Coxpost
CoxPost is an AI-powered tool that combines social media management and marketing automation features. It offers a range of functionalities...
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What is Coxpost?
CoxPost is an AI‑powered all‑in‑one marketing platform that combines social‑media chatbots, comment automation, post scheduling, email and SMS marketing, and integrated eCommerce for businesses and agencies. It lets you build OpenAI‑powered chatbots and CommentBots for Facebook and Instagram using a drag‑and‑drop builder, automate replies to comments and messages, and run 24/7 customer support across multiple social channels. The tool also supports scheduling posts for Facebook, Instagram, LinkedIn, Google Business, YouTube, and WordPress, including formats like reels, shorts, carousels, and native articles.
Beyond automation and support, CoxPost enables lead generation and sales directly inside chats by collecting phone numbers and contact information, segmenting lists, and syncing with WooCommerce or creating an in‑chat store on Facebook Messenger or Instagram. The platform includes an email and SMS marketing suite with a drag‑and‑drop email builder and rich editor, making it suitable for SMBs, e‑commerce brands, local businesses, and agencies that want a single hub for social management, chat interactions, and omnichannel campaigns.
CoxPost positions itself as the first complete marketing software built on official APIs, allowing management of multiple locations and multi‑account setups while emphasizing automation and lead‑to‑sale workflows without requiring coding. This makes it especially attractive for marketers who want to centralize social posting, bot‑driven conversations, comment moderation, and basic email/SMS campaigns into one interface rather than juggling several standalone tools.
Coxpost pricing
Pricing model: Freemium
CoxPost offers a free tier plus paid plans with a 30‑day free trial on paid options, allowing users to test the full suite before committing. Paid plans can be billed monthly or annually, with an annual billing option that provides a 20% discount compared to the equivalent monthly rate. The platform accepts PayPal and major credit/charge cards, and payments are processed securely via Paddle or PayPro Global depending on location. VAT is added automatically where applicable, and users can enter a VAT ID at checkout to avoid sales tax if eligible. Charities and non‑profit organizations can receive a 50% discount upon submitting supporting documentation such as a 501(c)(3) or equivalent. Pricing scales based on social accounts, with the tenth social account free for every nine, so managing 20 accounts, for example, means you are only charged for 18. Users can change between monthly and annual billing at any time in Settings → Billing, and recurring payment failures trigger automatic downgrade to the free version after three retries.
Coxpost pros
- AI‑powered Facebook and Instagram chatbots with drag‑and‑drop builder
- OpenAI‑based CommentBots that auto‑respond to comments under posts
- 24/7 automated customer support across Facebook, Instagram, and other channels
- Post scheduling for Facebook pages, groups, locations, and Instagram business accounts
- Scheduling support for LinkedIn profiles and pages, Google Business, YouTube, and WordPress
- Ability to publish Instagram reels, YouTube shorts, Facebook carousels, and WordPress articles
- Semi‑automatic support for Instagram Stories via push notifications and reminders
- Built‑in eCommerce inside Messenger and Instagram chats including product catalogs
- Sync with existing WooCommerce store for direct sales from chat
- Collect phone numbers and contact details directly inside messenger conversations
- Export external contact lists and segment them for targeted campaigns
- Drag‑and‑drop email builder plus rich email editor for marketing campaigns
- SMS marketing integration alongside email and chat campaigns
- Management of multiple social accounts and business locations in one dashboard
- Official‑API‑based integration that avoids third‑party bridge limitations
Coxpost cons
- Limited full automation for Instagram Stories due to API restrictions
- No native support for some emerging or niche social platforms outside the listed services
- Complexity of combining chatbots, scheduling, email, and SMS may overwhelm beginners
- Reliance on third‑party payment processors like Paddle or PayPro Global
- Annual discount only applies prospectively and may not help long‑term subscribers
- Limited support hours on weekends and outside Monday–Friday core times
- Refunds require manual contact and are not instant or fully automated
- Free‑account tier may constrain automation depth for high‑volume businesses
Frequently asked questions about Coxpost
What platforms does CoxPost integrate with?
CoxPost integrates with Facebook pages, locations, and groups; Instagram business accounts; LinkedIn profiles and pages; Google Business profiles; YouTube channels; and WordPress sites. It supports publishing and scheduling posts across these platforms and syncing backend data such as product catalogs from WooCommerce for in‑chat sales.
Does CoxPost support comment automation and chatbots?
Yes, CoxPost includes AI‑powered chatbots and CommentBots for Facebook and Instagram that can automatically reply to comments and messages using a drag‑and‑drop builder, enabling 24/7 customer support and lead‑generation flows without coding.
Can I sell products directly inside Messenger or Instagram chats?
Yes, CoxPost allows you to create an online store inside Facebook Messenger or Instagram chats, including product catalogs and checkout, and it can also sync with an existing WooCommerce store so customers can purchase directly from chat conversations.
Does CoxPost offer email and SMS marketing?
Yes, CoxPost includes email marketing with a drag‑and‑drop email builder and rich editor, plus SMS marketing capabilities, so you can run campaigns across email, SMS, and social channels from the same dashboard.
How does CoxPost handle multi‑account management?
CoxPost lets you manage multiple social media accounts and business locations in one dashboard, with an account‑pricing model that gives you one free account for every nine paid ones, making it suitable for agencies and multi‑location brands.
Is there a free plan or trial?
Yes, CoxPost offers a free tier plus a 30‑day free trial on paid plans, during which you can use the full feature set before deciding whether to upgrade to a paid subscription.
Can I change between monthly and annual billing?
Yes, you can switch between monthly and annual billing at any time in the Settings → Billing section, and the system recalculates your charges so you are never overbilled or undercharged during the change.
What payment methods does CoxPost accept?
CoxPost accepts PayPal and major credit or charge cards, with payments processed securely through Paddle or PayPro Global depending on your region and local payment regulations.
Does CoxPost offer discounts for non‑profits or charities?
Yes, charities and non‑profit organizations can receive a 50% discount after sending supporting documentation such as a 501(c)(3) or equivalent non‑profit certification to the CoxPost team.
What happens if my payment fails or I cancel my subscription?
If your recurring payment fails three times in a row, CoxPost will automatically downgrade you to the free version. You can cancel your subscription at any time in Settings → Billing and continue using the paid plan until the end of your current billing or trial period.