KnowledgeBot
KnowledgeBot.ai is an artificial intelligence tool designed to facilitate fact-checking and source citation. This tool enables users to tur...
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What is KnowledgeBot?
KnowledgeBot.ai is an AI-powered knowledge management tool designed to help teams save time by providing instant, credible answers to repetitive questions. It absorbs company-specific content such as case studies, whitepapers, training docs, objection responses, chat logs, emails, and call transcripts, delivering expert-level responses with direct quotes and clickable links to original sources. This ensures reliability without blind trust, making it ideal for sales enablement, customer support, and internal knowledge sharing.
Key features include voice input with speech-to-text for natural rambling, Auto-Formalize (also called Magic Clean Up) to organize informal content, auto-escalation to human experts when unsure, and continuous learning from expert replies to avoid repeating answers. It deploys as a website widget or portal for customers and reps, instantly finds relevant collateral from large libraries, and offers a dashboard to discover popular questions and export inbound leads.
KnowledgeBot is built for busy teams in startups and growing businesses, particularly sales reps, support agents, and experts who waste time on product explanations, solution details, and objection handling. It scales for small teams up to enterprises, reducing search time and enabling focus on complex tasks while maintaining on-brand, accurate information.
The tool differentiates itself by emphasizing verifiable quotes, human-like expert responses tailored to your business, and seamless integration of informal knowledge sources, transforming scattered info into a powerful, always-available knowledge base.
KnowledgeBot pricing
Pricing model: Freemium
Free 10-day trial with no credit card required. Small Team: $59/mo or $549/year (up to 8 members, 1,000 answers/mo, lead widget, speech-to-text, auto-formalize). Growth: $199/mo or $1,899/year (up to 40 members, 5,000 answers/mo, all Small features). Enterprise: Custom pricing (unlimited members, custom integrations like Salesforce/Hubspot, SSO, custom branding, API access). Save 20% with yearly billing.
KnowledgeBot pros
- Direct quotes from company content for credibility
- Clickable links to original sources
- Voice input with speech-to-text
- Auto-Formalize for rambling replies
- Auto-escalation to experts when unsure
- Continuous learning from expert feedback
- Instant collateral search in large libraries
- Website widget for lead capture
- Dashboard for question analytics
- Export inbound leads with emails
- Absorbs chat logs and transcripts
- Magic Clean Up organizes informal info
- Deploy as customer or rep portal
- Highlighted quotes in source pages
- Reduces repetitive question handling
- 10x faster expert knowledge sharing
- No credit card for free trial
KnowledgeBot cons
- Limited to 1,000 answers/mo on Small Team plan
- Only 5,000 answers/mo on Growth plan
- Enterprise pricing not listed publicly
- Team limits: 8 on Small, 40 on Growth
- Answers/mo quotas may restrict heavy use
- Requires content upload for training
- Dependent on expert replies for learning
- Voice input needs clear audio quality
- No free tier beyond 10-day trial
- Custom integrations only on Enterprise
Frequently asked questions about KnowledgeBot
How does KnowledgeBot ensure answer accuracy?
KnowledgeBot provides direct quotes from your company's approved sources like case studies, whitepapers, and training docs in accordion replies. Users can click any quote to view the full original source with the relevant section highlighted, building trust without blind reliance on AI.
What is voice input and Auto-Formalize?
Voice input uses speech-to-text so experts can ramble replies aloud naturally. Auto-Formalize (Magic Clean Up) automatically organizes and formalizes informal speech, chat logs, emails, or transcripts into structured knowledge for the bot.
Can it handle repetitive questions without expert input?
Yes, it continuously learns reusable info from expert replies and escalates only when unsure, ensuring the same question is never answered twice by humans while improving over time.
How do I deploy it for customer support?
Deploy as a website widget or dedicated portal that auto-resolves queries from help docs across providers. Customers and reps get quoted answers, with lead capture for inbound emails.
What content sources does it support?
It absorbs blogs, case studies, training docs, help articles, whitepapers, objection responses, chat logs, emails, call transcripts, and stream-of-consciousness ramblings.
Is there a dashboard for insights?
Yes, a powerful dashboard shows most-asked questions by reps and customers, helping understand needs as the business grows, plus export of inbound leads from the widget.
How quickly does it learn my knowledge base?
KnowledgeBot learns your product and content in minutes, not months, by instantly ingesting and indexing provided materials for immediate use.
What are the plan limits?
Small Team: 8 members, 1k answers/mo. Growth: 40 members, 5k answers/mo. Enterprise: unlimited with custom features. All include core learning and voice tools.
Does it find specific collateral fast?
Yes, it instantly searches large libraries to find the right case study, whitepaper, or guide, quoting the most relevant part and linking directly to it.
Is there a free option?
Start with a free 10-day trial, no credit card required, to build and test your bot with full features before choosing a paid plan.