Rosie
AI answering service handling business calls 24/7 - answers questions, books appointments, filters spam. From $49/mo.
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What is Rosie?
Rosie is an AI-powered call answering service that acts as a 24/7 virtual receptionist for small businesses. It answers incoming business calls automatically, taking messages, gathering essential caller information, answering common questions about pricing/services/hours, and booking appointments directly into calendars. Rosie eliminates missed calls and voicemail hang-ups where prospective customers simply hang up without leaving a message.
Key features include custom FAQ setup where businesses provide answers to most-asked questions, custom greeting creation to personalize Rosie for their business, automatic spam filtering that blocks 1-800 numbers and robocalls, calendar appointment booking integrations with Google Calendar, Calendly, Acuity, and Appointlet, warm and live call transfers, waterfall transfers that try multiple numbers until someone answers, custom agent training by uploading training files, call recordings with transcripts saved in an inbox, email and text notifications for every call, and native iOS/Android apps. Rosie automatically learns from your Google Business profile and website to stay updated on business information.
Rosie is designed for solo owners and small businesses across industries including home services (plumbing, construction, cleaning), law firms, property management, real estate, automotive, salons, accounting, fitness franchises, and limo services. It's ideal for businesses that can't always answer the phone during the day, work on jobs where they can't stop current tasks for calls, handle after-hours calls, or manage call overflow. Over 1,900 local businesses trust Rosie to handle 3.1 million+ calls.
The service costs 10x less than traditional answering services at $2/minute, offering cost-effective AI phone support starting from $49/month. Setup takes just a few minutes through a simple 3-step process: add FAQs, create a custom greeting, and turn on spam filtering. Businesses can keep their existing phone number by forwarding it to Rosie.
Rosie pricing
Pricing model: Paid
Rosie offers three monthly paid plans: Professional at $49/month for solo owners and small businesses with 250 minutes per month and 2 custom message taking scenarios; Scale at $149/month (most popular) for busy businesses with 1,000 minutes per month, 5 custom message scenarios, calendar appointment booking, warm transfers, live transfers, and send texts during calls; Growth at $299/month for high-volume businesses with 2,000 minutes per month, unlimited message scenarios, waterfall transfers, custom agent training, white-glove onboarding, and priority support. All plans include a 7-day free trial with all features, cancel anytime, native iOS/Android apps, 24/7 availability, multiple simultaneous calls handling, automatic business training from Google profile and website, custom FAQ answers, 10+ voices, custom name/greeting, English & Spanish, area code selection, call summaries/transcripts/recordings, email/text notifications, and Zapier integration. Optional Website Texting add-on is $50/month with 25 conversations included then $1 per additional conversation.
Rosie pros
- 24/7/365 availability - never sleeps or takes breaks
- Starting price of $49/month - 10x cheaper than traditional answering services
- 7-day free trial with all features included
- Cancel anytime with no long-term commitment
- 250 minutes per month on Professional plan
- Handles multiple simultaneous calls - no busy signals
- Automatic spam detection blocks 1-800s and robocalls
- Answers calls in both English and Spanish
- 10+ different agent voices to choose from
- Custom agent name and greeting personalization
- Pick your own area code for the Rosie number
- Call recordings, transcripts, and summaries saved in inbox
- Email and text notifications for every call received
- Calendar booking integrates with Google Calendar, Calendly, Acuity, Appointlet
- Zapier integration connects to 1,000+ apps
- Native iOS and Android mobile apps included
- Warm transfers - Rosie briefs team before connecting calls
- Live transfer option for instant connect when needed
- Custom FAQ setup teaches Rosie business-specific answers
- Automatically trained on your business from Google profile and website
- Waterfall transfers try multiple numbers until someone answers on Growth plan
- Custom agent training allows uploading training docs and policies
- White-glove onboarding with dedicated specialist on Growth plan
- Priority support with faster email and chat responses on Growth plan
Rosie cons
- No completely free tier - only 7-day trial then paid plans
- Professional plan limited to 250 minutes monthly
- Custom message taking only 2 scenarios on Professional plan
- Scale plan at $149/month may be expensive for very small businesses
- Growth plan at $299/month is premium pricing
- Overage fees apply if exceeding monthly minute limits
- Calendar integration limited to 4 specific services only
- CRM integration requires Zapier - not native direct CRM connections
- No native affiliate program mentioned on website
- No agency or partner program currently offered
- Website Texting add-on costs extra $50/month
- 25 website conversations included then $1 per additional conversation
- Setup requires forwarding existing phone number to Rosie
- Must add credit card on file to start trial and take calls from external numbers
- Limited to English and Spanish - no other languages supported
- Custom agent training only available on Growth plan
- White-glove onboarding only on Growth plan not lower tiers
- Priority support limited to Growth plan customers
- Professional plan lacks appointment booking feature
- Scale plan limited to 5 message taking scenarios
- Uploading training files requires Premium/Scale/Growth tier
Frequently asked questions about Rosie
Do you offer a free trial?
Yes, Rosie offers a 7-day free trial with all features included. You can start risk-free and test the complete service before committing to a paid plan. No credit card required to start the trial, but you'll need to add a credit card on file when you're ready to take calls from external numbers.
Can I cancel anytime?
Yes, you can cancel anytime with no long-term commitment or cancellation fees. All Rosie plans are month-to-month with auto-renewal, and you retain access until the end of your current billing period.
Can I switch plans later?
Yes, you can switch plans later as your business needs change. You can upgrade from Professional to Scale or Growth, or downgrade if needed. Plan changes are handled through your account settings.
What happens if I go over my minutes?
If you exceed your monthly minute limit, you'll be charged overage fees. The specific overage rate isn't detailed on the website, but you can monitor your usage and upgrade to a higher plan with more minutes if you consistently need more.
How long does it take to set up?
Setup takes just a few minutes through Rosie's simple 3-step onboarding process. You add specific FAQs with answers to your most asked questions, create a custom greeting personalized for your business, and turn on spam filtering. When ready to take external calls, you add your credit card and select your provider with instructions to forward your existing business number.
Can I get help setting up Rosie?
Yes, Rosie offers free consultation once you sign up, and their Support team is available to answer questions anytime. Growth plan customers receive white-glove onboarding with a dedicated specialist available to set you up completely.
Can I keep my phone number?
Yes, you can keep your existing business phone number. You forward your current number to your new Rosie agent by selecting your provider in the setup process, and Rosie provides exact instructions on how to forward your existing business phone number to your new Rosie agent.
Can I start using Rosie for after-hours and overflow calls only?
Yes, you can start using Rosie specifically for after-hours calls and daytime call overflow. This is ideal for businesses that want to answer calls when unavailable during work hours or when busy and unable to answer the phone while on the job.
Which calendar services does Rosie integrate with to set appointments?
Rosie integrates directly with four calendar services for appointment booking: Google Calendar, Calendly, Acuity, and Appointlet. You can schedule appointments directly on your calendar without scheduling links by going to Integrations settings, choosing your calendar app, completing authorization, and toggling on 'Schedule Directly' in Appointments settings.
Does Rosie connect to my CRM and other business tools?
Rosie connects to CRMs and 1,000+ business tools through Zapier integration, which is included on all plans. Through Zapier, you can sync Rosie with your CRM to automatically enter collected caller information as leads without double entry or copy-pasting. Users have successfully integrated Rosie with Service Autopilot CRM through Zapier for seamless lead management.