YourDoctor
YourDoctor AI is a generative artificial intelligence assistant designed to provide health advice. It operates by first asking users to describe their current s...
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What is YourDoctor?
Doctor.yourmed.app (Yourdoctor) is a comprehensive telemedicine platform designed to connect patients with healthcare professionals remotely. The tool provides convenient access to medical consultations, manages prescriptions, and offers health-related services through a user-friendly interface. It serves as the digital portal for the YourMed holding, one of the largest networks of multidisciplinary medical centers for adults and children in Moscow and the Moscow region, with over 300 doctors including candidates and doctors of medical sciences.
Key features include 24-hour online appointment booking with doctors and for diagnostics without calling the contact center, electronic medical records with recommendations and prescriptions always at hand, access to examination and analysis results, detailed visit history with attending physicians' names and specializations, online payment for clinic services, the ability to choose a clinic near you, and the option to leave reviews about doctors. The platform also provides information about hot and personal offers from clinics.
The platform is designed for patients in Moscow and Moscow region seeking convenient access to quality medical care, including adults and children. It is particularly useful for individuals who value security in their healthcare data, those who want to avoid waiting rooms, parents managing children's health, and people seeking multidisciplinary medical services from a network with 12 years of experience in providing quality medical care.
YourDoctor pricing
Pricing model: Free
The service operates on a subscription model with different tiers based on the frequency of consultations and additional services. Specific pricing tiers are not publicly disclosed on the website, but pricing is described as competitive within the telemedicine market. Users must subscribe to access the platform's features including online appointments, electronic medical records, and telemedicine consultations. No free tier is mentioned - all access requires a subscription.
YourDoctor pros
- 24-hour online appointment booking without calling contact center
- Electronic medical history always accessible with recommendations and prescriptions
- Access to examination and analysis results online
- Detailed visit history with doctor names and specializations
- Online payment for all clinic services
- Ability to choose nearest clinic from the network
- Leave reviews about doctors after appointments
- Open visits for appointments without contacting reception
- Network of 300+ doctors including medical science candidates
- 12 years of experience in quality medical care
- Serves both adults and children
- Clinics throughout Moscow and Moscow region
- End-to-end encryption for video calls
- HIPAA-compliant data storage claimed
- Intuitive and user-friendly interface for all ages
- Minimal lag during video consultations
- 24/7 customer support available via WhatsApp
- Secure backend handling data efficiently
- Access to personal and hot offers from clinics
YourDoctor cons
- Initial setup process slightly complex due to detailed information required
- Occasional delays in prescription delivery to pharmacies
- Users should independently verify HIPAA compliance claims
- Subscription costs may not be cost-effective for occasional users
- Service primarily serves Moscow and Moscow region only
- Limited to Russian-speaking users
- No free tier available - subscription model only
- Setup requires inputting detailed personal and medical information
Frequently asked questions about YourDoctor
What is Yourdoctor (Doctor.yourmed.app)?
Yourdoctor is a comprehensive telemedicine platform that connects patients with healthcare professionals remotely. It serves as the digital portal for the YourMed holding, one of the largest networks of multidisciplinary medical centers for adults and children in Moscow and the Moscow region, offering online appointments, electronic medical records, and telemedicine consultations.
How do I book an appointment with a doctor?
You can book appointments 24/7 online through the platform without calling the contact center. The interface allows you to open a visit for an appointment without contacting reception, choose your preferred clinic from the network, and select available time slots directly.
Is my medical data secure on this platform?
The platform takes user privacy seriously with end-to-end encryption for video calls and secure storage of medical records. It claims compliance with HIPAA and other relevant health data protection regulations, though users are advised to verify these claims independently.
What doctors are available through YourMed?
The network includes more than 300 doctors, including candidates and doctors of medical sciences, and Honored Doctors of Russia. The clinics are multidisciplinary, serving both adults and children with various medical specializations throughout Moscow and Moscow region.
Can I access my medical records online?
Yes, electronic medical history with recommendations and doctor's prescriptions is always at hand through the platform. You also have access to examination and analysis results, plus detailed history of your visits including attending physicians' names, specializations, and exact visit dates.
How much does the subscription cost?
The service operates on a subscription model with different tiers based on consultation frequency and additional services. Specific pricing is not publicly disclosed, but it is described as competitive within the telemedicine market. Users should consider cost-effectiveness based on their individual healthcare needs.
What if I have questions about my prescription?
You can access your doctor's prescriptions through your electronic medical records. However, some users have reported occasional delays in prescription delivery to pharmacies. For support, you can contact the 24/7 WhatsApp support line.
Is there customer support available?
Yes, support is available 24/7 via WhatsApp at +7 499 600 1400. You can reach out with any questions about using the platform, booking appointments, or accessing your medical records.
Can I leave feedback about my doctor?
Yes, the platform allows you to leave reviews about doctors after your appointments. This helps other patients make informed choices and contributes to the quality of care within the network.
Where are YourMed clinics located?
YourMed clinics are located throughout Moscow and the Moscow region. The platform allows you to choose a clinic near you, with the network being one of the largest multidisciplinary medical center networks in this area, serving both adults and children.