IDfy
Secure, scalable AI-driven identity verification solutions.. [Contact for Pricing]
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What is IDfy?
IDfy is Asia's leading integrated identity verification and trust platform (TrustStack) that helps businesses eliminate fraud and establish trust through automated KYC (Know Your Customer), KYB (Know Your Business), background verification (BGV), risk assessment, and digital onboarding solutions. The platform enables frictionless onboarding of customers, employees, partners, and merchants while ensuring regulatory compliance with RBI, SEBI, and IRDAI standards.
Key features include 500+ risk signals across identity, integrity, intent, income, and influence; document verification with OCR for Aadhaar, PAN, Voter ID, Driver's License, and Passport; face match and liveness detection using AI; video KYC services; bank account verification; GST verification; and no-code drag-and-drop workflow customization. The platform offers plug-and-play API integration with sub-200ms response times, real-time dashboards for actionable insights, white-label capabilities, and enterprise-grade security with ISO 27001 and SOC 2 Type 2 certifications.
IDfy serves 500+ active clients across banks, payments/fintechs, investment & wealth platforms, consumer & commerce businesses, NBFCs, and insurance companies. The platform processes 70M+ monthly verifications, has prevented 15M+ frauds, and operates across 7 countries including India, Southeast Asia, and the Middle East. With 12+ years of experience and 2 million verifications per day, IDfy pioneers identity verification with machine intelligence combined with human-assisted managed services.
IDfy pricing
Pricing model: Freemium
IDfy follows a simple prepaid subscription model. When you subscribe to a plan, you get credits with a validity period. Credits are deducted at a task level as per agreed rates. A task is each granular API operation (e.g., PAN OCR, Pan Verification, Face compare, Face validation = 4 tasks for one onboarding). Only tasks marked as 'Completed' are charged; invalid requests (e.g., wrong document type) are not charged. Free trial is available. You can track credit usage and subscription details at plans.idfy.com. Pricing varies by verification type and volume; contact sales for custom enterprise pricing.
IDfy pros
- 500+ risk signals across identity, integrity, intent, income, and influence
- Sub-200ms response times with AI/ML-driven APIs
- 99.9% uptime with enterprise-grade reliability
- ISO 27001 and SOC 2 Type 2 certified security
- 70M+ monthly verifications at scale
- 15M+ frauds prevented with proprietary AI models
- No-code drag-and-drop workflow customization
- White-label experience customization without coding
- Plug-and-play API integration live in days, not months
- Compliant with RBI, SEBI, and IRDAI regulatory requirements
- Real-time dashboards with actionable risk insights
- Supports Aadhaar, PAN, GST, Voter ID, Driver's License, Passport verification
- Face match with 99% accuracy and AI liveness detection
- Video KYC for remote customer onboarding
- Waterfall method for high positive database query results
- ID and Profile Vaulting for secure data at rest
- 0-hack environment with banking-grade encryption
- Self-healing systems with no single point of failure
- Background verification for employment and education checks
- KYB verification with company registry access
IDfy cons
- No free tier available - only free trial with limited checks
- Prepaid subscription model requires credit purchase upfront
- No API available to check balance credits programmatically
- Background checks sometimes have longer turnaround times
- Verification packages lack customization flexibility
- API latency can spike under high load conditions
- Customer support responsiveness could be improved
- Excel report formatting functionality is limited
- Server uptime reported as 60-70% by some users instead of claimed 99%
- Integration complexity for existing systems
Frequently asked questions about IDfy
What is IDfy and what does it do?
IDfy is Asia's leading integrated identity platform offering products and solutions for KYC, KYB, Background Verifications, Risk Assessment, and Digital Onboarding. It eliminates fraud and establishes trust while delivering frictionless experience for customers, employees, and partners. The platform processes 70M+ monthly verifications with 500+ risk signals.
How are IDfy APIs priced?
IDfy follows a simple prepaid subscription model. When you subscribe to a plan, you get credits with a validity period. Credits are deducted at a task level as per agreed rates. Each API operation counts as a task, and only completed tasks are charged. Invalid requests are not charged.
What is a task in IDfy's pricing model?
A task is each granular API operation. Our API solutions are very granular in nature - you create tasks in series or parallel to accomplish an activity. For example, PAN OCR, Pan Verification, Face compare, and Face validation to complete an onboarding journey equals 4 tasks. Credits will be deducted for each task.
Do you charge for all API requests?
No, we only charge for tasks marked as 'Completed' by our system. For OCR, we mark a request as 'Completed' if the image provided appears valid based on basic validations. For example, if an image of PAN is uploaded for Aadhaar OCR, we mark the request as Invalid and it will not be charged.
How can I track my credit usage?
You can log on to plans.idfy.com to track your credit usage and other subscription details. Currently, IDfy does not have APIs to check balance credits programmatically.
Where are IDfy's servers located and is data secure?
IDfy's servers are located in India - Google Cloud Platform (GCP), Mumbai region. The company is ISO 27001 certified and follows SOC 2 Type 2 standards. Customer data is purged after task completion with configurable modes: 'Immediate' or 'After x minutes/hours'. ID and Profile Vaulting ensures security of profiles at rest.
Is user consent mandatory for document capture?
Yes, user consent should be taken before capturing ID cards. It is a mandatory step if you are using IDfy's APIs. For consent guidelines, refer to the consent section in the documentation.
What industries does IDfy serve?
IDfy's Unified TrustStack solves trust challenges across banks (accelerate onboarding, mitigate risk), payments/fintechs (convert fast, secure always), investment & wealth platforms (reduce drop-offs, increase ticket sizes), consumer & commerce (expand across sellers/drivers/vendors), NBFCs (detect risk early, underwrite with clarity), and insurance (underwrite with confidence, prevent fraud proactively).
What verification documents does IDfy support?
IDfy supports Aadhaar cards, PAN card, Voter ID, Driver's License, and Passport as the most common documents. The platform uses OCR to extract data from any document of choice and supports all Indonesian documents, onboarding using any document in any script with localized statutory database integration.
How can I contact IDfy support?
For support, you can drop an email to [email protected] for prompt support. The support team will get back with resolution. For BGV client support, contact [email protected] or call 1800 123 4339. IDfy offers Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, and 24/7 live rep support options.