Tennr
Streamline healthcare paperwork with AI-driven document automation.. [Contact for Pricing]
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What is Tennr?
Tennr is an agentic patient orchestration platform built for policy-grade decisioning and patient flow at scale in healthcare. It helps providers navigate patients through complex payer requirements, countless engagements, and every step in between by automatically classifying and routing patient data from any source—fax, portal, or internal order—into the right operational workflows.
Key features include automated document processing with its proprietary RaeLM™ AI model (trained on 3M+ documents with a 97% human auto-approval rate), eligibility and benefits verification, prior authorization submission and tracking, intelligent triage using clinical and operational context, workflow orchestration that adapts to organizational processes, agentic communications coordination for automated outreach to patients/payers/providers, and Autopilot control for high-confidence automated work with built-in quality control. The platform also provides a control tower for real-time visibility into operational bottlenecks.
Tennr is designed for healthcare providers of all sizes, including national networks, health systems, and independent practices. It serves revenue cycle managers, intake teams, operations leaders, and anyone managing patient referrals and pre-visit processes. The platform is particularly valuable for practices dealing with high fax volumes, referral delays, claim denials, and complex payer criteria.
The platform reduces first-pass denials by up to 98%, processes over 10 million documents per month, eliminates manual data entry through EHR integration, handles messy handwriting and checkboxes that traditional AI struggles with, and enables same-day patient intake instead of 3-week backlogs.
Tennr pricing
Pricing model: Freemium
Tennr uses custom pricing tailored to each organization. There is no free plan available and no free trial offered. Pricing is determined based on organizational needs, patient volume, and specific workflow requirements. Organizations must contact Tennr sales for a quote. The platform is designed for healthcare institutions with substantial patient processing units, from national networks to independent providers.
Tennr pros
- Reduces first-pass billing denials by up to 98%
- Processes over 10 million documents per month at scale
- 97% human auto-approval rate with RaeLM™ AI model
- Handles fax, email, and portal inputs in universal inbox
- Automates eligibility and benefits verification over phone
- Submits and tracks prior authorizations across benefit types
- Integrates seamlessly with existing EHR systems
- No manual data entry required
- Reads checkboxes and messy handwriting accurately
- Real-time control tower visibility into bottlenecks
- Automated outreach eliminates endless phone tag
- Intelligent triage surfaces urgent cases first
- Adapts to different operational processes and staffing models
- Autopilot mode reduces manual effort while maintaining quality control
- Trained on largest dataset of service-to-payer criteria mappings
- Converts 3-week backlogs to same-day patient intake
- Requests missing documentation automatically from right parties
Tennr cons
- Custom pricing only - no transparent publicly listed pricing
- No free trial available
- No free plan offered
- Enterprise-focused may not suit very small practices
- Requires integration setup with existing systems
- AI model requires human reviewers initially before full autopilot
- Limited to healthcare industry use cases
- May require training for team adoption
Frequently asked questions about Tennr
What is Tennr?
Tennr is an agentic patient orchestration platform built for policy-grade decisioning and patient flow at scale. It helps healthcare providers navigate patients through complex payer requirements, countless engagements, and every step in between by automatically processing and routing patient data from faxes, portals, and internal orders into appropriate operational workflows.
How does Tennr's AI work?
Tennr uses RaeLM™, a proprietary document reasoning model (7B parameters) trained on over 3 million medical documents. It reads, reasons, and responds to paperwork with a 97% human auto-approved rate. The model handles unstructured medical records, checkboxes, and messy handwriting that traditional AI solutions struggle with.
What documents can Tennr process?
Tennr processes patient referral documents from any source including fax, email, and provider portals. It handles 20+ page PDFs with handwritten notes in thousands of different formats, automatically classifying, extracting data, and routing to the right workflows without manual intervention.
Does Tennr integrate with EHR systems?
Yes, Tennr integrates with existing EHR systems. Wherever charts and orders need to reflect changes, they are automatically updated, eliminating the need for manual data entry and ensuring patient information flows seamlessly between systems.
How does Tennr handle prior authorizations?
Tennr submits and tracks prior authorizations across all benefit types through integrated payer interactions. It uses service-to-criteria mapping to determine what documentation supports coverage, identifies what is missing, and automates submissions without hours of manual work obtaining successful authorizations.
What is Tennr Autopilot?
Tennr Autopilot completes high-confidence work automatically while maintaining built-in quality control. Teams can reduce manual effort, increase throughput, and stay in control of accuracy. Initially, humans serve as reviewers, and touch-time decreases as confidence grows.
How does Tennr reduce claim denials?
Tennr slashes first-pass denials by turning a library of payer criteria into automatic operational decisions. It assembles proof, prioritizes care plans, verifies active coverage before scheduling, and ensures documentation is ready for payment, reducing billing errors by up to 98%.
Can Tennr handle high fax volumes?
Yes, Tennr is designed for high-volume processing. One customer reported hitting 260 faxes in one day and managing it effectively. The platform processes over 10 million documents per month and can handle volume without manual intervention.
What is the Tennr Workspace?
Tennr Workspace equips healthcare intake teams with a consolidated platform to effectively oversee document processing workflows at automated scale. It is tailored for healthcare institutions with substantial patient processing units, helping eliminate referral delays and expand provider networks.
How does Tennr communicate with patients and payers?
Tennr uses agentic communications to automate outreach and follow-up across patients, payers, and providers. It collects missing information, shares updates, and keeps work moving without endless phone tag. The platform can also check eligibility and investigate benefits over the phone automatically.