Basepilot
Basepilot is an AI tool designed to automate work tasks, focusing primarily on repetitive, manual jobs. This tool functions as an AI cowork...
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What is Basepilot?
Basepilot is an AI-powered operations platform that provides custom AI workers to automate claims and policy administration for insurers, managing general agents (MGAs), and brokers. It acts as a virtual operations team, streamlining the entire claims pipeline with secure, reliable agentic AI built specifically for the insurance industry. The platform helps companies achieve a 20% reduction in LAE (Loss Adjustment Expenses), $1M saved in claims costs, 1x faster handling time, and 1-3 points loss ratio gain.
Basepilot offers AI workers customized for each line-of-business including Personal Lines (high-volume, low-touch claims), Commercial Lines (high-complexity claims), Specialty Lines (investigation copilot), and Workers' Compensation (medical complexity and compliance). The platform covers four main claims agent functions: Intake & Assignment (capturing claims from any channel and routing to right handler), Investigation (analyzing claim details against policies and exclusions), Communications & Settlement (handling end-to-end communications and settlement workflows), and Data Intelligence (extracting and structuring documents to create clean claim records).
The tool is designed for insurers, TPAs, and MGAs who struggle with legacy claims processes involving manual operations, unstructured dirty data, and painful back-and-forth across multiple tools. Companies like Old Republic International and Zurich use Basepilot to make claims operations more efficient, less costly, and more intelligent. The platform integrates with existing systems without migrations or disruptions.
Basepilot pricing
Pricing model: Free
Basepilot does not publicly disclose pricing details on their website. The company operates on a subscription basis and requires interested customers to book a demo or email [email protected] to schedule a demo and discuss pricing. The platform is currently in private beta working closely with early customers, so custom enterprise pricing is likely provided after demo consultation.
Basepilot pros
- 20% reduction in claim cycle time
- 20% reduction in LAE (Loss Adjustment Expenses)
- $1M saved in claims costs
- 1x faster handling time
- 1-3 points loss ratio gain
- AI workers customized for each line-of-business
- Works with existing systems - no migrations needed
- No disruptions to current workflows
- Captures claims from any channel
- Routes claims using custom business logic and capacity
- Analyzes claims against policies and exclusions automatically
- Handles end-to-end claim communications and settlements
- Extracts and structures every document into clean claim records
- Reduces leakage and cycle time in complex claims
- Acts as copilot to structure complex files and reveal insights
- Streamlines tasks while managing medical complexity
- Ensures compliance in Workers' Compensation claims
- Makes claims team more efficient, intelligent and consistent
Basepilot cons
- No public pricing information available online
- Currently in private beta - limited availability
- Requires booking a demo to access the platform
- Primarily focused on insurance industry only
- No self-service signup - must contact founders directly
- Limited to browser-based workflows
- New company founded in 2024 with limited track record
- Small team size (2 founders) may limit support capacity
Frequently asked questions about Basepilot
What is Basepilot?
Basepilot is an AI-powered operations platform that provides custom AI workers to automate claims and policy administration for insurers, managing general agents (MGAs), and brokers. It acts as a virtual operations team, streamlining the entire claims pipeline with secure, reliable agentic AI built specifically for the insurance industry.
Who is Basepilot for?
Basepilot primarily serves insurers, TPAs (Third Party Administrators), and MGAs (Managing General Agents) who deal with claims operations. Companies like Old Republic International and Zurich use Basepilot to make their claims operations more efficient, less costly, and more intelligent.
What lines of business does Basepilot support?
Basepilot offers AI workers customized for Personal Lines (high-volume, low-touch claims), Commercial Lines (high-complexity claims), Specialty Lines (investigation copilot for experts), and Workers' Compensation (streamlining tasks while managing medical complexity and compliance).
What are the key results Basepilot delivers?
Basepilot delivers a 20% reduction in LAE (Loss Adjustment Expenses), $1M saved in claims costs, 1x faster handling time, and 1-3 points loss ratio gain for insurance companies using the platform.
What claims functions does Basepilot automate?
Basepilot automates four main claims agent functions: Intake & Assignment (capture claims from any channel and route to right handler), Investigation (analyze claim details against policies and exclusions), Communications & Settlement (handle end-to-end communications and payments), and Data Intelligence (extract and structure documents into clean claim records).
Does Basepilot require migrating from existing systems?
No, Basepilot is built to work with existing systems without migrations or disruptions. The platform integrates seamlessly with the tools and systems insurance companies already use.
How does Basepilot handle high-complexity claims?
For Commercial Lines and high-complexity claims, Basepilot handles them with confidence by coordinating policies, documents, and parties while reducing leakage and cycle time. The AI agents work alongside claims teams to make them more efficient, intelligent and consistent.
What problem does Basepilot solve?
Basepilot solves the legacy claims problem of manual processes, unstructured dirty data, and painful back-and-forth across multiple tools and people. It replaces these with AI agents that work alongside claims teams to automate traditionally manual and repetitive tasks.
How do I get started with Basepilot?
Basepilot is currently in private beta working closely with early customers. To get started, you need to email [email protected] to schedule a demo or book a time in their calendar to discuss how the platform can help your organization.
Who founded Basepilot?
Basepilot was founded in 2024 by Ken Hendricks (CEO) and Pascal Wieler. Ken previously led product at a B2B fintech startup with 3M users and customers like Visa and Bank of America. Pascal studied CS MSc at CMU and KIT, co-founded a robotics startup, and worked on self-driving cars at Mercedes-Benz. Basepilot is Y Combinator Winter 2024 batch company.