Send AI
Send AI provides a document processing infrastructure that aims to streamline business workflow by automating document management tasks. Th...
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What is Send AI?
Send AI is an AI-powered document processing infrastructure designed to automate and streamline business workflows by handling email, documents, and EDI (Electronic Data Interchange) through one unified inbox. The platform transforms complex emails, documents like PDFs, scans, Excel files, Word documents, and EDI formats (Edifact, XML, JSON) into structured data that systems can act on automatically. It specializes in data extraction, automated mapping, context matching, and AI business rules to eliminate manual data entry work.
Key features include intent understanding to classify and route messages, automated response drafting, business rules that capture institutional knowledge, automated mapping for exporting structured data in JSON/XML/CSV/Excel, and data transformation capabilities. The platform supports over 100 ERP and TMS integrations with OAuth2, SFTP, AS2 support, offers unlimited partner connections without per-integration fees, and enables custom agentic workflows for internal process automation. Human-in-the-loop validation ensures maximum accuracy with 85%+ straight-through processing on complex emails.
Send AI is designed for operations teams in logistics, agriculture, retail, finance, and insurance industries who handle high-volume document workflows. It's ideal for businesses receiving transport orders, customs documents, retailer communications, warehouse invoices, freight forwarding documents, and insurance/bank paperwork. The platform serves companies likeMelkweg and Fritom that need to process transport orders with 99.99% processing uptime and live implementation in days rather than months.
Send AI pricing
Pricing model: Free
Free trial available; Paid plans typically start at $20/month per agent; Custom enterprise solutions offered. The platform offers Starter Plan with basic document parsing and data extraction for small-scale use, Professional Plan with advanced classification, validation, and export automation, Enterprise Plan with scalable infrastructure, API access, multi-user collaboration, and workflow customization, and Custom Plans tailored for industry-specific document processing and system integration. No per-integration fees and unlimited partner connections included.
Send AI pros
- Handles email, documents, and EDI in one unified inbox
- Processes PDF, scans, Excel, Word, XML, JSON, Edifact formats
- 85%+ straight-through processing on complex emails
- 99.99% processing uptime with built-in retry and failover
- Live in days from first upload to production
- Unlimited partner connections with no per-integration fees
- 2 hours saved per day per operator
- Intent understanding classifies and routes automatically
- AI drafts personalized responses to messages
- Business rules capture institutional knowledge
- Automated mapping exports to JSON, XML, CSV, Excel
- 100+ ERP and TMS integrations available
- Supports OAuth2, SFTP, AS2 protocols
- Custom agentic workflows for internal automation
- Human-in-the-loop validation for maximum accuracy
- Fine-tunable AI models for specific document types
- Securely hosted in EU and US for compliance
- Matches entities to customers, locations, products automatically
- ISO 27001 certified, GDPR compliant, DORA compliant, SOC2 II pending
Send AI cons
- Initial setup may require technical configuration
- Advanced automation features in higher-tier plans only
- Best suited for enterprises with high-volume workflows
- May require training for team to create effective business rules
- Limited documentation publicly available on pricing tiers
- Integration complexity varies by legacy system
- AI models need fine-tuning for industry-specific documents
- Human validation still needed for maximum accuracy
Frequently asked questions about Send AI
What document formats does Send AI support?
Send AI supports email, PDFs, scans, Excel, Word, XML, JSON, and EDI formats including Edifact. The platform handles multi-format processing unlike legacy iPaaS solutions that only support EDI or point solutions that handle 1-2 formats.
How fast can I get Send AI live?
From first upload to production, Send AI goes live in days rather than months. The platform enables live implementation in days with built-in retry and failover for 99.99% processing uptime.
What industries does Send AI serve?
Send AI powers data exchange between companies in logistics, agriculture, retail, finance, and insurance. It handles customs documents, retailer communications, warehouse invoices, freight forwarding, manufacturer paperwork, insurer claims, and bank documents.
How does Send AI compare to legacy iPaaS?
Send AI supports all formats (email, EDI, scans, Excel, XML) versus legacy iPaaS that only supports EDI. It goes live in days versus months, captures institutional knowledge through business rules versus self-hard-coded rules, offers unlimited partner connections versus $2-10K per connection, and enables custom agentic workflows versus isolated integrations.
What integrations does Send AI offer?
Send AI connects with 100+ ERP and TMS systems and supports OAuth2, SFTP, AS2 and many more protocols. It pushes clean validated data to TMS, ERP, or agentic workflows through API and connectors.
How does Send AI handle data validation?
The platform uses AI processing for automated extraction, then validates extracted data against business rules. Human-in-the-loop validation ensures maximum accuracy with 85%+ straight-through processing on complex emails.
Is Send AI secure and compliant?
Yes, Send AI is ISO 27001 certified, GDPR compliant, DORA compliant, and SOC2 II pending. The platform is securely hosted in the EU and US to meet security and compliance standards trusted by leading organizations in finance, insurance, and logistics.
What is the cost per new partner connection?
Send AI offers unlimited partner connections with no per-integration fees, unlike legacy iPaaS that charges $2-10K for each new connection or point solutions with variable per-partner pricing.
Can Send AI automate email responses?
Yes, Send AI's intent understanding classifies intent, routes to the right team, and drafts responses automatically. The AI assistant can generate personalized booking confirmations and reply to partner messages based on extracted document data.
How does Send AI handle business context?
Send AI links extracted data to your master data by matching entities to your customers, locations, and products automatically. Business rules turn team knowledge into automated rules that run consistently across every document, capturing institutional knowledge that self-service platforms lack.