Sameday AI
Automate calls, schedule, analyze, and handle payments 24/7.. [Free Trial]
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What is Sameday AI?
Sameday AI is an AI-powered phone answering system designed specifically for home service businesses such as plumbing, HVAC, roofing, pest control, and solar companies. The platform answers incoming phone calls 24/7 using human-like AI voice agents that engage with customers, gather essential information, qualify leads, and book appointments directly into field service management software. With over 2 million calls answered and a 92% booking rate, Sameday AI ensures businesses never miss customer inquiries even after hours or during peak times.
Key features include four specialized AI roles: AI Dispatcher for prioritizing high-value jobs and managing capacity, AI CSR for handling customer inquiries and billing, AI Salesperson for selling memberships and negotiating payment plans, and AI Receptionist for booking appointments like a top salesperson. The system handles both inbound and outbound calls, sends automated text responses, transfers calls to human staff when requested, and integrates with popular field service software including ServiceTitan, FieldRoutes, Jobber, Service Fusion, and Housecall Pro through API or Zapier.
Sameday AI is ideal for home service contractors and companies who want to capture more leads, provide 24/7 customer service, scale their contact center instantly without hiring additional staff, and reduce missed calls that result in lost revenue. The platform offers hands-on setup support with an average 15-minute response time from their support team, and includes call analytics dashboards with transcripts and recordings.
The AI mimics natural human conversation using Pro-voice technology, detects when callers want to speak to a person and seamlessly transfers them, and includes four layers of fallback for each AI component to ensure seamless performance during outages. Businesses can start taking calls in just 15 minutes after scheduling a demo.
Sameday AI pricing
Pricing model: Freemium
Sameday AI offers three pricing tiers: Launch plan at $349/month starting with 500 minutes, Scale plan at $559/month starting with 1000 minutes, and Enterprise plan with custom pricing for unlimited usage. All plans include a 14-day free trial. The platform is a subscription-based service with no permanently free tier. During the demo, account representatives provide tailored walkthroughs and custom pricing options are available for enterprise customers. After the free trial, customers can cancel or transition to a paid plan.
Sameday AI pros
- 92% booking rate on qualified calls
- 24/7 availability including after hours and weekends
- Answers over 2 million calls in the trades
- Books appointments directly into field service software
- Handles both inbound and outbound calls
- Automatically sends text message responses
- Seamlessly transfers calls to human agents when requested
- Integrates with ServiceTitan, Jobber, FieldRoutes, and more
- 96% customer satisfaction rate
- Starts taking calls in just 15 minutes after demo
- Pre-built outbound call and texting campaigns
- Four layers of fallback for uninterrupted service
- AI detects caller tone and hesitation for transfers
- Collects customer information and service details automatically
- Handles appointment rescheduling and cancellations
- Qualifies leads by asking screening questions
- Follows up on estimates and Google Local Services leads instantly
- 15-minute average support response time
Sameday AI cons
- Requires scheduling a demo to sign up (no self-service signup)
- Pricing starts at $349/month which may be expensive for small contractors
- Primarily designed for home services, less suitable for other industries
- Initial kinks reported by some users during first few months
- No free tier available (only 14-day free trial)
- Custom Enterprise pricing not publicly disclosed
- May need customization for unique business scripts and policies
- Limited to businesses with API-enabled software for full integration benefits
Frequently asked questions about Sameday AI
How do I sign up for Sameday AI?
Schedule a demo through the website. AI experts will walk you through the platform and customize Sameday AI to fit seamlessly into your daily operations. Most people can start taking calls in just 15 minutes after the demo. During onboarding, the AI models learn your business's unique needs and you can explore all features, analytics, and benefits. After the free trial, you can cancel or transition to a paid plan.
What if customers want to speak to a person?
Sameday AI detects when callers prefer a live agent by analyzing tone, hesitation, and repeated questions. The system then seamlessly transfers them to human staff when needed for the best customer experience. This ensures customers never feel trapped talking to a bot when they need human assistance.
How many phone calls can Sameday AI handle at once?
Sameday AI regularly stress tests their system with hundreds of thousands of simultaneous phone calls to ensure it's always ready to answer your phones no matter what happens. The platform is designed to instantly scale your entire contact center without limitations on concurrent calls.
How does Sameday ensure I never miss a new customer?
Sameday has four layers of fallback for each AI component, ensuring seamless performance by instantly switching to backup servers across the U.S. if any slowdown or outage occurs. This redundancy guarantees that your phones are always answered and no customer inquiry goes missed.
Can Sameday AI make outbound calls and send texts?
Yes! Sameday comes with pre-built outbound call and texting campaigns. It can reply instantly to leads from platforms like Angi and follow up relentlessly to turn every lead into a paying customer. The AI handles lead follow-up, sends automated text responses, and makes outbound follow-up calls on estimates.
Does Sameday AI integrate with my software?
Yes! Sameday AI partners with top Field Service platforms like ServiceTitan as an official partner and integrates seamlessly with HubSpot, Zapier, and any tool with an available API. This means you can connect it to virtually anything including FieldRoutes, Jobber, Service Fusion, and Housecall Pro.
Will the AI answering service integrate with my current commercial cleaning management software?
Yes, no matter what type of scheduling and management software you use, Sameday AI is designed to integrate seamlessly. There's no need to overhaul your existing system to reap the benefits of the AI. Any software with an API can be connected.
What industries does Sameday AI work best for?
Sameday AI is specifically designed for home service businesses including plumbing, heating, cooling (HVAC), roofing, pest control, solar companies, and related trades. The AI is trained to handle the specific needs of these industries including emergency service requests, lead qualification, appointment scheduling, and follow-up on estimates.
What happens during a demo?
After scheduling a demo, Sameday will call at your appointment time for approximately 30 minutes. They walk you through the AI platform and backend integrations, answer all your questions, and show you how the system works. If you like what you learn, they get you onboarded so you can start using Sameday same day.
What is Sameday AI's booking success rate?
Sameday AI books over 92% of qualified calls into appointments, with industry-leading booking rates across different locations. Real customer data shows booking rates ranging from 87.63% to 90.43% across various California locations. The AI has sold $1.25B in revenue through their AI agents with a 96% customer satisfaction rate.