Sully
Sully.ai is an integrated AI-driven medical assistant aimed at alleviating the burden of time-consuming administrative tasks for doctors. This comprehensive too...
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What is Sully?
Sully.ai is a healthcare platform that provides a superhuman team of autonomous AI employees designed to automate routine clinical and administrative work across the entire patient journey. Instead of a single-purpose app, Sully offers role-based AI agents that plug into existing EHR systems to handle tasks from check-in to diagnosis, coding, and prescription management. The platform includes specialized AI employees such as an AI Receptionist for front desk and scheduling, AI Scribe for ambient documentation, AI Medical Coder for ICD-10/CPT coding, AI Nurse for medication orders and follow-ups, AI Consultant for clinical Q&A, AI Triage Nurse for intake and risk flagging, AI Pharmacist, AI Interpreter, and AI Researcher.
Key features include complete EMR interoperability with built-in checks against payer edits, real-time ambient note drafting that turns patient conversations into structured HIPAA-compliant SOAP notes, autonomous ICD-10 coding with 93.8% accuracy, pre-visit symptom screening, real-time clinical decision support, automated coding and billing assistance, patient intake and receptionist automation, AI Review Replies for HIPAA-compliant patient feedback responses, and AI Review Insights for tracking sentiment patterns. The platform integrates seamlessly with Epic, Cerner (Oracle Health), MEDITECH, Altera, MEDHOST, Veradigm, Allscripts, Athenahealth, and 50+ other EHRs, payments systems, forms, and analytics platforms.
Sully.ai is designed for ambulatory practices, hospitals, health systems, and digital health providers seeking to reduce physician burnout, improve operational efficiency, and enhance patient care. It is trusted by 100+ healthcare organizations nation-wide and loved by over 30,000 providers. The platform is HIPAA-compliant, ISO 27001 certified, SOC 2 Type II compliant, GDPR-compliant, and built around a clinician-in-the-loop model where doctors remain in charge at all times while AI agents provide invaluable intelligence in clinical and operational roles.
Sully pricing
Pricing model: Free
Sully.ai uses customized pricing based on clinic size, number of agents, call or usage volume, and specific workflows to automate. There is no public pricing page; clinics must contact sales or book a demo for exact quotes. External sources report a Pro Plan at $79 per provider per month including AI Scribe, AI Chat, Custom Note Templates, 24/7 Customer Support, and Last-visit Summary. SMB pricing offers 4 AI Employees for $79/month. Another source mentions pricing starting at $49/month. The company aligns cost with measurable time and staffing savings, discussing pricing after understanding operational needs during demo or pilot conversations.
Sully pros
- Autonomous AI agents work 24/7 without supervision
- 93.8% accurate ICD-10 coding demonstrated at MIDI Health
- 98% drop in call abandonment rate at ACG
- $200k generated from missed appointments at PURE PSYCH
- 11% increase in additional visits at ASCEND Medical
- 50% decrease in operations per patient
- 80% decrease in physician burnout
- 2.8 hours increase in efficiency and speed
- Error rates drop to 6% compared to human physician's 40%
- 6x faster LLM responses than alternatives using LPUs
- Seamless integration with Epic Haiku embedded directly
- HIPAA-compliant ambient documentation and note generation
- 50+ EHR integrations including Cerner, Athenahealth, MEDITECH
- AI Review Replies strengthens online reputation automatically
- Specialty-adapted intelligence understands each clinician's workflow
- Pilot-to-production deployment in weeks, not months
- Always learning through audit-ready notes and QA loops
- Complete EMR interoperability with payer edit checks
- Multi-agent consensus mechanism for trustworthy decisions
- Multilingual support with AI Interpreter agent
Sully cons
- Custom pricing requires contacting sales, no public pricing page
- No free tier available for trial
- Expensive starting at $49-$79 per provider per month
- Limited strictly to healthcare use cases
- Requires EHR integration setup before full functionality
- Clinician-in-the-loop model means humans must review all drafts
- Pricing depends on clinic size and agent volume, not transparent
- Enterprise-focused, may be less suitable for very small practices
- Ambient recording requires patient consent by design
Frequently asked questions about Sully
What is Sully.ai?
