Infobox
Infobox is an AI tool developed by Xureal that aims to simplify business data handling. With an intuitive interface, it allows users to man...
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What is Infobox?
Infobox.ai is an AI-powered platform developed by Xureal that allows users to create and train their own personalized AI assistants. The tool simplifies business data handling by bringing together information from web links, file uploads, and integrations with popular apps like Google Drive into a private database. Users have full control to add, edit, or delete information whenever they like, maintaining ownership and confidentiality of their proprietary data.
Key features include custom AI assistant creation with personalization options (name, widget color, logo, avatar), virtual customer support for common inquiries, convenient knowledge access for employees, collaborative information sharing, and seamless website embedding via a simple embed code. The platform offers end-to-end encryption when importing files and allows users to re-sync, deactivate, or remove their information at any time.
Infobox.ai is designed for businesses looking to enhance customer support and internal knowledge management, educational institutions wanting to provide quick access to resources for students and staff, content creators organizing vast amounts of information, and individuals seeking to create AI assistants for data management. The intuitive interface makes training AI assistants simple, taking less time than brewing a cup of coffee.
The tool is particularly valuable for B2B companies focusing employee efforts on customized support and larger projects, as well as B2C companies saving time on customer support. Early adopters can sign up for free for the first 90 days, with tiered pricing based on the number of questions the bot answers.
Infobox pricing
Pricing model: Free
Early adopters can sign up for FREE for the first 90 days. The platform offers tiered pricing based on the number of questions your bot answers, allowing businesses to scale up as needed. Specific pricing plan details are not publicly displayed on the website; users need to contact the sales team for custom-based pricing models. The free trial requires account creation with email/password or Google SSO.
Infobox pros
- Simple interface for training your own AI assistant
- Import content from web links, uploads, and Google Drive
- Full control to add, edit, or delete information anytime
- Private database ensures no proprietary information is shared
- Customizable AI assistant with name, logo, avatar, and widget color
- Virtual customer support for common inquiries and FAQs
- Quick employee access to vital information without searching folders
- End-to-end encryption when importing files
- Easy website embedding with simple embed code
- Collaborative information sharing with colleagues
- ability to re-sync, deactivate, or delete data anytime
- Onboarding takes less time than brewing coffee
- SSO sign-in with Google for passwordless authentication
- Filter out content when importing from website or Google Drive
- Scales from small to large enterprises
- Helps newer hires access company knowledge quickly
Infobox cons
- Platform dependent on provided data accuracy
- Some users may find navigating features difficult
- Pricing requires contacting sales team for details
- Limited to content you import (no web browsing beyond imported sites)
- Fewer integrations compared to established AI platforms
- No public pricing page with transparent plan details
- Newer platform with limited user ratings and reviews
- Only email/Google SSO available (more sign-in options coming)
Frequently asked questions about Infobox
How do I create an AI assistant with Infobox?
Creating an AI assistant takes only minutes in four simple steps: Step 1 - Create your account with email/password or Google SSO. Step 2 - Give your AI assistant a name (recommended to use your company name for business use). Step 3 - Customize your assistant by selecting widget color, logo, and avatar. Step 4 - Import content from your website, Google Drive, or direct upload. Step 5 - Embed your AI assistant on your website using the provided embed code.
Is my data secure with Infobox?
Yes, Infobox prioritizes user privacy and data ownership. Your private database ensures that no proprietary information is shared with public AI services. The platform offers end-to-end encryption when importing files from various sources into your private database. You maintain full ownership and confidentiality, with the ability to re-sync, deactivate, or remove your information whenever necessary.
What types of data can I integrate into Infobox?
You can import content seamlessly from multiple sources: web links from your website, files via direct upload to secure servers, and integration with Google Drive. You can add as much or little content as you like, and filter out any content when importing from your website or Google Drive. The platform supports various file formats scattered across directories, repositories, and websites.
How does Infobox help with customer support?
Infobox.ai's AI assistant handles support requests related to common questions or issues based on the knowledge you provide it. For B2B companies, this allows employees to focus on highly tailored support for customized requests and larger projects. For B2C companies, it produces similar outcomes, saving time and allowing employees to focus more on producing great products. The website-ready AI assistant can be easily installed using provided code.
Can employees use Infobox for internal knowledge access?
Yes, Infobox gives employees quick access to important information like statistics, lists, product specifications, and more in a conversational, digestible format. Instead of searching through countless folders and documents or asking several people for answers, employees can simply ask the AI assistant. This is especially beneficial for newer hires who need access to company knowledge documentation without combing through scattered documentation.
What customization options are available for my AI assistant?
You can personalize your AI assistant by selecting a unique name that describes it best, choosing a widget color, adding your company logo, and selecting an avatar that reflects your brand's identity. These elements appear to end-users when they utilize your AI assistant, helping you stay on-brand. The customization is designed to make your AI assistant truly yours.
Can I share my AI assistant with colleagues?
Yes, Infobox facilitates collaborative information sharing. You can integrate the AI assistant on your website or share its link internally with colleagues and friends for easy collaboration on a common knowledge source. This enables teams to work together using the same trained AI assistant with shared knowledge base.
What happens if I want to remove content from my AI assistant?
You have full control to deactivate or delete content at any time if you no longer want that content influencing your AI assistant's answers. The platform prioritizes user privacy and data ownership, enabling individuals to re-sync, deactivate, or remove their information whenever necessary. You maintain ownership and confidentiality throughout.
How much does Infobox cost?
Early adopters can sign up today and receive InfoboxAI for FREE for the first 90 days. After the free trial, the platform offers tiered pricing based on the number of questions your bot answers, so you can scale up as needed and find the right fit for your business. Specific pricing plan details require contacting their sales team as the platform uses custom-based pricing models.
What sign-in methods does Infobox support?
You can create your account with an email address and password, or link your account directly with Google via SSO for a seamless, passwordless sign-in. The platform mentions that even more sign-in integrations are on their way soon, indicating future expansion of authentication options beyond the current email/password and Google SSO.