Fireflies
Fireflies.ai is an AI-powered conversation intelligence and notetaking tool that helps teams record, transcribe, search and analyze voice c...
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What is Fireflies?
Fireflies.ai is an AI-powered notetaker that automatically records, transcribes, summarizes, and analyzes meetings across platforms like Zoom, Google Meet, Microsoft Teams, and more. It joins meetings as a bot or via Chrome extension, mobile app, or desktop app, providing real-time transcription, speaker identification, and searchable archives. Users can upload audio/video files for processing, access conversation intelligence like talk-time analytics, sentiment analysis, and key topic tracking.
Key features include comprehensive AI summaries with action items and tasks, AskFred AI assistant for querying past meetings, 200+ AI Skills for extracting insights like follow-up emails or candidate scoring, and global search across all conversations. It offers collaboration tools such as channels, soundbites, comments, bookmarks, and team workspaces, plus integrations with CRMs, project management tools, Slack, and API access for custom workflows.
Fireflies is designed for professionals, small teams, growing businesses, and enterprises seeking to enhance productivity, ensure no details are missed, and drive actionable insights from meetings. It supports 100+ languages with 95% accuracy, enterprise-grade security like SOC 2, GDPR, HIPAA, and private storage options.
Additional capabilities encompass live assist for real-time suggestions during meetings, voice agents, personal assistants, multi-language mode, and video recording on higher plans, making it a versatile tool for sales, recruiting, customer success, and executive teams.
Fireflies pricing
Pricing model: Freemium
Free tier: $0 forever, unlimited transcription (limited AI summaries), 800 mins storage/seat, supports Zoom/GMeet/Teams, real-time notes, AskFred limited, mobile/Chrome apps, API access. Pro: $10/seat/month (annual) or $18 monthly, unlimited summaries/storage up to 8k mins, downloads, AI Skills, 20 AI credits, action items. Business: $19/seat/month (annual) or $29 monthly (most popular), unlimited storage, video recording, team analytics, 30 AI credits. Enterprise: $39/seat/month (annual), adds rules engine, SSO, SCIM, HIPAA, private storage, 50 AI credits, dedicated manager.
Fireflies pros
- 95% transcription accuracy
- Supports 100+ languages
- Auto speaker recognition
- Real-time live transcriptions
- AI summaries with action items
- AskFred AI query assistant
- Global meeting search
- Chrome extension recording
- Mobile app for in-person talks
- Upload audio/video files
- Talk-time analytics
- Sentiment analysis
- 200+ AI Skills integration
- Conversation intelligence
- 200+ app integrations
- Enterprise HIPAA compliance
- SOC 2 Type II certified
- Unlimited storage on paid plans
Fireflies cons
- Free plan limits AI summaries
- 800 mins storage on free tier
- 2-hour recording limit free
- No video recording on free/Pro
- Rate limits on AI credits
- Bot must be invited to meetings
- 3 public channels limit on Pro
- No SSO on lower plans
- No SCIM without Enterprise
- Paid plans required for downloads
Frequently asked questions about Fireflies
What platforms does Fireflies support?
Fireflies integrates with Zoom, Google Meet, Microsoft Teams, and 10+ more web conferencing apps, plus dialers like Aircall and RingCentral, Chrome extension for browser recording, mobile app for in-person, and desktop app.
How accurate is the transcription?
Fireflies offers 95% accurate transcription as the industry leader, with speaker recognition, auto-language detection across 100+ languages including English, Spanish, French, and real-time live transcriptions.
What is AskFred?
AskFred is the AI assistant that reviews meetings and answers any question you have about past conversations, supports meeting search down to specific sentences and timestamps, and provides Live Assist for real-time suggestions.
Can I upload files to transcribe?
Yes, upload audio and video files like MP3, MP4, WAV, M4A for transcription and AI summaries, with features like playback speeds (1x to 3x), editable transcripts, and time-stamped notes.
What security features are available?
Enterprise-grade security includes SOC 2 Type II, GDPR, HIPAA compliance with BAA, private storage, end-to-end 256-bit AES encryption, zero data retention for AI training, SSO, SCIM on Enterprise.
How does collaboration work?
Collaboration includes channels (unlimited private/public on higher plans), comments and bookmarks with time-stamps, soundbites clips, team workspaces, user groups, and sharing meetings via Feed, Tasks, Contacts.
What are AI Skills?
200+ AI Skills automate extracting key details, generating follow-up emails, scoring candidates, topic trackers, conversation intelligence, personal assistant, voice agents, and custom insights from meetings.
Is there a mobile app?
Yes, Fireflies mobile app for Android and iOS allows recording, transcribing, and summarizing in-person conversations anywhere, anytime, with full access to transcripts and summaries.
What integrations does it have?
Over 200 integrations with CRMs, project management like Asana/Trello, ATS, Slack, plus API and GraphQL access for custom workflows, unlimited on paid plans.
What is the storage and limits on Free plan?
Free plan offers unlimited transcription but limited AI summaries, 800 mins storage per seat, 2-hour recording limit, no downloads or video recording, suitable for individuals starting out.