Sully.ai is a healthcare platform that provides a team of AI assistants to automate routine clinical and administrative work across the patient journey. Instead of a single-purpose app, it offers role-based agents including AI Receptionist, AI Scribe, AI Medical Coder, AI Consultant, AI Nurse, AI Charting, and AI Triage Nurse that plug into existing EHR systems to help capture clinical notes, triage messages, coordinate follow-ups, and keep operations moving while clinicians remain in control of what gets finalized.
Is Sully.ai HIPAA compliant?
Yes, Sully.ai is HIPAA-compliant with encryption, access controls, and audit logging across EHR integrations. The platform also maintains ISO 27001, SOC 2 Type II, GDPR, PDL, and PIPEDA compliance. Privacy and safety are built around a clinician-in-the-loop model, patient consent for any ambient recording or automated outreach, and organization-defined access controls.
Which EHR systems does Sully.ai integrate with?
Sully.ai seamlessly integrates with Epic (including embedded EPIC Haiku), Cerner (Oracle Health), MEDITECH, Altera, MEDHOST, Veradigm, Allscripts, Athenahealth, and 50+ other EHRs, payments systems, forms, and analytics integrations. The platform connects instantly with major healthcare systems ensuring AI agents work within existing workflows without disruption.
What AI agents or employees does Sully.ai offer?
Sully.ai offers a team of specialized AI employees: AI Receptionist for front desk, scheduling, appointment scheduling, patient check-in, and front desk support; AI Scribe for real-time note drafting and instant SOAP notes; AI Medical Coder for autonomous ICD-10/CPT coding; AI Consultant for clinical Q&A and medical research; AI Nurse for medication orders, follow-ups, and referrals; AI Triage Nurse for intake, triage protocols, and risk flagging; AI Pharmacist; AI Interpreter; AI Charting; and AI Researcher.
How does the AI Scribe work?
AI Scribe turns real-time patient conversations into structured, HIPAA-compliant notes through ambient documentation. It helps clinicians finish SOAP and behavioral health documentation faster by eliminating after-hours charting and workflow switching. The AI Scribe is fully integrated with Tebra's EHR and produces draft notes that providers review and approve before finalizing.
What is the accuracy of Sully.ai's medical coding?
Sully.ai's AI Medical Coder demonstrated 93.8% accurate ICD-10 coding at MIDI Health. The autonomous coding feature provides accurate ICD-10/CPT coding, compliance verification, and revenue capture while reducing administrative overhead and compliance risk.
How do I get pricing for Sully.ai?
Pricing is customized based on clinic size, number of agents, call or usage volume, and specific workflows to automate. Sully.ai typically discusses pricing after understanding operational needs during a demo or pilot conversation. To get exact pricing, clinics need to reach out directly to the Sully.ai team by booking a demo or contacting sales. There is no public pricing page on the website.
Is there a free tier or trial for Sully.ai?
No, Sully.ai does not offer a free tier. The platform is enterprise-focused with customized pricing that requires contacting sales for quotes and pilot terms. External sources indicate pricing starts at $49-$79 per provider per month, but exact costs depend on clinic size and agent volume.
How does Sully.ai reduce physician burnout?
Sully.ai reduces physician burnout by automating repetitive administrative tasks like documentation, coding, scheduling, patient communication, and intake. According to customer data, City Health experienced an 80% decrease in burnout, with lead physicians reporting they stopped feeling burned out and are happy seeing patients again. The platform decreases operations per patient by 50% and increases efficiency by 2.8 hours.
Do doctors stay in control with Sully.ai?
Yes, doctors remain in charge at all times. Sully.ai's AI agents provide invaluable intelligence in clinical and operational roles, but everything the platform produces is a draft until a human reviews and approves it. The platform uses a clinician-in-the-loop model with patient consent for any ambient recording or automated outreach, ensuring final decisions stay with clinicians and staff.