Sybill
Sybill is an AI sales assistant that automates meeting summaries, follow-ups, and CRM updates.
Last verified:
What is Sybill?
Sybill is an AI sales assistant designed for B2B revenue teams, sales representatives, Customer Success teams, and sales managers. It automates note-taking during sales calls, generates accurate Magic Summaries capturing call intent, outcomes, next steps, buyer pain points and interests, and pushes summaries directly to Slack, CRM, or email. The tool analyzes both verbal and non-verbal cues including body language and facial reactions to reveal when prospects are engaged or distracted, providing unparalleled buyer intelligence insights.
Key features include Magic Summaries available within 5 minutes after meetings, 1-click AI follow-up emails that learn your writing style, Deal Summaries that autofill CRM fields (MEDDPICC, SPICED, BANT) with historical call and email data, Deal Board for viewing all deals in one place, pre-meeting briefs, custom AI email templates for every deal stage, Behavior AI for tracking empathy and winning behaviors, EQ features for coaching, Ask Sybill chat for querying across all deals, and collaborative licenses for team members who only review calls. Sybell integrates with Salesforce and HubSpot, supports 100+ languages for participant speech while generating English summaries, and shares recordings, transcripts, and summaries with internal and external team members.
Sybill is ideal for sales reps juggling multiple deals, early-stage startups, mid-market sales teams, and Fortune 1000 enterprises. It saves approximately 14 hours per week on administrative tasks, achieves 60% of deal work on autopilot, and helps teams close more deals by understanding what prospects are excited about or not interested in.
Sybill pricing
Pricing model: Freemium
Sybill offers a 14-day free trial with full access to Behavior AI features, Magic Summaries, follow-up emails, Deal Summaries, CRM integration, and team meeting sharing. No payment information required to start trial. After trial, if no plan selected, automatically converts to Free plan with restrictions. Three paid editions: Essentials at $19/user/month includes unlimited recordings, transcription, Magic Summaries, 1-click follow-up emails, webhook automation, Slack and email summary sharing, and team-level metrics (Interaction, Activity, Trackers). Business at $79/user/month on annual package includes everything in Essentials plus Deal Summaries with CRM autofill, Deal Board, Deal Dashboard, non-verbal analysis, CRM deal-level activity sharing, style-tuned follow-up emails, custom email templates per deal stage, editable AI email prompts, and team-level empathy metrics. Enterprise requires contacting Sybill for custom pricing, includes everything in Business plus unlimited CRM autofill on next steps/competition/tech stack, AI backfilling on previous deals, dedicated account manager, advanced security and compliance, unlimited CRM customization, custom integrations, and quarterly reviews/trainings (minimum 20 seats). Collaborator licenses are free for team members who only review calls; only recorder licenses (who record/analyze calls) require payment.
Sybill pros
- Analyzes verbal and non-verbal cues including body language and facial reactions
- Magic Summaries available within 5 minutes after meetings
- 1-click AI follow-up emails that learn your writing style automatically
- Deal Summaries autofill MEDDPICC, SPICED, and BANT CRM fields
- Integrates directly with Salesforce and HubSpot CRM platforms
- Delivers summaries to Slack, CRM, and email where teams already work
- Supports 100+ languages for participant speech with English summaries
- Deal Board provides single view of all deals in pipeline
- Pre-meeting briefs eliminate last-minute preparation scramble
- Behavior AI tracks empathy and winning behaviors for coaching
- Ask Sybill chat feature lets you query across all deals instantly
- Collaborator licenses free for team members who only review calls
- Custom AI email templates for every deal stage with tone and length control
- No limit on number of follow-up emails Sybill can generate
- Share recordings, transcripts, and Magic Summaries with internal and external teams
- Autofills CRM with Tech Stack, Competition, Product Gaps, and Buying Signals
- 14-day free trial with full access to Behavior AI and EQ features
- Self-serve CRM integration with simple field selection steps
Sybill cons
- No permanent free plan, only a 14-day free trial available
- Magic Summary template cannot be modified or customized
- Magic Summaries with non-verbal analysis can take up to 30 minutes
- Magic Summary only available in English despite 100+ language support
- Currently only integrated with Salesforce and HubSpot, limited CRM options
- Works best for high-volume sales call teams, may be overkill for casual users
- Does not offer credits or refunds for plan cancellations or unused licenses
- Cannot sync with CRMs beyond Salesforce and HubSpot without contacting support
Frequently asked questions about Sybill
What is Magic Summary and how does it work?
