Zoom AI Companion
Zoom AI Companion empowers you to increase productivity, improve team effectiveness, and enhance your skills. Using Zoom’s unique federated...
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What is Zoom AI Companion?
Zoom AI Companion is an intelligent workplace AI assistant integrated with Zoom Workplace that boosts productivity by understanding user needs from prior interactions, synthesizing information across platforms, and proactively assisting with tasks. It captures context from meetings, chats, and connected apps like Google Drive and Microsoft OneDrive to provide relevant insights, summaries, and action items. Key features include automatic meeting summaries, real-time note-taking, content generation like email drafts and documents, a web-based chat interface for queries, daily reflection reports, and agentic retrieval for searching work data.
Designed for diverse roles such as executives, sales teams, IT admins, HR professionals, product managers, customer support, and marketers, it helps turn conversations into actionable steps whether in meetings, Team Chat, or standalone web use. It enriches user notes, generates follow-up tasks, supports brainstorming, and offers accessibility features like captions in 46 languages and improved transcription for accented speech. The tool emphasizes enterprise security, not using customer content for training models.
AI Companion 3.0 introduces advanced capabilities like post-meeting follow-up templates, document drafting and editing with export to PDF, Word, Markdown, or Zoom Docs, and custom configurations for specific organizations. It's ideal for knowledge workers seeking frictionless AI that delivers complete deliverables rather than just answers, enhancing collaboration in business, education, and personal use while maintaining Zoom's familiar interface.
Zoom AI Companion pricing
Pricing model: Freemium
AI Companion is included at no extra charge with eligible paid Zoom Workplace plans like Pro and above. Free Basic plan offers limited access: AI in 3 meetings/month with summaries, questions, notes; 20 prompts on side panel/web; agentic retrieval with limits. Paid add-on available for Basic users at $10/month for broader access. Custom AI Companion and specialized features require separate pricing.
Zoom AI Companion pros
- Generates automatic meeting summaries with action items
- Provides real-time note-taking and transcript enrichment
- Offers web surface for browser-based AI chat
- Integrates with Google Drive and OneDrive
- Creates daily reflection reports on tasks and meetings
- Drafts follow-up emails and tasks from discussions
- Supports document creation and editing in canvas mode
- Exports content to PDF, Word, Markdown, Zoom Docs
- Agentic retrieval searches across Zoom data and apps
- Captions available in 46 languages for accessibility
- Enhances transcription for accented speakers
- Custom AI Companion for organization-specific needs
- Included free with paid Zoom Workplace plans
- Limited free access for Basic users in 3 meetings/month
- Proactively detects and tracks action items
- Generates in-meeting questions and insights
- Summarizes Team Chat threads efficiently
Zoom AI Companion cons
- Not available in all regions or industries
- Requires paid Zoom Workplace for full access
- Free Basic tier limited to 3 meetings per month
- Limited queries on side panel and web for free users
- Admin must enable features for users
- Custom add-ons incur extra fees
- Dependent on Zoom ecosystem integration
- Gmail/Outlook support coming soon, not yet available
- Potential accuracy limits in complex contexts
Frequently asked questions about Zoom AI Companion
What is Zoom AI Companion?
Zoom AI Companion is an intelligent workplace AI assistant that integrates with Zoom Workplace and connected platforms to boost productivity. It understands user needs through prior interactions, synthesizes information across supported platforms, accesses real-time web data, and proactively detects, tracks, and helps users complete actions and work more efficiently.
How do I enable AI Companion?
If you lack admin privileges, contact your Zoom administrator. Features are in Settings under the AI Companion tab. Admins enable account-wide, users manage personal settings. Review the getting started guide on the support site for setup.
Does Zoom use my data to train AI models?
Zoom does not use any customer audio, video, chat, screen sharing, attachments, or other communications content like poll results, whiteboard, or reactions to train Zoom’s or third-party AI models.
Is AI Companion free?
Core capabilities are included at no additional cost with paid Zoom Workplace user accounts. Specialized products, custom configurations, and certain third-party agents may require extra fees. Free Basic users get limited access.
What is the web surface feature?
The web surface is a browser-based chat interface for interacting with AI Companion without downloads. Log into your Zoom account, access under AI Companion section, type natural language questions about meetings, documents, or tasks for contextual responses.
What note-taking features does it offer?
AI Companion provides real-time note-taking, meeting summaries, and transcripts for in-person or virtual meetings, even if not the host. It enriches quick user notes by expanding on key points and organizes everything accessibly.
Can it connect to other apps?
Yes, it connects to third-party services like Google Drive and Microsoft OneDrive for agentic retrieval. Gmail and Outlook support coming soon. Custom AI Companion allows adding organization data sources.
What accessibility features are included?
Offers captions in 46 languages, AI cleanup for transcripts and voice dictation, and enhanced accuracy for accented speakers. Translated captions included in Enterprise plans or as add-on for others.
What is Custom AI Companion?
The Custom AI Companion paid add-on tailors AI for unique organizations, verticals, or roles using Zoom AI Studio, incorporating data from third-party apps to drive decisions and complete tasks.
How does AI Companion 3.0 improve productivity?
It adds agentic writing for drafting/editing documents from meetings, daily reflection reports, follow-up templates with tasks and emails, brainstorming tools, and deep research mode for consolidated insights across multiple sources.