Trustguide
Trustguide AI is an artificial intelligence-powered tool designed to provide unbiased insights from customer reviews. The tool reads and an...
Last verified:
What is Trustguide?
Trustguide is an AI-powered platform that displays Google reviews directly on your website through floating notifications and widgets to build trust and boost conversions. It connects to your Google Business profile, automatically pulls existing reviews, and uses artificial intelligence to summarize them with neutral, unbiased summaries that highlight key customer sentiment phrases. The widget shows real-time notifications like '10 hours ago Sam rated us 5 stars on Google' with full review text, verified by Trustguide, making it impossible for visitors to miss while browsing.
Key features include floating notification widgets that remain visible during browsing, AI-generated summary sections showing overarching customer experiences, advanced customization options for colors and positioning, rating filter options (5-star only or broader range), weekly/daily/monthly review refresh options depending on plan, dashboard reporting and analytics, support for 10 languages, and 1-click installation on WordPress, Shopify, Wix, Webflow, Squarespace, Magento, BigCommerce, and WooCommerce. The platform also offers free installation service and priority support.
Trustguide is designed for businesses where reviews matter and websites aim to generate revenue, including professional services, local services, e-commerce, education & training, events & entertainment, health & medical, home services, money & insurance, restaurants & bars, shopping, sports, and travel & tourism. It serves small businesses testing social proof, growing websites, multi-location businesses, high-traffic websites, and large enterprises needing scalable solutions.
Trustguide pricing
Pricing model: Free
Free plan: $0/month or $0/year - includes 1,000 monthly visitors, 1 notification, monthly reviews refresh, AI summary, floating notification, advanced customizations, star rating filter, custom page rules, dashboard reporting, free installation service, 10 languages, priority support. Starter plan: $39/month or $29/year - includes 10,000 monthly visitors, 10 notifications, weekly reviews refresh, plus all Free features. Business plan: $79/month or $59/year - includes 100,000 monthly visitors, unlimited notifications, daily reviews refresh, plus all Starter features. Pro plan: $299/month or $199/year - includes 1M monthly visitors, unlimited notifications, daily reviews refresh, plus all Business features. All paid plans billed monthly or yearly.
Trustguide pros
- Increases website conversion rates by up to 30%
- Floating notifications are impossible for visitors to miss
- 1-click installation in under 60 seconds
- Connects automatically to Google Business profile
- AI generates unbiased neutral review summaries
- Shows real customer feedback with timestamps
- Verified by Trustguide badge adds credibility
- Advanced customization matches your website brand
- Filter reviews by rating (5-star or broader)
- Supports 10 languages for global businesses
- Dashboard reporting with analytics included
- Free plan available forever with no expiration
- Priority support included even on free plan
- Free installation service at no cost
- Weekly or daily review refresh on paid plans
Trustguide cons
- Currently only supports Google reviews
- Tripadvisor and Trustpilot support still being added
- Free plan limited to 1,000 monthly visitors
- Only 1 notification on free plan
- Monthly billing required for paid plans
- No built-in review collection feature
- Requires adding script code to website
- Higher pricing for enterprise Pro plan
Frequently asked questions about Trustguide
What is Trustguide and how does it work?
Trustguide lets you display your Google reviews directly on your website in a way that visitors can immediately see and understand. Once installed, it connects to your Google Business profile, pulls your reviews, and uses AI to summarise them and highlight key points. These are then shown on your website through notifications that appear while visitors are browsing. Instead of expecting users to leave your site and check reviews elsewhere, Trustguide brings that trust directly into your website experience in an unmatched attention grabbing style.
Where do the reviews come from?
Trustguide connects to your Google Business profile and uses your existing Google reviews. This means everything shown is based on real customer feedback already associated with your business. You are not creating new reviews or manually adding them. Support for Tripadvisor and Trustpilot is being added, which will allow you to combine reviews from multiple platforms.
How does Trustguide increase conversions?
Most visitors hesitate before taking action, especially if they are unsure about the quality of a business. Trustguide reduces that hesitation by showing real customer feedback at the right moment, while the visitor is already engaged with your website. This reinforces trust and helps users feel more confident in making a decision. Instead of searching for reviews elsewhere, they see proof directly on your site, which shortens the decision process.
Can I choose which reviews are displayed?
Yes. You can filter which reviews are shown based on rating. For example, you can choose to show only 5-star reviews, or include a broader range if you want to present a more balanced view. This allows you to control how your business is represented while still using real customer feedback.
Can I customise how notifications look to match my website and brand?
Yes. You can customise how notifications appear so they match your website. This includes colours, position on the screen, text, and general layout. The goal is to make the notifications feel like part of your site rather than something external.
How do I install Trustguide?
Installation is simple and takes only a few seconds. You copy a small piece of code and paste it into your website. Once added, Trustguide starts working immediately. If you are unsure, we provide step-by-step instructions, and we can also install it for you at no cost.
Which platforms does Trustguide support?
Trustguide works on any website where you can add a script. It integrates easily with platforms like WordPress, Shopify, Wix, and Webflow, and can also be added through Google Tag Manager. It also supports WooCommerce, Squarespace, Magento, and BigCommerce.
How quickly can I see results?
You can start using Trustguide immediately after installation. Your reviews will appear as soon as the widget is live, and visitors will start seeing them straight away. Any impact on behaviour depends on your traffic, but there is no delay in setup or activation.
Is the free plan really free forever?
Yes, our free plan is free forever. Whether you're a small business or a large enterprise, there's always a plan for you. The free plan includes 1,000 monthly visitors, 1 notification, monthly reviews refresh, AI summary, floating notification, advanced customizations, dashboard reporting, free installation service, 10 languages, and priority support.
What industries is Trustguide suitable for?
Trustguide is suitable for any business where reviews are important and your website goal is to generate revenue. This includes professional services, local services, e-commerce, education & training, events & entertainment, health & medical, home services, money & insurance, restaurants & bars, shopping, sports, and travel & tourism. If you have Google reviews and want to increase conversions, Trustguide is for you.