Todook
Todook is an AI chatbot builder and conversational AI marketing tool designed specifically for WhatsApp, Facebook Messenger, and Google Con...
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What is Todook?
Todook is an AI-powered conversational platform that helps businesses automate customer support, lead capture, sales, and engagement across multiple digital channels. It is positioned as a 24/7 virtual assistant that can answer questions, move conversations forward, and help businesses respond faster without needing to handle every interaction manually.
The website emphasizes multichannel management, including support for 10+ digital channels such as WhatsApp, Instagram, Facebook, and Messenger. It also highlights a single inbox, workflow automation, broadcast messaging, comment replies on social media, and integrations with existing tools and CRMs.
Todook appears especially focused on businesses that want to convert chats into sales. Its site mentions features like personalized broadcasts, bot-to-human handoff, pre-defined templates, tag management, automatic comment responder, and support for sending different message formats such as PDFs, audio, video, text, and surveys.
The platform is aimed at small businesses, growing teams, and enterprises that need to manage customer conversations at scale. It also markets itself toward eCommerce use cases, with support for channels and workflows that can help with shopping assistance, order-related communication, and ongoing customer engagement.
Todook pricing
Pricing model: Paid
Todook’s pricing page lists three paid plans: Standard at $129 USD per month or $1,290 USD per year, Premium at $199 USD per month or $1,990 USD per year, and Enterprise at $399 USD per month or $3,990 USD per year. The site says no credit card is required to get started, but the pricing table shown is for paid plans rather than a free tier. Standard includes 2 channels, 2 workflow setup supports, 1 training hour, up to 1 monthly support hour, unlimited contacts, API integrations, and up to 100 users. Premium includes 4 channels, 4 workflow setup supports, 2 training hours, up to 5 monthly support hours, unlimited contacts, API integrations, and up to 100 users. Enterprise includes 10 channels, 10 workflow setup supports, 4 training hours, up to 10 monthly support hours, unlimited contacts, API integrations, and up to 100 users. The page also highlights unlimited workflows, broadcast offers, 40+ language support, bot-to-human takeover, single inbox, templates, tag manager, automatic comment responder, and support for PDF/audio/video/text/survey messages.
Todook pros
- 24/7 automated customer support
- Supports 10+ digital channels
- Single inbox for multi-channel chats
- WhatsApp, Instagram, Facebook, and Messenger support
- No credit card required to get started
- Workflow-based automation
- Personalized broadcast messaging
- Automatic social comment replies
- Bot-to-human takeover
- Unlimited contacts on paid plans
- Pre-defined templates included
- Tag manager for alerts
- Can send PDF, audio, video, text, and survey messages
- CRM and tool integrations
- Designed for beginner-friendly setup
- Supports 40+ languages
- Useful for eCommerce automation
- Supports multi-location businesses
- Includes setup support and training hours
- Offers annual billing savings
Todook cons
- No fully free paid-use plan listed
- Entry pricing may be high for very small teams
- Standard plan supports only 2 channels
- Setup time can take 7 to 20 days
- Training hours are limited by plan
- Monthly support hours are capped
- API integration support is limited on lower plans
- Users are capped at 100 per plan
- Some features appear tied to higher tiers
- Pricing page is structured for sales contact rather than instant self-serve checkout
Frequently asked questions about Todook
What is Todook used for?
Todook is used to automate customer conversations, support, and sales across multiple digital channels. The website describes it as a 24/7 virtual assistant that can answer customer questions, manage interactions, send broadcasts, and help convert leads into customers.
Which channels does Todook support?
Todook supports 10+ digital channels, including Facebook, Instagram, WhatsApp, and Messenger. Its pricing tiers define how many channels are available per plan, ranging from 2 in Standard to 10 in Enterprise.
Does Todook have a free plan?
The website says no credit card is required to get started, but the pricing page itself lists only paid plans: Standard, Premium, and Enterprise. Based on the pricing page shown, there is no clearly described free tier with included features.
How much does Todook cost?
Todook’s paid plans start at $129 USD per month for Standard, $199 USD per month for Premium, and $399 USD per month for Enterprise. Annual billing is also listed, with discounted yearly totals for each plan.
What automation features does Todook offer?
Todook offers workflow automation, personalized broadcasts, automated social comment replies, tag-based alerts, and bot-to-human takeover. The site also says users can set triggers for automatic responses and create campaigns inside the platform.
Can Todook integrate with other tools?
Yes. Todook says it integrates with a wide range of tools and CRMs so businesses can connect existing systems to their customer conversations. The pricing table also indicates API integrations are included across the listed plans.
Is Todook suitable for eCommerce?
Yes. The website specifically highlights eCommerce use cases and mentions features such as product-related automation, customer support, and support for sending rich message formats like PDFs, audio, video, text, and surveys. It also presents itself as useful for driving sales directly through chat.
Does Todook support multiple languages?
Yes. The pricing page lists 40+ language support, which suggests Todook can handle multilingual customer conversations across its channels.
What kind of support comes with Todook?
Todook includes training hours and monthly support hours that vary by plan. Standard includes up to 1 hour of monthly support, Premium includes up to 5 hours, and Enterprise includes up to 10 hours.
How long does setup take?
The pricing page gives estimated setup times for each plan: 7 to 10 days for Standard, 10 to 15 days for Premium, and 15 to 20 days for Enterprise. The setup also includes workflow support that scales with the plan tier.