ListenUp!
ListenUp! is an AI-enabled tool that is designed to help product and development teams centralize, analyze and act upon user feedback. This...
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What is ListenUp!?
ListenUp! is an AI-powered customer feedback analysis tool that centralizes user feedback directly in Notion. It helps product teams automatically collect, organize, and analyze qualitative data from multiple sources including user interviews, support tickets, CRM deals, Slack messages, and more. The platform uses AI to extract, classify, and group actionable insights by type, feature, and priority, making it easier for teams to understand what customers are trying to tell them .
Key features include bot-less meeting recording for Google Meet, Zoom, and Microsoft Teams, AI transcription in 16 languages, automatic insight creation and classification, AI chat for querying feedback data, shareable video clips from interviews, unlimited team seats, native Notion integration with customizable templates, AI autopilot mode for fully automated workflows, Zapier integration, and API access. The tool also offers advanced user mapping to link feedback to specific users and companies.
ListenUp! is designed for product teams, product managers, UX researchers, sales teams, marketing teams, and account management teams who need to make data-driven product decisions. It's particularly valuable for SaaS companies looking to reduce manual feedback analysis work, identify user pain points, validate hypotheses, and build features that truly matter to customers. Teams using ListenUp! report 11x feature retention and 15x revenue growth.
ListenUp! pricing
Pricing model: Freemium
ListenUp! offers three paid plans with monthly or yearly billing (10% discount yearly). Starter plan is $25/month ($29/month monthly) for user interviews and simple feedback management, including 9 hours of video or 540 text feedback, bot-less meeting recorder, AI transcription in 16 languages, AI call summaries, insight video clips, manual feedback import, and Notion native integration + template with unlimited seats. Pro plan is $89/month ($99/month monthly), the popular choice for analyzing feedback at scale, including 32 hours of video or 1.9k text feedback, unlimited integrations, AI auto-import from integrations, AI calibration, AI extract and classify insights, manual takeover, AI chat, API access, Zapier native integration, and advanced Notion templates. Enterprise plan requires a demo request, includes 383 hours of video or 23k text feedback, unlimited spaces, higher storage limits, custom Notion setup, enterprise security, custom integrations, premium support, concierge onboarding, custom terms of use, and higher API limits. Credits are consumed per feedback: text feedback is 4 credits (up to 500 words), video feedback is 6 credits per minute. A 14-day free trial includes all Pro plan features limited to 300 credits.
ListenUp! pros
- Centralizes all customer feedback directly in Notion
- AI auto-groups insights revealing hidden patterns
- Bot-less meeting recorder for Zoom, Google Meet, Teams
- AI transcription in 16 languages with high accuracy
- Unlimited team seats on all plans
- AI autopilot mode automates entire feedback workflow
- Shareable video clips from interviews for stakeholders
- AI chat acts as second brain for feedback queries
- Native Notion integration with advanced templates
- Links feedback to specific users and companies
- Zapier integration for extended connectivity
- API access for custom integrations
- GDPR and CCPA compliant with end-to-end encryption
- No data reselling to third parties
- EU-based infrastructure for data security
- AI never trained on customer data
- 14-day free trial with 300 credits and Pro features
- AI calibration to match your product's context
ListenUp! cons
- Only works with Notion (no other database options)
- Credits system limits feedback volume per plan
- Video feedback consumes more credits (6 per minute)
- Text feedback limited to 500 words per entry
- No free forever plan (only 14-day trial)
- Starter plan lacks AI auto-import from integrations
- Starter plan requires manual feedback review
- Enterprise pricing not publicly listed
- SOC 2 certification still pending
- Limited to 16 languages for transcription
Frequently asked questions about ListenUp!
What is ListenUp! used for?
ListenUp! is used by product teams to get more insights on their users. Quantitative data is not enough to truly understand users and make the right product decisions, but collecting qualitative data is very time-consuming. ListenUp! automatically centralizes user feedback in one place, helps order it, and scales the process with AI. Companies also invite Sales and Marketing teams to their workspace since every team performs better when users are truly understood.
What are credits?
Every feedback entering ListenUp! uses credits. Text feedback counts as 4 credits (up to 500 words, then considered another text feedback). Video feedback counts as 6 credits per minute. This difference is explained by the additional weight of video and the need for transcription into the right language. After choosing a plan, you can select the number of credits needed depending on your feedback and interview volume.
Is there a free trial?
Yes. When you sign up for the first time, you can use all premium features from the Pro plan. You will be limited to 14 days and 300 credits. You can upgrade your account at any time to any plan to use more credits.
How many team members can I invite to my account?
Unlimited. ListenUp! does not charge for users. You can invite as many teammates as you want inside of ListenUp! for the same price. They prefer to only charge more when you get more value (when you receive more feedback). The most successful teams invite their entire organization to make sure all functions really understand users and perform better at their job.
Can I get a demo?
Yes. ListenUp! loves to meet users every week. You can book a slot to get a demo of the platform.
How can I contact the team?
If you have any questions about ListenUp!, please contact the team via email at [email protected]. You are one message away from Robin.
What integrations does ListenUp! support?
ListenUp! offers native integrations with Slack, Intercom, and other customer-facing tools from Support, Sales, and Marketing. It also has a native Zapier integration for extended connectivity and provides API access for custom integrations, especially on Pro and Enterprise plans. The platform is built around Notion integration, bringing all feedback directly into your Notion workspace.
Which meeting platforms does the recorder support?
The ListenUp! Chrome extension can record user interviews on Google Meet, Zoom (web), and Microsoft Teams (web). It allows recording without intrusive bots joining the call. After recording, you can check transcription, summarize the interview, and create insights directly in ListenUp!.
How does AI autopilot mode work?
AI autopilot mode automatically sends feedback and research through native integrations (e.g., Slack, Intercom). The AI creates user insights, adds the right tags to those insights, creates patterns, and notifies you with what you need to work on next. This facilitates fully automated workflow where the AI handles the tedious work, saving hours every week.
Is my data secure with ListenUp!
Yes. ListenUp! is GDPR and CCPA compliant, with end-to-end data encryption. They never resell data to third parties, use EU-based infrastructure for secure data handling, and never use customer data to train AI models. SOC 2 certification is pending. Enterprise plans include additional enterprise-grade security features.