Engage by CloudResearch
Engage collects user and customer insights with dynamic AI driven conversations, transforming market research, social science studies, public health, and pollin...
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What is Engage by CloudResearch?
Engage by CloudResearch is an AI-powered conversational research platform that converts traditional surveys into dynamic, interview‑style dialogs in order to capture richer qualitative and mixed‑methods data at scale. It uses generative AI to ask follow‑ups, probe participant answers, and simulate conversational interviews so researchers can collect hundreds of in-depth responses faster than manual interviewing. The platform offers automated transcription and analysis workflows to turn open‑ended responses into coded insights and visual summaries, reducing the time between fieldwork and actionable findings. Engage integrates with existing survey engines and research workflows, and includes features for designing interventions (Persuad.AI), branching conversational logic, and built‑in reporting that make it suitable for public opinion, market, and academic research.
Engage by CloudResearch pricing
Pricing model: Free
Pricing details are provided by CloudResearch and are not listed as a simple public free tier; Engage is offered as a paid product within CloudResearch’s product suite with licensing or per‑project pricing and enterprise options, and custom quotes for features such as Persuad.AI, large‑scale interview collections, and advanced analytics. Prospective customers are directed to contact CloudResearch sales for exact plan tiers, volume discounts, and what is included (platform access, AI interviewing, transcription, and reporting). There is no public mention of a permanently free tier on the product page, but pilots or trial arrangements may be available through sales engagement.
Engage by CloudResearch pros
- AI-driven conversational interviewing
- Automated follow‑up and probing questions
- Scales to hundreds of interviews quickly
- Supports quantitative, qualitative, and mixed methods
- Automated transcription of open‑ended responses
- Built‑in analysis and coding workflows
- Persuad.AI for intervention and belief‑change studies
- Real‑time adaptive conversational logic
- Integrates with external survey platforms
- Saves significant researcher time vs. manual interviews
- Standardized output for faster reporting
- Designed for public opinion and market research use cases
- Can collect both short answers and in‑depth responses
- CloudResearch brand credibility and ecosystem integration
- Templates and guided setup for common study types
- Participant experience designed for engagement
Engage by CloudResearch cons
- Dependent on AI quality for accurate probes
- Potential for AI to misinterpret nuanced answers
- May require post‑processing for high‑stakes coding
- Not a replacement for deep ethnographic interviews
- Costs likely higher than DIY survey tools
- Limited offline or in‑person interview support
- Learning curve for conversational survey design
- Constraints when integrating with some legacy survey platforms
Frequently asked questions about Engage by CloudResearch
What types of research is Engage designed for?
Engage is designed for quantitative, qualitative, and mixed‑methods projects including public opinion research, market research, academic studies, and intervention/belief‑change experiments; it supports both large‑scale interview collection and structured survey integration.
How does Engage collect richer qualitative data than a standard survey?
Engage uses generative AI to conduct conversational interviews that ask follow‑ups and probes based on participant responses, producing longer open‑ended answers and enabling capture of nuance that fixed‑choice surveys typically miss.
Can I integrate Engage with my existing survey platform?
Yes—Engage is built to integrate with common survey workflows and can accept links or incorporate surveys from external platforms so researchers can combine conversational interviewing with structured instruments.
Does Engage provide automated transcription and analysis?
Yes—Engage includes automated transcription of open‑ended responses and analysis workflows that help code responses and generate summaries, speeding the path from data collection to insights.
What is Persuad.AI and how does it work within Engage?
Persuad.AI is an Engage feature for intervention and belief‑change research that defines target beliefs, deploys AI‑driven conversational interventions tailored to participants in real time, and measures belief change using built‑in analytics.
How many interviews can Engage handle at once?
Engage is designed to scale to hundreds of participant interviews in a study and automate much of the analysis pipeline so researchers can run large conversational studies that would otherwise require large interviewer teams.
Is Engage suitable for high‑stakes or regulated research requiring IRB approval?
Yes—CloudResearch provides IRB guidance for using Engage, and the platform’s documentation addresses study descriptions and participant consent language so researchers can incorporate Engage within IRB‑governed protocols.
What reporting outputs does Engage produce?
Engage produces transcriptions, coded themes, and visual summaries that can be exported for reporting; the platform’s analytics surface belief‑change metrics, open‑end coding results, and other common research deliverables.
How customizable are the conversational scripts and probes?
Researchers can set objectives, target beliefs, and conversational parameters; Engage adapts probes in real time but also allows researchers to guide conversational design to align with study goals and compliance needs.
How do I get pricing or start a pilot with Engage?
CloudResearch directs interested organizations to contact their sales team for pricing, licensing options, and pilot programs; custom quotes cover platform access, AI features such as Persuad.AI, transcription, and analytics.