TrueGradient
AI-native Planning OS for demand forecasting, inventory, and pricing optimization for brands and retailers.
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What is TrueGradient?
TrueGradient is an AI-native planning OS for consumer brands, Shopify sellers, CPG companies, and retailers that want to replace spreadsheets and fragmented planning tools. It focuses on end-to-end supply chain planning across demand, inventory, replenishment, pricing, promotions, assortment, personalization, and capacity.
The platform uses Deep Learning, AutoML, reinforcement learning, and game theory to help teams forecast demand, plan supply, and optimize pricing and promotions. It also includes a Planner Co-Pilot, which acts as an autonomous end-to-end planning agent for decision support.
TrueGradient is designed as a no-code, self-serve product, so teams can describe a goal, get a customized template, and start working with their data without long setup cycles. The company says it integrates quickly with existing ERPs, databases, marketplaces, and other tools already in use.
It is aimed at businesses that need faster, more explainable planning decisions and want to reduce stock-outs, excess inventory, lost sales, and margin leakage. The site emphasizes use by modern brands and retailers that have complex SKU-level planning needs and want collaboration-ready workflows with clearer scenario analysis.
TrueGradient pricing
Pricing model: Free
TrueGradient offers a Starter plan that is free forever at $0 per month, with no credit card required, 50 free credits every month, access to core AI-native planning workflows, basic insights, summaries, recommendations, limited scenario exploration, community support, and the option to purchase additional credits. Starter Pro is $999 per month and is positioned for teams; it includes everything in Starter plus a significantly higher monthly credit allocation, advanced AI planning capabilities, deeper scenario comparisons and decision views, support for more datasets and planning entities, faster execution and priority processing, collaboration-ready workflows, and priority email support. Scale starts at $2,999 per month for growing teams with complex planning needs, with pricing depending on usage; it adds custom credit allocations, advanced multi-workflow planning, greater control over AI outputs and planning cycles, higher data limits, more frequent runs, team-based roles and permissions, and dedicated customer success support. Enterprise uses custom pricing with annual contracts only and adds a fully customized deployment model, enterprise-grade security and governance, advanced integrations with internal systems, custom workflows and approval layers, SLA-backed performance and uptime, dedicated account management and onboarding, and strategic planning partnership.
TrueGradient pros
- AI-native planning OS
- Replaces spreadsheets
- End-to-end planning coverage
- Demand forecasting included
- Inventory planning included
- Replenishment planning included
- Price optimization included
- Promotion optimization included
- Markdown optimization included
- Assortment optimization included
- Planner Co-Pilot available
- No-code self-serve experience
- Quick setup with templates
- Integrates with existing systems
- Explainable decision outputs
TrueGradient cons
- Focused on consumer brands and retailers
- Best fit for supply-chain-heavy teams
- Requires business data to be useful
- Advanced features may need higher plans
- Free tier has limited scenario exploration
- Monthly credits restrict usage on Starter
- Enterprise features need sales contact
- Annual billing on some plans
- Not a general-purpose analytics tool
Frequently asked questions about TrueGradient
What does TrueGradient do?
TrueGradient is an AI-powered planning platform that helps businesses forecast demand, plan inventory, optimize replenishment, and make pricing and promotion decisions. It is designed to replace spreadsheet-based workflows with AI-driven planning and scenario analysis.
Who is TrueGradient built for?
The platform is built for consumer brands, Shopify sellers, CPG companies, and retailers that deal with demand volatility, SKU-level planning, inventory complexity, and pricing decisions. The site positions it as especially useful for teams that need more accurate and faster planning across supply chain and marketing.
What planning areas are covered?
TrueGradient covers demand forecasting, inventory planning, replenishment and supply planning, price optimization, promotion optimization, markdown optimization, assortment optimization, personalization, capacity planning, and broader IBP workflows. The site also lists demand planning, allocation, production planning, planogram optimization, S&OP, and MFP as solutions.
How does the product work?
The site says users start by describing their goal, and the system customizes the right template for the business need. It then uses the user's data to generate recommendations, scenario comparisons, and planning outputs through a self-serve workflow.
Does TrueGradient require coding?
No. TrueGradient is presented as a no-code, self-serve AI product, and the company says its AutoML approach is designed to simplify configuration and reduce implementation time.
Can it integrate with existing systems?
Yes. The website says it can integrate quickly with existing ERPs, databases, marketplaces, and other tools already in use. It also says teams can start with existing data and run the system in parallel with current processes.
What is included in the free plan?
The Starter plan is free forever and includes 50 free credits every month, access to core AI-native planning workflows, basic insights, summaries, and recommendations, limited scenario exploration, and community support. It also allows users to buy additional credits anytime and does not require a credit card.
What is different about Starter Pro?
Starter Pro is the paid team plan at $999 per month. It includes everything in Starter plus a higher monthly credit allocation, advanced AI planning capabilities, deeper scenario comparisons and decision views, support for more datasets and planning entities, faster execution and priority processing, collaboration-ready workflows, and priority email support.
What does Enterprise include?
Enterprise uses custom pricing and annual contracts only. It includes everything in Scale plus a fully customized deployment model, enterprise-grade security and governance, advanced integrations with internal systems, custom workflows and approval layers, SLA-backed performance and uptime, dedicated account management and onboarding, and strategic planning partnership.
Is TrueGradient secure?
Yes. The website says TrueGradient is SOC 2 Type II compliant and describes protections such as encryption in transit, role-based access, least-privilege defaults, auditable permissions, and secure cloud infrastructure that is monitored continuously.