Tail.ai
Tail.ai is an AI tool built to streamline conversational commerce. It offers the creation of a virtual assistant to help customers navigate...
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What is Tail.ai?
Tail.ai is a conversational commerce platform that transforms product catalogs into interactive chatbot experiences. The tool allows businesses to create virtual sales assistants that guide customers through finding products or services from their catalog by defining sales scenarios. Instead of the long and expensive process of traditional chatbot development, Tail.ai lets users create chatbots simply by configuring their product catalog and sales scenarios.
Key features include deploying bots on messaging apps to acquire qualified traffic or on websites to improve conversion rates. The platform offers chatbot training to make it unique and expert in your business field, conversation analysis to understand customer expectations about your brand and products, and support for all sectors of activity with numerous use cases. The tool is accessible to everyone with pricing based on the number of customers advised.
Tail.ai is designed for businesses across all industries that want to offer customers a virtual assistant for product discovery. It's particularly suitable for companies looking to improve their online shopping experience, increase conversion rates, and acquire qualified traffic through messaging apps. The platform serves businesses wanting to test conversational commerce with their own product catalogue without heavy development investment.
Tail.ai pricing
Pricing model: Freemium
Free: 0€, capped at 1000 messages total, all features, 2 different bots, 1 user per bot, Community Support on Slack. Basic: 0€, all features, 2 different bots, 1 user per bot, Community Support on Slack. Premium: 200€/month, all features, 10 different bots, 5 users per bot, Direct contact and personalized monthly follow-up. Enterprise: Contact us, all features, unlimited bots and users, Priority support and personalized monthly follow-up. Pay only what you use with message pricing: 50€/1,000 messages (up to 1,000), 25€/1,000 messages (1,000-10,000), 15€/1,000 messages (10,000-20,000), 10€/1,000 messages (20,000-30,000), 8€/1,000 messages (30,000+). No credit card required to start, only needed for paid plans.
Tail.ai pros
- Transforms product catalog into conversational experience in just a few clicks
- Creates chatbot by defining sales scenarios from catalogue without development
- Deploy bots on messaging apps for qualified traffic acquisition
- Deploy bots on websites to improve conversion rates
- Train chatbot to be unique and expert in specific business field
- Analyze customer conversations to understand brand and product expectations
- Adapted to all sectors of activity
- Supports large number of use cases
- Accessible to everyone regardless of technical expertise
- Pricing based on number of customers advised (usage-based)
- No credit card required to start creating first chatbot
- Free plan allows testing chatbots with real customers
- Deploy on channel of choice (flexible deployment)
- All features included in Free and Basic plans
- Community Support on Slack available
Tail.ai cons
- Free plan capped at 1000 messages total
- Free plan stops answering when 1000 messages reached
- Only 2 different bots allowed on Free plan
- Only 1 user per bot on Free and Basic plans
- Basic plan also 0€ but unclear if different from Free
- Premium plan at 200€/month may be expensive for small businesses
- Enterprise plan requires contacting sales (no transparent pricing)
- No automated subscription to paid plans (must contact manually)
- Messages sent by chatbots not counted (only user messages)
- Test messages through Tail.ai interface not counted (may confuse usage tracking)
Frequently asked questions about Tail.ai
What is Tail.ai and what does it do?
Tail.ai is a conversational commerce platform that offers customers a virtual assistant to help them find the product or service of their dream from your catalogue. It transforms your product catalog into a conversational experience that offers conversational product discovery to prospects and customers.
How do I create a chatbot with Tail.ai?
With Tail.ai, you just have to define your sales scenarios from your catalogue to create your chatbot. Creating a chatbot is often long and expensive with other solutions, but Tail.ai makes it simple by using your existing product catalog.
Where can I deploy my Tail.ai chatbot?
You can deploy your bot on messaging apps to acquire highly qualified traffic, or on your website to improve conversion. You can deploy your chatbots on the channel of your choice.
What is Tail.ai's pricing model?
Tail.ai is accessible to everyone and offers pricing based on the number of customers advised. You pay only what you use, whatever your plan, with message-based pricing tiers ranging from 50€ to 8€ per 1,000 messages depending on volume.
Can I train my chatbot to be specific to my business?
Yes, you can train your chatbot to make it unique and expert in your business field, ensuring it understands your specific products, services, and sales processes.
What happens when I reach the 1000 message limit on Free plan?
When 1,000 messages have been sent to your chatbot, it will stop answering. You will be notified in advance so you can upgrade your plan to continue serving customers.
Do I need a credit card to start using Tail.ai?
No! You can create your first chatbot and deploy it for free without registering a payment method. You will only be required to do so to pay bills related to your subscribed plan.
Which industries can use Tail.ai?
Tail.ai is adapted to all sectors of activity and to a large number of use cases, making it suitable for businesses across any industry looking to implement conversational commerce.
How do I subscribe to a paid plan?
This action is not automated yet. You need to contact Tail.ai in the contact section and they will accompany you to enjoy their paid services.
What does 1,000 messages correspond to in usage?
This is 1,000 messages written by your users. Messages sent by your chatbots are not taken into account, and test messages sent through the Tail.ai interface are not counted either.