Superflows
Superflows is an AI tool designed to integrate AI assistance capabilities into software products, mainly targeting SaaS companies. This tool is built to enable ...
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What is Superflows?
Superflows is an AI assistant platform that enables software product teams to embed a powerful, reliable AI copilot into their SaaS products without needing an dedicated AI team. The tool lets users control your product through chat by calling your product's API endpoints to answer complex questions and take actions on behalf of users. It works like ChatGPT plugins but operates entirely within your product, providing analytics insights, completing tasks, and offering documentation support.
Key features include Analytics Copilot capabilities that get users answers to complex analytics queries in seconds by calling APIs and writing code to crunch numbers, Actions functionality that prepares and completes user actions with confirmation before execution, and Documentation integration that gives users access to a product expert for software guidance. The platform provides a developer dashboard for configuration and testing, supports OpenAPI spec uploads, includes a chat playground for evaluation, and enables integration into codebases with just one line of code.
Superflows is built for product teams at SaaS companies looking to increase user engagement and retention, reduce engineering time spent building dashboards, and help users achieve more by reducing answer-getting time from hours to seconds. Specific use cases include CRM Copilots that help users prioritize deals and complete tasks through chat, and Analytics Copilots for platforms like Google Analytics that answer conversion rate and channel performance questions. The tool is open-source for self-hosting while offering a cloud version with faster setup, multiple users, user permissions, analytics, and support.
Superflows pricing
Pricing model: Freemium
Superflows offers a free Testing tier with 50 queries in the testing playground for evaluation in test mode. The Scale plan costs $999 monthly and includes all free features plus 10,000 Chat-to-API queries per month. Enterprise pricing is available as a custom option for companies with requirements exceeding the Scale plan limits. A 'Chat-to-API query' is defined as a message sent to the chat interface by a user that triggers a query to your API. The cloud version charges for faster & easier setup, multiple users, user permissions, analytics & support, while self-hosting is free including with fully open source models.
Superflows pros
- Adds AI assistant to product without needing an AI team
- Calls your product's APIs to answer complex analytics queries
- Writes code to crunch numbers and provide data insights
- Takes actions on behalf of users with confirmation before completion
- Anything your product can do, the AI assistant can do too
- Provides product documentation and expert guidance to users
- Reduces user answer time from hours to seconds
- Save engineering time - setup takes weeks instead of 6+ months
- Stay in control with approved answer formats
- Upload OpenAPI spec to build your AI assistant
- Test in chat playground before deploying
- Integrate into product with just 1 line of code
- Open-source option for self-hosting with fully open source models
- Analytics feature to analyze user interactions in dashboard
- Customize and control assistant behavior in dashboard
- Configure authentication for your API
- Enable/disable specific endpoints for assistant access
- Works with GPT LLMs currently
- React UI library (@superflows/chat-ui-react) for easy integration
- Gets any plot users need instead of building new dashboards
- Increases user activation and retention
- Evaluates assistant performance before going live
- Book workshop for requirements evaluation and best practices
- PoC built in 2 weeks tailored to your needs
Superflows cons
- Only supports GPT as LLM currently, not fully open source yet
- Cloud version requires payment while self-hosting is free
- Setup requires uploading OpenAPI spec which needs API documentation
- Limited to API endpoints you expose, cannot access functions outside API
- Requires connecting API to playground for testing
- Answer formats must be approved manually to stay in control
- Growth plan at $100/month may be expensive for small teams
- Scale plan at $999/month is pricey for larger query volumes
- Enterprise plan requires custom pricing discussion
- Testing free tier only includes 50 queries in playground
- Analytics Copilot for Google Analytics is still on waitlist
- No built-in support for llama 2 yet (working on it)
- Requires developer involvement for codebase integration
- Authentication configuration needed before testing
- May not work well without comprehensive API documentation
Frequently asked questions about Superflows
What is Superflows and what does it do?
Superflows makes it easy to add a powerful, reliable AI assistant to your product. It lets users control your product through chat by calling your product's API endpoints to answer complex analytics queries and take actions on behalf of users. It works like ChatGPT plugins but entirely within your product.
How do I set up Superflows for my product?
Setting up is simple: 1) Upload your OpenAPI spec and docs which defines the endpoints available and docs the assistant can reference, 2) Configure authentication and test in the chat playground to evaluate your assistant, 3) Once happy, integrate the assistant into your codebase with just 1 line of code.
What can Superflows Analytics Copilot do?
Superflows gets your users the answers they need in seconds for complex analytics queries. It calls your product's APIs to get data, then writes code to crunch the numbers and give users the insights they need. It can also visualize data and provide any plot users need instead of building new dashboards.
Can Superflows take actions for users?
Yes, Superflows can take actions on behalf of your users. It prepares actions for users and asks for confirmation before completing them. Anything your product can do, your AI assistant can do too through the Actions feature.
Is Superflows open source?
Yes, Superflows is open-source. You can self-host for free, including with fully open source models. The company is working on making it easy to host llama 2 so the whole stack is open source. They charge for the cloud version which has faster & easier setup, multiple users, user permissions, analytics & support.
What LLMs does Superflows support?
Superflows currently only supports GPT as the LLM. The team is working on making it easy to host llama 2 so the whole stack can be open source, but this feature is not yet available.
Who is Superflows built for?
Superflows is built for product teams at SaaS companies who want to embed AI into their products. It helps teams increase user engagement and retention, build fewer dashboards, save engineering time, and help users achieve more by reducing answer time from hours to seconds.
What is the pricing for Superflows?
Superflows offers a free Testing tier with 50 queries in the testing playground. The Scale plan costs $999 monthly and includes 10,000 Chat-to-API queries. Enterprise pricing is available as custom for larger needs. Self-hosting is free while the cloud version is charged for additional features.
How long does it take to build an AI assistant with Superflows?
Building in-house takes over 6 months, but with Superflows it takes weeks. The company also offers to build a proof of concept (PoC) in 2 weeks tailored to your needs after evaluating your requirements in a workshop.
What use cases does Superflows support?
Superflows supports multiple use cases including CRM Copilots that help users prioritize deals and complete tasks through chat, and Analytics Copilots for platforms like Google Analytics that answer questions about conversion rates, blog post performance, and channel LTV/CAC ratios. It also provides documentation support to help users get the most from software.