UKG
Streamline HR, payroll, and workforce management with AI-driven insights.. [Contact for Pricing]
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What is UKG?
UKG is a comprehensive AI-powered HCM (Human Capital Management) and workforce management platform that unifies HR, payroll, and workforce management solutions for organizations of all sizes. The platform uses Bryte AI, powered by the world's largest collection of HR and workforce insights, to streamline complex processes, automate manual tasks, and deliver people-first insights that help leaders make smarter decisions.
The platform offers two main product suites: UKG Pro for enterprises with 1,000+ employees, and UKG Ready for small to mid-sized businesses. UKG Pro provides end-to-end HCM including HR service delivery, talent management, time & attendance, scheduling, strategic workforce planning, global payroll across 160+ countries, and advanced analytics. UKG Ready brings together HR, benefits, payroll, talent, time, and scheduling in one connected solution with automated workflows and real-time data access.
UKG is designed for HR leaders, payroll & finance leaders, operations leaders, and SMB leaders across industries including healthcare, retail, manufacturing, hospitality, public sector, logistics, financial services, and field services. The platform supports frontline workers with mobile-first technology, self-service tools, earned wage access through UKG Wallet, and specialized solutions like UKG InTouch DX timeclock, UKG Rapid Hire for high-volume hiring, and UKG Beacon for rewards and recognition.
The platform serves global organizations across 160+ countries, pays employees in 120+ currencies, and is recognized as a Leader in the 2025 Gartner Magic Quadrant for Cloud HCM Suites. With over 200,000 customers worldwide, UKG helps reduce complexity, control costs, stay compliant with automated compliance tools, and build workplaces where people feel valued and engaged.
UKG pricing
Pricing model: Freemium
UKG does not publish public pricing on their website. Pricing is customized based on organization size, selected modules, and specific business needs. Interested organizations must contact UKG sales by completing a form or calling +1 800 225-1561 to receive a quote. The platform offers UKG Pro for enterprises (1,000+ employees) and UKG Ready for small to mid-sized businesses. All plans include access to Bryte AI, core HR and payroll functionality, and mobile self-service. Additional specialized products like UKG One View for global payroll, UKG InTouch DX timeclock, UKG Rapid Hire, and UKG Shiftboard may be purchased separately or as add-ons.
UKG pros
- AI-powered insights from the world's largest HR and workforce data collection
- Unified platform combining HR, payroll, and workforce management in one system
- Bryte AI delivers people-first guidance and personalized support
- Global payroll supporting 160+ countries and 120+ currencies
- Mobile-first design with employee self-service anytime, anywhere
- Automated compliance tools that update automatically with changing regulations
- Advanced scheduling with rules-based automation for complex compliance needs
- UKG Rapid Hire automates up to 90% of repetitive hiring tasks
- Comprehensive talent management from recruiting to learning and development
- Real-time analytics and customizable reports with AI insights
- UKG Wallet provides earned wage access for financial wellness
- UKG Beacon rewards and recognition software builds employee engagement
- Great Place To Work Hub transforms HR data into trust-building opportunities
- Secure modern platform with enterprise-grade security
- Flexible integrations with third-party tools like Indeed, NetSuite, QuickBooks
- High-volume hiring capability to hire frontline talent in days not weeks
- Fatigue analysis and burnout prevention through proactive analytics
UKG cons
- Pricing not publicly disclosed - requires sales contact for quote
- May be overly complex for very small businesses under 50 employees
- Implementation requires professional guidance and expert support
- Learning curve for advanced features like strategic workforce planning
- Some specialized modules require additional add-on purchases
- Global payroll complexity may require dedicated administrative resources
- Customization options may require technical expertise to configure
- Third-party integrations may need additional setup time
Frequently asked questions about UKG
What is UKG and what does it do?
UKG provides HR, pay, and workforce management solutions that help organizations support their people and simplify how work gets done. The platform brings clarity to complex processes and helps teams operate with consistency, accuracy, and care. It unifies HR, payroll, and workforce management in one AI-powered platform with the largest collection of HR and workforce insights in the world.
What is Bryte AI and how does it work?
Bryte AI is UKG's people-first AI powered by decades of workforce data. It goes beyond automation to streamline processes, reduce administrative burdens, and create meaningful experiences. Bryte AI delivers timely guidance and personalized support to empower managers and employees to make smarter decisions fast, helping stay efficient and compliant while building a workplace where people feel supported.
What's the difference between UKG Pro and UKG Ready?
UKG Pro is designed for enterprises with 1,000+ employees and offers comprehensive HCM including advanced workforce planning, global payroll across 160+ countries, and enterprise-grade features. UKG Ready is for small to mid-sized businesses and brings HR, benefits, payroll, talent, time, and scheduling together in one simpler solution with automated workflows and real-time data access.
Which industries does UKG support?
UKG serves retail, manufacturing, healthcare, public sector, hospitality and food service, logistics and distribution, financial services, and field and contract services. The platform has specialized solutions for healthcare clinical scheduling, public safety staffing with TeleStaff Cloud, and casino resort workforce management with Virtual Roster Cloud.
How does UKG handle global payroll?
UKG One View transforms global payroll experience by simplifying and optimizing multi-country payroll management. It manages complexity and achieves accurate, compliant payroll across 160+ countries, paying employees in 120+ currencies. The solution helps organizations manage global workforce complexity while maintaining compliance.
Does UKG offer employee self-service?
Yes, UKG provides mobile-first HR technology with employee self-service access anytime, anywhere. Features include UKG Pro People Assist for HR support, UKG InTouch DX timeclock for simplified time tracking, schedule viewing and open shift selection through self-service tools, and UKG Talk for communication and collaboration giving people a voice.
How does UKG help with compliance?
UKG includes automated compliance tools that help meet HR, payroll, and employment requirements. The Compliance Hub centralizes tools, resources, and checklists so organizations stay organized and confident. Automatic updates keep HR, pay, and time rules aligned with the latest requirements, reducing error, fines, and disruption risk.
What specialized products does UKG offer?
UKG offers UKG One View for global payroll, UKG InTouch DX timeclock, UKG TeleStaff Cloud for public safety scheduling, UKG Virtual Roster Cloud for casino resorts, UKG Wallet for earned wage access, EZCall for physician scheduling, UKG Clinical Scheduling Extensions, UKG Talk collaboration platform, UKG Beacon rewards and recognition, UKG Rapid Hire for high-volume hiring, and UKG Shiftboard for compliance-heavy scheduling.
How does UKG support frontline workers?
UKG is recognized as a Leader in the 2025 Gartner Magic Quadrant for Trusted Support for Frontline Workers. The platform provides mobile-first technology, self-service tools accessible from any device, simplified timeclocks with UKG InTouch DX, earned wage access through UKG Wallet, mobile schedule viewing and shift swapping, and frontline-specific hiring with UKG Rapid Hire.
How do I get pricing and contact UKG?
To get pricing, complete the form on UKG's website or call +1 800 225-1561. UKG's sales team will listen to your needs, answer questions, and show how their HCM solutions can streamline complexity and align people strategy with business outcomes. The team provides expert guidance and support tailored to your organization's specific requirements.