Mural AI
Mural AI is a tool designed to augment teamwork and innovation in organizations. It provides three levels of AI-assisted partnership to help teams achieve their...
Last verified:
What is Mural AI?
Mural AI is an AI-powered visual workspace platform designed to enhance team collaboration, productivity, and creativity. It transforms alignment into an ongoing way of working by connecting strategy to execution within one shared visual workspace. The platform helps teams plan, strategify, and execute projects seamlessly using intuitive AI tools that generate ideas, summarize content, cluster sticky notes by topic, and analyze emotional sentiment.
Key features include generative mind maps for exploring ideas on-the-fly, automatic clustering of sticky notes by topic with instant rearrangement capabilities, concise content summarization to synthesize ideas and understand key takeaways, emotional context categorization to gauge team feelings, and conversational AI chat that simulates human-like conversation for generating ideas, questions, hypotheses, and opportunity statements. The platform also integrates deeply with Microsoft 365, offering Mural's Copilot agent and Microsoft 365 Copilot capabilities to find murals, summarize canvas text, and accelerate workflows.
Mural AI is designed for enterprise teams, business collaborators, and organizations seeking better visual collaboration. It serves teams doing sprint reviews, PI planning, retrospectives, brainstorming sessions, roadmap updates, design sprints, and strategic planning. The platform is trusted by over 50% of the Fortune 100 and provides purpose-built experiences across the Microsoft ecosystem, making it ideal for organizations already using Microsoft tools.
Mural AI pricing
Pricing model: Freemium
Free plan: $0 USD for unlimited members with 3 editable murals at a time, unlimited members and visitors, core collaboration features. Team+ plan: $9.99/month per member billed annually ($12/month billed monthly) with unlimited editable murals, open and private rooms, 1 workspace. Business plan: $17.99/month per member billed annually with unlimited guests, SSO and 2FA, advanced integrations, Microsoft Azure Active Directory and Okta support. Enterprise plan: Contact for pricing, includes multiple workspaces, confidential rooms, enterprise-grade controls, transformation services, premier support. Mural AI features are currently included for free on Team+, Business, and Enterprise plans, with unlimited use allowed but subject to fair usage reduction.
Mural AI pros
- Generative mind maps explore ideas on-the-fly
- Automatic sticky note clustering by topic
- Instant rearrangement of clustered notes by new criteria
- Concise content summarization synthesizes ideas quickly
- Emotional sentiment categorization gauges team feelings
- Conversational AI chat for human-like interaction
- Generates ideas, questions, hypotheses easily
- Deep Microsoft 365 Copilot integration
- Copilot agent finds murals and templates instantly
- Summarizes all text from mural canvas automatically
- Unlimited AI feature use for eligible users
- Included free on Team+, Business, Enterprise plans
- Multi-tenant environment keeps data in Mural cloud
- No customer data passed to OpenAI training sets
- Pre-configured models ensure data privacy
- SOC 2 Type 2 and ISO 27001 certified
- GDPR and CCPA compliance maintained
- 250+ expert premade templates available
- Facilitation Superpowers on all plans
- Private mode avoids group think during brainstorming
Mural AI cons
- AI features only on Team+, Business, Enterprise plans
- Free plan lacks AI feature access
- AI usage can be reduced for fair usage
- Future pricing changes may occur
- 空白 page conquest limited to paid plans
- No standalone AI product - requires Mural platform
- Microsoft Azure OpenAI dependency
- Multi-tenant environment may concern some enterprises
- Limited to Mural's cloud environment (VPC)
- No new model training reduces customization options
Frequently asked questions about Mural AI
What is Mural AI?
Mural AI is an AI-powered visual workspace that enhances team productivity and creativity. It features generative mind maps, automatic sticky note clustering, content summarization, emotional sentiment categorization, and conversational AI chat to generate ideas, questions, hypotheses, and opportunity statements.
Is Mural AI free?
Currently, Mural AI features are included for free on Team+, Business, and Enterprise plans. Users with access get unlimited use, though access can be reduced depending on usage to ensure fair usage across eligible users. This may be subject to change as features are upgraded.
Which plans include Mural AI features?
Mural AI features are available to customers on Team+, Business, and Enterprise plans only. The Free plan does not include AI features.
How does Microsoft 365 Copilot integrate with Mural?
Mural is purpose-built for the Microsoft ecosystem. You can use Microsoft 365 Copilot to find murals and templates instantly, summarize all text from a mural canvas to get up to speed on brainstorming and roadmap updates, and accelerate workflows with improved collaboration.
Is my data safe with Mural AI?
Yes. Customer data including queries and prompts isn't passed to Microsoft Azure OpenAI System or added to training sets. All data stays within Mural's cloud environment (VPC) in a Mural-managed multi-tenant environment using pre-configured models. Mural maintains SOC 2 Type 2, ISO 27001, and Microsoft 365 certifications with GDPR and CCPA compliance.
What is the AI chat feature?
The AI chat feature within Mural's AI hub uses natural language processing to make interactions feel like human conversation. You can type prompts like 'Generate 10 ideas about planning an effective retrospective' and the chat will populate ideas on the canvas. You can then ask it to translate, refine grammar, add emojis, cluster ideas, and more.
What templates does Mural offer?
Mural provides 250+ expert premade templates for design sprints, retrospectives, business model canvases, sprint reviews, PI planning, and more. Users can also create custom templates. The upcoming 'Build a mural' feature will use AI to suggest ordered templates based on session goals, pain points, attendee information, and duration.
What is automatic clustering?
Automatic clustering categorizes sticky notes by topic instantly. You can then rearrange them by new criteria in an instant, making it easy to find common themes and organize brainstorming outputs efficiently.
What is sentiment clustering?
Sentiment clustering categorizes sticky note text by its emotional context to quickly gauge how people are feeling. This helps teams understand emotional sentiment to see what's working well and what can be improved.
Can I enable or disable Mural AI features?
Yes. You can learn more about enabling or disabling Mural AI features through Mural's help article. This allows administrators to control AI feature access for their team.