Eleos Health
Revolutionizes therapy with AI-driven voice analysis and real-time insights.. [Contact for Pricing]
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What is Eleos Health?
Eleos Health is an AI-powered CareOps automation platform purpose-built for behavioral health, substance use disorder (SUD) treatment, home health, and hospice organizations. It serves as the
Eleos Health pricing
Pricing model: Freemium
Pricing is quote-based with no publicly listed standard plans. The platform is positioned for mid-market and enterprise behavioral health organizations. There is no free tier or free version available. GetApp lists
Eleos Health pros
- Reduces documentation time by over 50-70%
- Generates 70-84% of progress note content automatically
- Completes notes in about 4.8 minutes vs 10 minutes pre-Eleos
- 84% of providers report less job-related stress
- Automatic 100% note scanning for compliance reviewed
- Reduces uninsured clients by 35% through hidden coverage discovery
- More efficient eligibility checks with AI guardrails
- Faster symptom reduction shown in randomized controlled trial
- EHR-agnostic browser extension requires no APIs or custom builds
- Supports over 150 languages including Spanglish blends
- HIPAA, HITRUST, SOC 2 Type II, ISO 27001/27799, ISO 42001 certified
- Works for in-person and telehealth sessions
- Supports individual, group, psychiatry, and assessments
- 35% increase in evidence-based techniques used by clinicians
- Audio deleted within 1-2 minutes after session concludes
- Real-time compliance checks flag issues before submission
- Clinical Insights Agent provides in-workflow co-pilot guidance
- Most widely adopted AI platform in behavioral health across 29 states
Eleos Health cons
- Price tag can cause initial sticker shock to management
- Device can only be used in clinic, not at home or school
- Not as comprehensive when using note feature vs device
- Difficult to use for family delivered services
- Heavy dependence on voice recognition accuracy
- Requires initial time investment for integration and training
- Potential privacy concerns with AI in sensitive health conversations
- May require patient notice and written consent per state regulations
Frequently asked questions about Eleos Health
What is Eleos Health?
Eleos is the system of action for community-based care organizations. Powered by purpose-built Polaris AI, Eleos transforms clinical and operational signals into real-time action. Acting within the flow of care, Eleos automates repetitive administrative work—verifying eligibility, guiding documentation, and ensuring compliance—preventing problems before they arise. While AI scribes merely document what happened, Eleos executes work in the moment, enabling organizations to deliver higher-quality care, ensure compliance, and protect revenue.
Which EHRs does Eleos integrate with?
Eleos doesn't traditional integrate with EHRs; it offers a lightweight technical embedding solution via a browser extension, which requires minimal IT investment. It's compatible with a variety of web-based EHRs including Carelogic, Credible, InSync, SmartCare, My Avatar NX, MyEvolv, EchoVantage, PCE, Kipu, Welligent, eHana, and Exym.
How accurate is Eleos AI technology?
Eleos Health's AI technology is based on a robust Natural Language Processing engine customized for behavioral health. The company has the industry's largest voice dataset of real-life behavioral health sessions. The Eleos word error rate is around 93-94% accurate. The clinical team continuously reviews data to ensure ongoing improvement and correctness of the engine and models.
How long are session recordings stored?
Eleos processes session audio in real time, deleting the audio within 1-2 minutes after the session concludes. Eleos retains AI-generated note suggestions and user engagement data for refining models, as well as minimal session identifying information such as clinician ID, session date/time, client unique ID, and name.
What security certifications does Eleos have?
Eleos is HIPAA compliant, FERPA compliant, SOC 2 certified, HITRUST compliant, and has received ISO 27001, ISO 27799, and NIST CSF certifications. All customer data is hosted on HIPAA and PHI compliant Amazon Web Services servers located strictly within the continental United States.
What types of providers and notes does Eleos cover?
Eleos Documentation works for all narrative portions of notes—including initial evaluations and follow-up sessions—and users have flexibility to leverage the ambient scribe and/or text summary input for most notes. It supports individual therapy, group therapy, psychiatry, assessments, and more for both in-person and telehealth sessions.
Does Eleos replace clinical judgment?
No. Eleos is not here to replace providers' judgment about the proper course of clinical care. The relationship between providers and clients is at the center of great care. Eleos exists to supply insights and empower clinicians to deliver higher quality, more personalized care. The ambient solution operates in the background at provider and client discretion and does not intrude in care or therapeutic journeys.
How does Eleos ensure data encryption?
Eleos encrypts data in transit using TLS version 1.2 or higher. All administrator traffic is encrypted through Eleos Health's secure VPN. For data at rest, Eleos uses SSE-S3 (Server-Side Encryption with Amazon S3-Managed Keys) leveraging 256-bit Advanced Encryption Standard (AES-256) provided by AWS's enterprise-grade encryption-at-rest guarantees.
What is the difference between ambient AI and agentic AI?
Ambient AI merely documents what happened and records information. Agentic AI like Eleos shifts work upstream into the flow of care where outcomes can still be changed. Eleosstops the break from happening before problems arise by executing work in the moment, verifying, guiding, and completing work on your organization's behalf based on your rules, policies, and goals.
Who are the typical users of Eleos Health?
Eleos Health serves Small Business, Mid-size Business, and Large Enterprises. The typical customers are behavioral health organizations, substance use disorder treatment centers, community-based care providers, home health and hospice organizations, and clinicians working with Medicaid populations. It's the most widely adopted AI platform in behavioral health, deployed across organizations in 29 states.