pricing is sales-led and scoped to your volume on the first call. It consists of a flat platform fee plus a per-send rate based on your sending requirements. Both the platform fee and per-send rate are determined during the initial sales conversation. No public pricing tiers are advertised - you must contact sales to get a quote tailored to your volume.
What volume is SuperSend built for?
SuperSend is built for teams sending at massive scale - millions of cold emails per month. It's designed for high-volume outbound teams and enterprise programs that need to send past 100k sends per month. At this scale, the problem stops being only sequences and copy; teams need sender capacity, pacing, placement visibility, reply operations, and infrastructure that can be diagnosed.
What integrations does SuperSend offer?
SuperSend offers CRM integrations with HubSpot and Pipedrive, Slack integration for notifications, and a REST API with webhooks for enterprise revenue stack integration. The platform also includes workflow automation that can push to CRM, send Slack notifications, pause sequences, handle unsubscribes, and route follow-ups based on AI reply intent categories.