StructAI
StructAI is a knowledge-rich chat platform that enhances team communication and collaboration. Leveraging AI technology, it pro...
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What is StructAI?
StructAI is a thread-first chat platform designed specifically for open source communities, teams, and customer support. It transforms real-time conversations into searchable, SEO-indexable knowledge bases by extracting threaded conversations from Slack and Discord, then using AI to generate titles, summaries, and vector embeddings for each thread. The platform combines real-time chat with thread-based conversations and feed-based browsing to keep conversations organized and knowledge accessible. Key features include AI-powered Struct Bot (powered by GPT-4) that answers community questions using RAG on past threads, hybrid keyword+vector search with mentions and tags support, SEO-optimized static pages for every public thread, dynamic feeds that surface unread conversations, custom feeds for projects/teams/tasks, dynamic access control with hashtags, dark mode, webinar hosting with auto-generated clips, and auto-newsletter recaps. The platform offers infinite members, infinite history, and all features at one fixed base price with no per-user fees. Struct.ai is built for open source communities (500+ communities on Struct), teams migrating from Slack (100+ Slack orgs), customer support teams, and any group that wants to make conversations publicly discoverable. It serves 210,000 threads/month with 200,000 users synced. The platform is ideal for communities struggling with Slack's knowledge black holes, horrible search, channel explosion, and per-user pricing that becomes expensive at scale.
StructAI pricing
Pricing model: Paid
Free Forever: $0/month - Unlimited users, unlimited threads from public channels, 1000 threads from private channels, Struct.AI bot for conversational AI responses, Google Analytics, Sitemap. Struct Pro: $37/month - Everything in Free plus unlimited threads*, custom domain, community join links, custom JavaScript code. Pricing is based on threads at $0.13 per thread per month (usage-based model) rather than per-user pricing. No member limits, no history limits, no feature limits, and AI included in fixed base price. Works for teams of 5 to communities of 100,000.
StructAI pros
- Thread-first design keeps conversations organized by default
- AI-generated titles and summaries for every thread
- GPT-4 powered Struct Bot included without separate subscription
- SEO-optimized public pages for every thread in public channels
- Hybrid keyword+vector search with user/channel/tag mentions
- Dynamic feeds surface latest unread conversations automatically
- Custom feeds for projects, teams, or tasks
- Dynamic access control to add/remove channels and members from threads
- Infinite members with no member limits
- Infinite history with no history limits
- All features included in one fixed base price
- No per-user pricing trap like Slack
- Cross-referencing threads with auto-generated similar threads list
- Hashtags add context for tasks, client chats, and topics
- Webinar hosting with auto-generated clips feeding knowledge base
- Built-in spam control and trust system
- Dark mode support
- Windows, Mac, Linux desktop apps plus browser app
- Weekly auto-newsletter recaps for community
- Integrates with existing Slack and Discord via bots
StructAI cons
- Mobile app still coming soon (not yet available)
- Private knowledge base support coming soon (not ready)
- Trained on documentation feature still coming soon
- Auto-newsletters feature marked as coming soon
- Limited to 1000 threads from private channels in Free tier
- Free tier includes only 1000 private threads vs unlimited public
- No custom domain in Free plan (requires Pro at $37/month)
- Community Join Links only in Pro tier
- Custom JavaScript code only available in Pro tier
- Advanced spam control launches in Stage 2
Frequently asked questions about StructAI
What is Struct.ai and who is it built for?
Struct.ai is the only chat platform built for open source communities. It's designed from the ground up around threads, feeds, and AI to turn conversations into a powerhouse for community growth and engagement. It serves communities, teams, and customer support teams - with 500+ communities on Struct, 100+ Slack orgs using Struct, and 200,000 users synced. It's ideal for open source companies wanting to make Slack/Discord discussions publicly indexed and discoverable.
How does Struct.ai differ from Slack and Discord?
Struct is thread-first while Slack and Discord are channel-first. Every new chat instantly becomes a thread in Struct, keeping conversations organized by default. Struct generates AI titles and summaries for every thread, creates SEO-optimized public pages, and offers dynamic feeds that surface unread conversations. Unlike Slack's horrible search that treats each message as a document, Struct treats entire threads as one document with vector embeddings. Struct also has infinite history and members at one price, no per-user fees, and includes GPT-4 powered AI.
What is Struct Bot and how does it work?
Struct Bot is your team's personal AI genius powered by GPT-4 that answers community-related questions by accessing past threads using RAG (Retrieval-Augmented Generation). For everything else, it taps into the vast knowledge of LLMs. You can invite Struct Bot into any existing thread by mentioning it (@struct), and when added, it loads existing messages into its context to execute instructions like generating task lists. It saves members the need for an OpenAI subscription since GPT-4 is included.
How does the SEO optimization work?
Struct generates a static, SEO-optimized page for every thread in public channels. These pages are served by Google and publicly indexed by search engines, serving up your community's knowledge to anyone seeking answers. Struct treats conversations as a form of documentation - every thread gets a server-side rendered page dedicated to that conversation with AI-generated title, summary, and resolution status. This expands your community's reach and spreads knowledge with every chat.
What is the search functionality like?
Struct treats title, summary, and all chats in a thread as one document, then generates vector embeddings for that document. Every search is a hybrid keyword+vector search. You can further hone search by mentioning users, channels, or tags. The ex-Google engineers building Struct believe improving search relevance is never-ending, but they consider Struct search already way ahead of competition. Search is accessible via CMD/CTRL+K.
How does the thread-first approach work?
Struct's thread-first approach ensures your community's knowledge stays organized by default. Every new chat instantly becomes a thread. Every thread gets AI-generated headlines for deeper, clutter-free discussions. Instant summaries let you decide where to dive in and where to skim. You can cross-reference threads to keep related conversations together, and use the list of similar threads generated automatically based on vector search. This contrasts with Slack's channel explosion problem.
What are dynamic feeds and custom feeds?
Dynamic feeds bring all your DMs, channels, and threads to one place, stopping you from clicking around for message drips. Conversations come to you automatically, keeping you focused and on top of activity. Custom feeds let you create feeds that show exactly what you want - follow specific projects, teams, or tasks. Struct lets you create feeds as unique as your workday, boosting productivity and focus.
How does dynamic access control work?
Struct's dynamic access lets you tightly control access by adding or removing channels and members from threads. It's intuitive and almost magical. No more 'wrong channel, please move' headaches. Plus, hashtags add valuable context, making it simple to manage tasks, track client chats, introduce topics, and beyond. This provides better isolation than Slack's channel-level isolation which is too broad.
What is the pricing model and why is it better?
Struct charges $0.13 per thread per month (usage-based) rather than Slack's $7.25 per user per month. This makes sense since Struct is thread-first. The more threads Struct has, the more knowledge captured and value generated. Combined with intelligent forgetting of low-value threads, this generates reasonable, predictable pricing across teams of 5 to communities of 100,000. You get infinite members, infinite history, all features, and AI included in one fixed base price with no per-user fees.
Can I use Struct with my existing Slack or Discord?
Yes, Struct launches in two stages. Stage 1 (launched) lets you funnel conversations from Slack and Discord into Struct to build a knowledge base - install Struct.AI bot in Slack or Discord to extract threaded conversations. Struct then uses AI to generate titles, summaries, resolution status, vector embeddings, and SEO-optimized pages. Stage 2 (Q3 2023) will be the full Struct Chat Platform that replaces Slack/Discord entirely. Many groups use Stage 1 when they can't move away from Slack or Discord yet.