Knoku
cited AI answers from docs, files, and team knowledge
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What is Knoku?
Knoku is a source-backed AI answer layer that turns connected content into cited answers. It is designed to connect your website, GitHub Discussions, internal knowledge sources, and uploaded files into one project index, then serve answers through a widget, Slack, and an API.
The website emphasizes fast setup and broad source coverage. You can crawl public documentation sites, sync Markdown from GitHub, and upload PDFs or other files, while also connecting systems like Notion, Confluence, Jira, Zendesk Help Center, and OpenAPI/Swagger schemas.
Knoku also focuses on support operations and knowledge management. It tracks deflection, traffic, repeated questions, unanswered gaps, and where users are asking from, so teams can identify what content is missing and what should be fixed next.
It appears to be aimed at support, docs, and product teams that want to reduce repetitive questions and publish cited AI answers without moving data into a separate support analytics stack. The product also highlights GitHub-based citations, scheduled freshness for crawled docs, and use cases across both public and internal knowledge.
Overall, Knoku is for teams that want an answer assistant powered by their own sources, with analytics around unanswered questions and multi-channel delivery.
Knoku pricing
Pricing model: Freemium
The website advertises a 14-day free trial with no credit card required. It says you get full access to Knoku during the trial, including connecting sources and publishing cited AI answers across widget, Slack, and API. The pricing page snippet also states there are no per-seat charges on any plan, but the retrieved page content does not expose the full paid plan breakdown or exact included limits.
Knoku pros
- Connects website, GitHub Discussions, and internal sources
- Publishes answers through widget, Slack, and API
- Creates one cited project index from multiple source types
- Supports website crawling for public docs
- Keeps crawled content fresh on a schedule
- Supports GitHub repo Markdown sync
- Provides citations back to GitHub files
- Supports syncing GitHub discussions, issues, and PRs
- Supports Notion page sync
- Supports Confluence space sync
- Supports Jira ticket indexing
- Supports Zendesk Help Center syncing
- Supports OpenAPI and Swagger schema indexing
- Accepts PDF and file uploads
- Tracks deflection and unanswered gaps
- Shows repeated questions across channels
- Shows where users ask from
- Helps identify knowledge gaps to fix next
- No credit card required for the trial
- No per-seat charges on any plan
Knoku cons
- Pricing details are not fully visible on the page content retrieved
- Pricing tiers beyond the trial are not shown here
- Specific plan limits are not listed here
- No explicit API rate limits are shown
- No explicit document or source caps are shown
- No mobile app is mentioned
- No on-premise deployment is mentioned
- No multilingual support is mentioned
Frequently asked questions about Knoku
What does Knoku do?
Knoku turns your sources into cited AI answers. You connect content such as your website, GitHub repos, GitHub Discussions, Notion pages, Confluence spaces, Jira tickets, Zendesk Help Center articles, OpenAPI schemas, and uploaded files, and Knoku uses those sources to answer through a widget, Slack, and API.
Which sources can Knoku connect to?
The website lists website crawl, GitHub sync, GitHub Discussions, Notion, Confluence, Jira, Zendesk Help Center, OpenAPI/Swagger, and file uploads. It also says GitHub Markdown sync stays current on each commit and that crawled websites can be kept fresh on a schedule.
Does Knoku provide citations?
Yes. Knoku is positioned as a cited answer layer, and the site says it brings sources into one cited index. It also says GitHub-synced content includes citations back to the file on GitHub.
Where can users receive Knoku answers?
Knoku can answer through a website widget, Slack, and an API. The site presents those three delivery channels as the main ways to publish cited AI answers.
What analytics does Knoku provide?
Knoku tracks deflection, traffic, repeated questions, unanswered gaps, user location, and which channels create the most support demand. The goal is to show what questions were answered before they became tickets and which knowledge gaps the team should address.
Is there a free trial?
Yes. The website says there is a 14-day free trial with no credit card required. It also says the trial gives full access to Knoku so you can connect sources and publish cited AI answers.
Does Knoku charge per seat?
The pricing page snippet says there are no per-seat charges on any plan. The retrieved content does not show the full pricing table, so only that per-seat policy can be confirmed from the available page content.
Can Knoku keep content updated automatically?
Yes. The site says website crawls can be kept fresh on a schedule, and GitHub Markdown sync updates on each commit. That makes it suitable for documentation that changes often.
Is Knoku meant for public docs or internal knowledge?
It is designed for both. The site says you can connect public sources like websites as well as internal sources like Notion, Confluence, Jira, and Zendesk content.
Who is Knoku for?
Knoku appears aimed at support, docs, and product teams that want AI answers grounded in their own content. It is especially relevant for teams that want cited responses, better deflection, and visibility into repeated questions and knowledge gaps.