Gnbly
Gnbly serves as a personal Artificial Intelligence (AI) assistant designed to automate daily communication tasks. Task capabilities include making restaurant re...
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What is Gnbly?
Gnbly (now rebranded as NatterGPT) is an AI executive assistant that automates phone calls for individuals and businesses. The tool calls customers, navigates through IVR phone menus by pressing buttons, and provides detailed reports including call summaries and lead qualification reports. It handles both incoming and outgoing calls, making it versatile for various use cases.
Key features include call recording, IVR navigation, call transfer to humans mid-call, crisis management scaling (1,000+ calls per hour), customer service follow-ups, delivery reminders, real estate lead calling, restaurant reservation booking, appointment scheduling, and business inquiry gathering. The platform uses advanced third-party AI services like OpenAI to generate communication content.
Gnbly is designed for business users including real estate agents calling leads/tenants, businesses needing customer service representatives, sales teams, crisis management teams requiring high-volume calling, and individuals wanting personal assistant services for scheduling medical appointments, salon visits, and dining reservations.
The tool streamlines daily routines by eliminating waiting periods on hold, resolving queries, collecting vital information, and retrieving business information like store hours, product stock, and pricing specifics. Users simply import a list and NatterGPT calls them one by one, reporting back with summaries.
Gnbly pricing
Pricing model: Paid
Three main plans: Hobby ($49/month) includes custom phone number, 120 min calls (soft cap), IVR navigation, free templates, free call summary, basic community support, extra calls at $0.6/min. Pro ($200/month, popular) includes everything in Hobby plus 10 hours calls (soft cap), call recording, preset scripts, human transfer capability, email support (3-day turnaround), extra calls at $0.5/min. Business ($2,000/month) includes everything in Pro plus 100 hours calls, incoming call handling, sales/customer support for incoming calls, lead qualification reports, email support (1-day turnaround), emergency phone support (same-day), extra calls at $0.35/min. Enterprise plan available upon request. $3 trial for 2 days with 5 min soft cap (renews every 2 days).
Gnbly pros
- Automates phone calls completely without human intervention
- Navigates through IVR phone menus by pressing buttons automatically
- Handles both incoming and outgoing calls seamlessly
- Provides detailed call summary and lead qualification reports
- Can scale to 1,000+ calls per hour for crisis management
- Includes call recording feature for quality assurance
- Allows transfer to human agent mid-call when needed
- Custom virtual phone number included in all plans
- Free templates for job prompts available
- Works for real estate lead calling in minutes instead of days
- Can book restaurant reservations with voice commands
- Eliminates waiting on hold for customer service calls
- Uses advanced AI (OpenAI) for realistic conversations
- Preset call scripts available on Pro plan and above
- Email and phone support available depending on plan
Gnbly cons
- No free trial offered (only $3 trial for 2 days)
- Bootstrapped company with limited budget
- Soft caps on call minutes may limit heavy usage
- Extra calls charged at $0.35-$0.60/min depending on plan
- Hobby plan limited to 120 minutes per month
- Pro plan at $200/month may be expensive for individuals
- Business plan at $2,000/month is pricey for small businesses
- Email support has 1-3 business day turnaround time
- Only supports limited languages and regions
- Uses third-party AI services (Privacy concerns)
- New and unproven compared to established competitors
- No mobile app mentioned, primarily web-based
- Limited integration options compared to enterprise tools
- Premium voice requires business plan
- Call quality may vary depending on AI service
Frequently asked questions about Gnbly
Why do you not offer a free trial?
The company cannot offer a free trial at the moment because the project is completely bootstrapped and they do not have much budget to work with. Instead, they offer a $3 trial for 2 days with a 5 minute soft cap that renews every 2 days.
What are some limitations on what NatterGPT can do?
NatterGPT has limitations on tasks it can perform, though specific limitations are detailed in their FAQ. The tool can navigate phone menus and make calls, but may have constraints on certain complex interactions or specialized industry requirements.
How secure is my data when using NatterGPT?
Gnbly takes privacy and security seriously and has implemented strict measures to protect personal information. They are committed to maintaining transparency about how they collect, use, and share data. Users should review their Privacy Policy and Terms of Service for detailed information.
Can I customize my AI assistant's name / voice?
Yes, users can customize their AI assistant's name and voice. Premium voice is available on the business plan. The platform allows customization to meet specific needs and preferences.
What country/region and language does NatterGPT support?
NatterGPT supports specific countries, regions, and languages, though the exact list should be confirmed with the company. The tool uses advanced AI to understand and respond to requests across different languages.
What kind of tasks can NatterGPT perform?
NatterGPT can make restaurant reservations, schedule appointments, call service providers, handle customer service support, gather business inquiries, perform screening interviews, obtain quotes, request status updates, handle delivery reminders, follow-up calls, call real estate leads/tenants, and navigate IVR systems to interact with customer service.
I want to use NatterGPT for my business as a sales / customer service representative, is that possible?
Yes, NatterGPT can be used as a sales/customer service representative for businesses. The Business plan specifically includes features for this use case: letting NatterGPT handle incoming calls, act as sales/customer support during incoming calls, and provide lead qualification reports for incoming calls.
You look very similar to Gnbly.com
Gnbly is now NatterGPT - the company rebranded. The AI phone calls now sound more realistic with lower latency. The domain gnbly.com still redirects to the NatterGPT service.
How do I get started with NatterGPT?
To get started, create an account using your email address and phone number. Then rent a virtual phone number from the platform and choose a subscription plan that suits your needs. You can also call (814)300-0006 to talk to Natter live in inbound mode.
What is the difference between inbound and outbound mode?
Inbound mode allows you to call (814)300-0006 to talk to Natter live, while outbound mode involves NatterGPT calling your customers or a list you import. Outbound calls are used for reaching customers, leads, or tenants, while inbound handles incoming customer calls as a CSR/sales representative.