LocalBoss
LOCALBOSS is an application tailored towards helping local business owners manage and optimize their Google Maps reviews. The core capabili...
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What is LocalBoss?
Localboss is a mobile app designed for micro and small local business owners to manage and improve their Google Business Reviews without needing a marketing team or technical experience. The app connects directly to your Google Business Profile account and provides four critical functions: monitoring and tracking reviews with key performance insights, generating tools to get more reviews from real customers, enabling quick responses to reviews using AI combined with human intelligence, and sharing positive reviews on social media platforms.
Key features include real-time review tracking with KPI monitoring and trend analysis, AI-powered response suggestions backed by ChatGPT-4/GPT-4o that work in any language, customizable reply templates that include reviewer names, instant review invite links and QR codes for easy customer submissions, multi-location management for businesses with multiple Google Business Profile locations, and social media sharing capabilities to amplify positive feedback. The app also provides insights on how many 5-star reviews are needed to reach the next rating score.
Localboss is specifically built for independent local businesses like restaurants, retail shops, salons, automotive workshops, and eateries that want to level the playing field against larger chains. It's loved by SMBs and thousands of restaurant and business owners who have switched from expensive reputation management platforms to this affordable app. The app is available on both iOS and Android devices.
The app was founded in 2022 and is developed by LOCALBOSS SL, a Spanish startup based in Premia de Dalt, Spain. Localboss was crowned
LocalBoss pricing
Pricing model: Free
Localboss offers a freemium pricing model structured around the total number of reviews managed. FREE tier is available for businesses with under 50 reviews. STARTER Plan costs $2.99/month for 50 to 500 reviews and includes 5 AI credits. SOLO Plan costs $4.99-$5.99/month for 500 to 1,000 reviews with 15 AI credits. PRO Plan costs $9.99/month for 1,000 to 3,000 reviews including 20 AI credits. For businesses with over 3,000 reviews, custom deals are available. Plans can be billed monthly or yearly with a 2-month savings option for annual billing. Higher-tier plans include more AI responses and user seats: CORP at $19/user/mo with 100 AI responses and unlimited users, ENT at $49/user/mo with 300 AI responses and unlimited users.
LocalBoss pros
- Freemium model for businesses with under 50 reviews
- Affordable pricing starting at just $2.99/month
- Direct connection to Google Business Profile
- Real-time review tracking with instant notifications
- AI-powered response suggestions using ChatGPT-4/GPT-4o
- Multi-language support for responses in any language
- Customizable reply templates with reviewer name inclusion
- QR code generation for in-person review requests
- Instant review invite link for social media and email
- Trend analysis and KPI monitoring dashboard
- Exact calculation of 5-star reviews needed for rating upgrade
- Multi-location management for multiple business profiles
- Social media sharing for positive reviews
- No marketing team or technical experience required
- Available on both iOS and Android platforms
- 30-day free trial for new users
- Awarded Fastest Growing App at App Oscars 2024
- Delegated users feature for team collaboration
- Real-time monitoring across all locations
- Boosts local SEO for restaurants and local businesses
LocalBoss cons
- Primarily focused only on Google Reviews
- AI reliance may not suit businesses preferring personalized engagements
- Pricing structure not clearly surfaced on website
- No clear per-unit pricing visible
- Limited to Google Business Profile integration
- AI credits capped by plan tier
- Custom deals required for over 3,000 reviews
- No native support for other platforms like Yelp initially
Frequently asked questions about LocalBoss
What is Localboss and what does it do?
Localboss is a mobile app that gives micro and small local business owners the info and tools they need to improve their review ratings in Google Maps without needing a marketing team, analysis, or technical experience. It connects to your Google Business Profile and provides four critical functions: tracking reviews with trends and KPIs, generating tools to get reviews from real customers, enabling quick AI-assisted responses to reviews, and sharing positive reviews on social media.
How does the AI response feature work?
Localboss uses AI backed by ChatGPT-4/GPT-4o to craft ideal responses to reviews in any language. The AI analyzes the content and sentiment of a customer review and drafts a personalized response. Users can choose the tone (formal, friendly, etc.) and edit the response before publishing. The app also includes customizable reply templates that can be saved for nanosecond responses and even include the reviewer's name.
Is Localboss free to use?
Yes, Localboss has a free tier for businesses with under 50 reviews. Additionally, new users can try a free 30-day trial to test all features before committing to a paid plan.
How do I get more Google reviews with Localboss?
Localboss makes it easy to collect more Google Reviews by creating a custom review link that can be shared via social media, email, WhatsApp, or Instagram. The app also provides a QR code that can be printed and displayed at your business location, making it simple for customers to leave a review on the spot directly from their phones.
Can I manage multiple business locations?
Yes, Localboss allows you to manage multiple locations effortlessly. You can handle all your Google Business Profile locations with ease from a single dashboard, and the app also includes a delegated users feature for sharing access with your team.
How do I know how many reviews I need to improve my rating?
Localboss provides Google Reviews Mastery that precisely tracks your reviews and tells you the exact number of 5-star reviews needed to improve your rating to the next score. This eliminates guesswork and manual calculations, giving you actionable insights to boost your business score.
Does Localboss work on both iPhone and Android?
Yes, Localboss is available on both iOS and Android platforms, so local businesses around the world can take control of their reviews regardless of which mobile device they use.
Can I share my positive reviews on social media?
Yes, Localboss includes a social media sharing feature that lets you amplify positive feedback by sharing reviews on social platforms instantly. This enhances your public image and reach, helping you showcase your business success stories to a wider audience.
Why should I choose Localboss over expensive reputation management platforms?
Localboss is an inexpensive app that delivers the same core functionality as expensive reputation management platforms but is specifically designed for independent local businesses. Thousands of restaurants and businesses have switched to Localboss because it's affordable (starting at $2.99/month), easy to use without technical experience, and provides pure actionable insights that boost your business score without needing a marketing team.
How do I add team members to my Localboss account?
Localboss introduced a highly requested feature called Delegated Users that allows you to share access to the app and web platform with your team. You can add delegated users to grant permissions for team collaboration on review management tasks, making it easier to manage reviews across your organization.