Limbic
Revolutionize mental health care with AI-driven assessments and therapy.. [Contact for Pricing]
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What is Limbic?
Limbic is a clinical AI platform for mental and behavioral healthcare that automates patient intake, triage, assessment, and delivers on-demand therapy support. It helps health plans and care providers scale access, speed up care, and improve outcomes without increasing staff or sacrificing quality. The platform includes three main AI agents: an Intake Agent that embeds in referral pathways to onboard patients and handle FAQs, a Triage Agent that assesses needs and predicts diagnoses, and a Therapy Agent that delivers CBT through generative chat while managing escalation pathways to clinical staff.
Limbic Access is the flagship product—a breakthrough AI assistant for conversational patient intake and clinical decision support in behavioral health services. It generates highly accurate clinical assessments with 92% diagnostic accuracy across conditions including depression, generalized anxiety disorder, PTSD, OCD, panic disorder, and eating disorders. The system produces a full clinical report for providers with presenting problems, risk levels, clinical notes, and assessment scores, reducing assessment times by 50% and increasing patient recovery by 111%.
The platform is built around the proprietary Limbic Layer, a clinical AI that sits between users and large language models to ensure safety and clinical precision. Limbic is the only mental health AI chatbot with Class IIa medical device certification (UK), is HIPAA- and GDPR-compliant, ISO 27001 certified, and interoperable with cloud-based EHR systems. It is used by behavioral health organizations including NHS Talking Therapies, Rogers Behavioral Health, and Everyturn Mental Health.
Limbic is designed for health plans, behavioral health providers, health systems, NHS Talking Therapies services, and clinical practices looking to expand capacity. It serves patients through 24/7 self-referral on mobile, tablet, and desktop, with particular success in reaching underserved populations including a 179% increase among non-binary patients and 40% among racial minorities.
Limbic pricing
Pricing model: Freemium
Enterprise pricing only - no public pricing information available on the website. Limbic does not offer a free tier. Prospective customers must book a demo to receive pricing details. The platform is sold as an enterprise solution to health plans, behavioral health providers, and health systems. Pricing is custom-quoted based on organization size and needs. Free demo webinars are available for NHS Talking Therapies services.
Limbic pros
- Class IIa medical device certification (UK) - first mental health AI chatbot with this certification
- 92% diagnostic accuracy across multiple conditions including depression, anxiety, PTSD, OCD
- 50% reduction in assessment times for clinical staff
- 111% increase in patient recovery rates compared to standard assessment
- 24/7 always-on intake channel available on mobile, tablet, and desktop
- HIPAA-compliant and GDPR-compliant for data security
- ISO 27001 and ISO 13485 certified quality management systems
- Seamless EHR integration - interoperable with cloud-based EHR systems
- Embeds in any website with just two lines of code
- Automated crisis detection with alerts to clinical staff for at-risk patients
- Comprehensive dashboard for tracking engagement, referrals, conversion rates, and staff hours saved
- 179% increase in non-binary patients seeking care, 40% increase among racial minorities
- Generative CBT-based therapy support with clear escalation pathways
- Validated across nearly 650,000+ patient assessments
- 8,500+ citations in scientific literature from AI research
- Customizable to match service design and workflows
- Predicts diagnoses for depression, GAD, PTSD, health anxiety, social anxiety, OCD, panic disorder, eating disorders
- Reduces therapist burnout by freeing up clinical time
Limbic cons
- Enterprise pricing only - no public pricing or free tier available
- Requires demo booking to access pricing and implementation details
- Only available in English (other languages require translation request)
- Automated translations not guaranteed for full accuracy
- Must be used in partnership with healthcare provider - not for standalone consumer use
- Limited to behavioral health/mental health applications only
- Class IIa certification is UK-specific, may require additional clearance for other markets
- Requires website integration - not a standalone mobile app for providers
Frequently asked questions about Limbic
How do patients access Limbic Access?
Limbic Access can be plugged into your website to be available on mobile, tablet, and desktop web browsers. The majority of patients use a phone. It can be seamlessly embedded on any page of your website as an always-on intake channel for new patients.
Do you support languages other than English?
Yes, Limbic can be fully translated into other languages. You need to get in touch for more information on this. Limbic has also been built to support automatic translation into any language of patient's choosing. However, Limbic is not responsible for the full accuracy of these automated translations.
How does Limbic use AI?
Limbic is built around a proprietary AI called the Limbic Layer that sits between the user (patients and clinicians) and a large language model (LLM) conversational interface to ensure all decisions are made based on validated clinical guidance. The Limbic Layer processes every user input before deciding how to proceed and screens every LLM response to make sure it is safe, clinically valid, and aligned with medical device regulations.
Is Limbic secure?
Yes. Limbic places the highest priority on patient safety, data security, and clinical precision. In addition to Class IIa medical device status, Limbic is HIPAA- and GDPR-compliant. They are ISO 27001 compliant and hold Cyber Essentials certification, among other third-party validations. Incoming referral records are logged in the database, and patient identifiable information is stripped from the record.
What do you mean when you say Limbic Access is a medical device?
Limbic is the only mental health AI chatbot with Class IIa medical device certification (UK). This certification means Limbic has to conform to specific risk management processes pertaining to the software development process, clinical risk, safety risks, usability risks, and security risks. It also mandates a traceable and controlled process for design, development, and testing.
Can you work within our EHR?
Yes. This is one of the keys to how Limbic improves clinical efficiency. Limbic is interoperable with a number of EHR systems and can operate alongside patient management systems. For customers of Limbic, this means staff no longer need to manually update patient information from intakes and referral submissions.
What conditions can Limbic diagnose?
Limbic predicts diagnoses with 92% accuracy across a range of conditions including depression, generalized anxiety disorder (GAD), PTSD, health anxiety, social anxiety, OCD, panic disorder, eating disorders, and more. The system generates disorder-specific measures and a full clinical report with presenting problems, risk levels, clinical notes, and assessment scores.
How does Limbic handle crisis situations?
Limbic's AI monitors user interactions to identify individuals that may be in crisis and offers resources for the individual to call or text for help. In the background, it sends an alert to clinical staff so they can take appropriate action. The Limbic Layer uses clinical best practices to process every user input, for example referring a seemingly at-risk patient to a human rather than letting the LLM respond.
What is the Limbic Layer?
The Limbic Layer is the proprietary technology behind everything at Limbic. It is the clinical brain—a proprietary AI that sits between the user (patients and clinicians) and the large language model (LLM) conversational interface to ensure safety and clinical precision in every interaction. Our team of 10 PhDs across machine learning, psychology, AI, and medicine spent years developing this evidence-based tool.
What evidence supports Limbic's effectiveness?
Limbic is backed by years of published research and validated across nearly 650,000+ patients. Their work has been cited more than 8,500 times within the scientific community. Real-world outcomes include 29% more minority referrals, 2x recovery rates, 23% lower dropout, 10x more cost-effective care, and 2 additional sessions attended per patient. Peer-reviewed studies include research published in Nature Medicine.