HiWork
HiWork CRM is a personal CRM tool powered by AI that helps users manage their daily interactions and enhance their networking style. It is ...
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What is HiWork?
HiWork is a visual workflow and CRM platform designed for small and growing teams that manage people and information through structured, approval-based processes. It combines CRM, workflows, client portals, and secure collaboration tools into one unified system, replacing scattered spreadsheets, email threads, and disconnected tools with clear accountability and visible ownership at every step.
Key features include multi-step workflow design with clear ownership, fields, and approvals; a client portal that lets external users complete steps and submit information without requiring an account; a CRM for storing and organizing contacts and companies with activity tracking, notes, tasks, and workflow history; visual workflow builder requiring no coding; reusable workflow templates; database-level encryption; SSO support; white labeling; and priority support on paid plans.
HiWork is ideal for small businesses, agencies, consultants, and growing teams who need to standardize processes, reduce mistakes, track approvals, and deliver professional, predictable experiences to clients. It works for both internal team processes and external client-facing workflows, making it suitable for service businesses that manage projects, onboarding, approvals, or any multi-step process requiring file collection and sign-offs.
HiWork pricing
Pricing model: Freemium
HiWork offers a Free tier for individuals or non-profits (non-commercial use only) including contacts, notes, tasks, and custom fields. The Business plan costs $24 per user per month for small companies and teams, including commercial use, contacts, notes, tasks, custom fields, workflows, client portal, white labeling, and priority support. There is also an all-included fixed price plan at $250/month billed annually with unlimited users, including all Business features plus unlimited users. No credit card is required to get started, and a 14-day free trial is available according to third-party sources.
HiWork pros
- Visual workflow builder requires no coding
- Multi-step processes with clear ownership at each step
- Built-in approval steps replace scattered email threads
- Client portal requires no login for external users
- CRM stores contacts, companies, notes, tasks in one place
- Workflow history connects documents to people and steps
- Reusable workflow templates for consistent execution
- Database-level encryption for security
- SSO support for enterprise access control
- White labeling available on Business plan and above
- Priority support included on paid plans
- Unlimited users on $250/month fixed-price plan
- Free tier available for individuals and non-profits
- No credit card required to get started
- Fast and easy onboarding process
HiWork cons
- Free tier limited to non-commercial use only
- Business plan priced at $24 per user per month
- No refund policy mentioned on website
- Limited to 2-10 company size according to LinkedIn
- No mobile app mentioned for iOS or Android
- No third-party integrations listed on website
- No advanced analytics or reporting features shown
- Custom fields available but no automation rules mentioned
Frequently asked questions about HiWork
What is HiWork?
HiWork is a workflow and CRM platform that combines contact management with built-in workflows to guide every project from start to finish. It replaces spreadsheets, email threads, and disconnected tools with approval-based workflows that keep information, files, and ownership in one clear system.
Who is HiWork for?
HiWork is built for small and growing teams that manage people and information through structured, approval-based processes. It is perfect for businesses or individuals who need to standardize how work is done, reduce mistakes, and deliver professional experiences to clients or internal teams.
Do clients need an account to use the client portal?
No, clients do not need an account. HiWork shares workflows through secure links so clients or teammates can complete steps, submit information, and see what comes next without requiring an account or login.
How does HiWork handle approvals?
HiWork replaces scattered email approvals with built-in approval steps where decisions are made and recorded. Information is collected, files are reviewed, and approvals happen exactly where they should within defined workflow steps, keeping your team in control of every decision.
What security features does HiWork include?
HiWork was engineered with industry best practices including database-level encryption, access controls, SSO support, private clouds, and automated security checks. The platform puts privacy first to help users reach their goals without interruptions.
Can I create reusable workflow templates?
Yes, HiWork allows you to turn your best processes into reusable templates with connected steps and built-in logic for consistent, clear execution. You create your entire process once with the visual builder and use it again and again.
What is included in the free plan?
The Free plan is for individuals or non-profits and includes contacts, notes, tasks, and custom fields. It is for non-commercial use only. To use workflows, client portal, white labeling, and commercial use, you need the Business plan.
Does HiWork have white labeling?
Yes, white labeling is included in the Business plan ($24/user/month) and the $250/month all-included fixed-price plan. This allows teams to brand the platform according to their needs.
How does HiWork replace spreadsheets?
HiWork replaces manual tracking in spreadsheets with defined workflows that reflect progress in every step. Instead of chasing status in spreadsheets, HiWork moves clients and information through defined process steps with visible ownership showing exactly who and what is needed next.
Is there a trial or money-back guarantee?
HiWork offers a free tier to get started with no credit card required. Third-party sources mention a 14-day free trial for the paid plan. The website states no refund policy, so there is no money-back guarantee mentioned.