Gridapps
we built an automation-first alternative to traditional testimonial tools
Last verified:
What is Gridapps?
Gridapps Testimonials is an AI-powered platform that helps businesses collect, edit, manage, and publish authentic video and written testimonials from customers. The platform enables customers to record testimonials instantly using a free Chrome extension or a shared link without needing to download anything or create an account. Users can then publish these testimonials on their websites using conversion-optimized widgets including carousel, grid, Wall of Love, masonry, marquee, and single video embed options.
Key features include a built-in AI video editor called Studio that allows trimming videos, adding auto-generated captions, cropping, branding, removing silence, and creating social-ready clips. The platform offers flexible form creation with customizable branded testimonial forms, effortless review imports from 30+ platforms like Shopify, G2, Yelp, and Trustpilot, and centralized dashboard management where users can tag, filter, and organize all testimonials. Additional capabilities include API and webhooks for custom workflows, Zapier integration for automation, bulk CSV upload for existing testimonials, and a Brand Kit for adding custom colors, fonts, and logos.
Gridapps is designed for SaaS teams, startups, agencies, freelancers, coaches, creators, and any business wanting to build trust through customer stories. It's particularly valuable for early-stage startups struggling with trust, as video testimonials can make products feel established and reduce buyer friction. The platform supports multiple languages, team collaboration with admin controls and roles, and SEO-friendly embeds that don't impact website performance.
Gridapps pricing
Pricing model: Freemium
Gridapps offers a free plan with core testimonial features. Paid plans include: Starter at $12/month with unlimited AI usage, premium support, collaboration tools, and community support; Pro at $17/month (popular plan) with 3rd-party integrations, advanced analytics, team performance tracking, top-grade security, priority support, and detailed usage reports; Enterprise with custom pricing including dedicated account manager, custom reports/dashboards, tailored onboarding/training, and customizable API access. Yearly plans offer 30% off. A free trial is available to test all features before committing. No credit card required to start.
Gridapps pros
- Free Chrome extension for instant video recording
- No account required for customers to submit testimonials
- AI-powered auto-captioning for all videos
- Built-in video editor with trimming and captions
- Import from 30+ platforms including Shopify and Trustpilot
- Six different widget types for website embedding
- Customizable branded testimonial forms from templates
- Brand Kit for custom colors, fonts, and logos
- Zapier integration for workflow automation
- API and webhooks for custom integrations
- Bulk CSV upload for existing testimonials
- Team collaboration with admin controls and roles
- SEO-optimized lightweight widgets
- Supports multiple languages from any region
- Remove silence feature in video editor
- Wall of Love layouts for social proof showcases
- No coding skills required for website setup
- Setup takes less than 5 minutes
- Works with Webflow, Framer, WordPress, Shopify
Gridapps cons
- No free plan mentioned with full features
- Video testimonials consume storage space
- May require editing for bad or unusable videos
- Widget display issues from browser caching
- Script-blocking plugins can prevent embeds
- Premium features require paid subscription upgrade
- Limited to Chrome-based browsers for extension
- No mention of mobile app for testimonial collection
Frequently asked questions about Gridapps
What is Gridapps Testimonials and how does it work?
Gridapps Testimonials is a platform that helps you collect, edit, manage, and publish authentic video and written testimonials. Your customers can record instantly using the Chrome extension or a shared link, and you can publish them on your website using conversion-optimized widgets.
Do my customers need an account to submit testimonials?
No. Submitters do not need an account. They can record or write a testimonial instantly from any device without downloading anything or creating credentials.
How can I request a testimonial from a customer?
You can collect testimonials using shareable request links, the Gridapps Chrome extension, embedded forms on your website, or direct submissions via your Wall of Love.
Can customers record video testimonials without downloading anything?
Yes. They can submit videos directly via browser, no app download required. The Chrome extension works on Chrome, Edge, Brave, and Opera.
Does Gridapps have a built-in video editor?
Yes. You can trim videos, add captions, crop, brand them, remove silence, and generate social-ready clips using the Studio editor with AI assistance.
Can I auto-caption videos in Gridapps?
Yes, the AI automatically generates accurate captions for every video submitted to the platform.
How can I embed testimonials on my website?
Use widgets including Carousel, Grid, Wall of Love, Masonry, Marquee, or Single video embed. Copy the embed code and paste it into your website or page builder. Setup takes less than 5 minutes.
Do widgets impact website performance?
No. Widgets are lightweight, fast, and optimized for SEO and page speed, so they don't negatively affect your site's performance.
Can I automate testimonial collection with Zapier?
Yes. You can connect Gridapps with Zapier to automate workflows like notifications, approvals, or customer follow-ups.
Is there a free plan available?
Yes. Gridapps offers a free plan with core testimonial features. Upgrade for advanced editing, widgets, analytics, and branding features available in Starter, Pro, and Enterprise plans.