Magic Summary is Sybill's marquee AI-generated call summary feature that captures your call's intent, outcome, next steps, small talk, and the pain points and areas of interest of each prospect or customer. It outshines other AI call recorders in accuracy, ease of use, and contextual relevance. Magic Summaries are delivered instantly right where your team works - Slack, CRM, and email - within 5 minutes after your meeting. If non-verbal analysis is included, it may take up to 30 minutes depending on meeting length.
How does Sybill autofill my CRM fields?
Deal Summaries automatically autofills your CRM by extracting insights from all historical calls and emails. After every new meeting, Sybill updates all relevant CRM fields with the latest customer intelligence including MEDDPICC, SPICED, or BANT fields, Tech Stack, Competition, Product Gaps, and Buying Signals. It's self-serve: connect Sybill to your CRM (Salesforce or HubSpot), select the fields you want to sync following simple steps, and your CRM updates automatically after every meeting considering all past call and email conversations for that deal.
Can I customize Sybill's follow-up email templates?
Yes, you can create your own follow-up email templates for every deal stage with Sybill. Customize length, tone, and purpose to match your unique style, ensuring every follow-up is personalized and effective. You can adjust length and tone with a few clicks, edit the email yourself, create and set different templates for different scenarios and recipients, and switch to your preferred template to see the new email instantly after generating.
How do recorder licenses differ from collaborator licenses?
Any user who wants Sybill to record and analyze their calls needs a recorder license (paid). Any user who only wants to review calls taken by other Sybill users in their team, but doesn't want Sybill to record or analyze their own calls, needs a collaborator license. Collaborators use Sybill for free. You only pay for recorder licenses in your team. All team members (recorders and collaborators) will be on the same plan - Free, Essentials, Business, or Enterprise.
What languages does Sybill support for calls and summaries?
Magic Summaries are only available in English. However, Sybill's platform supports 100+ languages for participant speech. Participants can speak in their preferred language, and Sybill will generate a perfect call summary and transcript in English. Sybill captures every important detail from the meeting that may play an important role in the deal cycle regardless of the language spoken.
Can I share Sybill summaries and recordings with my team?
Absolutely. You can share the Magic Summary, detailed transcript, and even the recording with both internal and external team members. This enables collaborative deal review, coaching, and knowledge sharing across your sales team and with stakeholders outside your organization.
What CRM platforms does Sybill integrate with?
Deal Summaries is designed to integrate with most major CRM platforms and is currently integrated with Salesforce and HubSpot. The integration is self-serve with simple field selection steps. If your CRM isn't Salesforce or HubSpot, you need to contact Sybill for potential integration solutions. Enterprise plans include custom integrations as a feature.
How does the Sybill free trial work?
You get 14 days of Sybill Business plan access with full access to Behavior AI features, Magic Summaries, follow-up emails, Deal Summaries, CRM integration, and team meeting sharing. You can start the trial without entering any payment information. You can invite as many team members as you want to join the trial - Sybill recommends inviting teammates to realize full functionality by sharing calls and reading call summaries. This helps you get a flavor of using Sybill across your team for an informed decision.
What happens if I upgrade or downgrade my Sybill plan?
If you add anything to or upgrade your plan, changes are pro-rated for the remainder of your billing cycle and billed immediately. Your new subscription total is reflected in your next bill. If you remove anything or downgrade your plan, the change only takes effect at the next billing cycle. Sybill typically does not offer credits or refunds for plan cancellations, changes, or unused licenses in the middle of your subscription.
How does Sybill analyze non-verbal behaviors and buyer engagement?
Sybill analyzes non-verbal behaviors to reveal when prospects are engaged and distracted during calls. It captures buyer engagement and excitement on each topic, statement, and question during the conversation. This provides insights on what resonated with buyers, what they didn't care about, and how likely they are to move forward in the deal. This unparalleled buyer intelligence insight is nowhere to be found in any other call recording or conversational intelligence solution. Behavior AI tracks empathy and winning behaviors for team coaching.