Lumana

Revolutionize security with real-time AI alerts and scalable cloud management.. [Contact for Pricing]

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What is Lumana?

Lumana is an enterprise AI video security and intelligence platform that transforms traditional video surveillance into an active, intelligent system powered by agentic AI. The platform uses Lumana Core, an AI engine that replaces legacy NVR systems, to process video in real-time and deliver automated monitoring, instant alerts, and accelerated investigations. Lumana's proprietary VIA-1 video intelligence model continuously learns from every environment, reducing false alerts by up to 90% while improving security, safety, and operational efficiency.

The platform offers three main components: Core (AI engine and video processor), Cloud (hybrid-cloud architecture combining local processing with remote access), and VMS+ (smart video management software accessible from desktop or mobile). Lumana is camera-agnostic, supporting any IP camera with RTSP or ONVIF, and integrates with access control, sensors, and enterprise systems. Key AI capabilities include face detection/recognition, vehicle recognition, license plate detection, weapon/fire/fall/violence detection, people counting, and over 100 customizable alert triggers.

Lumana is designed for businesses, commercial organizations, and enterprises managing physical security across multiple locations. It serves industries requiring comprehensive video security with operational insights, including retail, manufacturing, education, healthcare, and corporate facilities. The platform enables teams to automate monitoring, streamline incident responses, generate actionable insights from video data, and manage unlimited cameras, users, and locations from a single unified control center.

Lumana pricing

Pricing model: Freemium

Lumana uses annual recurring licensing determined by the number of camera feeds, days of storage, and license terms. Customers can pay yearly or upfront. All features and capabilities come standard with no different licensing tiers or limitations. Pricing typically includes Lumana Core devices and access to VMS+ software. All Lumana hardware comes with an industry-leading lifetime warranty. The platform supports unlimited cameras, users, and locations. Storage includes up to 90 days local on industrial-grade SSD and up to 365 days in cloud, with unlimited cloud archiving for alert clips included. To get exact pricing, customers must request a customized quote tailored to their organization's needs through the website.

Lumana pros

  • Reduces false alerts by up to 90% with proprietary VIA-1 AI model
  • Camera-agnostic - works with any IP camera supporting RTSP or ONVIF
  • Unlimited cameras, users, and cloud archiving included
  • Industry-leading lifetime warranty on all hardware
  • Hybrid-cloud architecture with local processing for 5X faster event detection
  • No port forwarding or VPN required for secure remote access
  • Real-time AI processing with latency as low as 100ms
  • Bandwidth-friendly with consumption as low as 100 Kbps per camera
  • Automatic updates for new AI features and upgrades at no extra cost
  • Smart Search with multi-parameter filters finds footage in seconds
  • Supports up to 4K resolution recording and playback
  • Up to 365 days cloud storage and 90 days local storage
  • 4 AI Agents: Insight, Monitor, Investigate, Respond
  • Over 100 customizable AI alert triggers including weapon/fire/fall detection
  • 24/7 professional support with live chat, email, and phone access
  • SOC2 Type I and Type II compliance with end-to-end AES-256 encryption
  • Dedicated onboarding, training, and support included
  • Multi-camera video walls and real-time alert video walls
  • Activity heatmaps and AI dashboards for people, vehicle, and occupancy analytics

Lumana cons

  • Annual recurring license pricing - no permanent one-time purchase option
  • Pricing requires customized quote based on camera count and storage needs
  • Minimum camera requirement of 2 MP at 10 FPS for optimal AI performance
  • Core devices must be purchased as part of the system (replaces existing NVR)
  • Primary storage is local SSD/HDD requiring hardware investment
  • Advanced AI features require Lumana Core hardware (not software-only)
  • Cloud archiving limited to alert clips unless optional backup purchased
  • Learning curve for utilizing all 100+ AI alert triggers effectively

Frequently asked questions about Lumana

What is the Lumana AI-powered video security platform?

Lumana is an AI-powered video security system designed to automate monitoring and accelerate incident response through centralized visibility and real-time analytics. Unlike traditional systems, Lumana uses a hybrid-cloud architecture to provide proactive alerts and advanced investigative tools that enhance physical security and operational efficiency. It transforms any camera into a continuous-learning AI agent.

How does Lumana's hybrid-cloud architecture work?

Lumana's hybrid-cloud architecture combines on-premises processing performance with cloud scalability. The Lumana Core processes video frames locally to generate real-time metadata and alerts, while only thumbnails and encrypted metadata are sent to the cloud to conserve bandwidth. This enables 5X faster event detection compared to purely cloud-based systems.

What cameras are compatible with the Lumana platform?

Lumana is camera-agnostic and compatible with any IP camera supporting RTSP stream or ONVIF. It works with existing hardware from brands like Axis, Bosch, Hanwha, and Avigilon. The minimum requirement for optimal AI performance is 2 MP at 10 FPS. Lumana also offers its own enterprise-grade cameras with a lifetime warranty.

Will the Lumana system still work if the internet goes down?

Yes, the Lumana Core operates normally even if the network connection is lost. All essential functions including video recording, AI processing, alert identification, and automated local actions continue without interruption. Once internet is restored, all cached alerts and footage synchronize to the Lumana cloud.

How does Lumana's Smart Search improve investigations?

Smart Search enables users to scrub through millions of hours of video in seconds using highly specific, multi-parameter filters. Users can combine attributes like searching for an adult male in a black shirt carrying a bag near a specific vehicle to return accurate results instantly. This is significantly faster and more accurate than traditional motion-based search tools.

Where is video footage stored and how is it secured?

Video footage is stored locally on industrial-grade SSDs of the Lumana Core for high-speed access and privacy. The system uses end-to-end AES 256 encryption, multi-factor authentication (MFA), and role-based access control. Lumana offers unlimited cloud archiving for alert clips and optional 24/7 redundant cloud backup for additional redundancy.

What's the warranty on Lumana hardware?

All Lumana hardware comes with an industry-leading lifetime warranty as long as you're a customer. This includes Lumana cameras, Core devices, and all system components. The warranty provides predictable system costs and ensures you never have to worry about failing hardware again.

How many cameras and users can I manage on Lumana?

Lumana supports unlimited devices from VMS+ as long as a camera is connected to Core and has a license. There are no limitations on user counts, providing flexibility to manage your entire organization from one platform. You can also manage unlimited locations from the same system.

Do I need a DVR or NVR with Lumana?

No, Lumana Core replaces your DVR/NVR entirely. Core devices securely store video data on industrial-grade SSDs and process footage with cutting-edge AI algorithms, providing unparalleled computer vision capabilities without needing legacy recording hardware.

What AI features are included with Lumana?

Lumana includes 4 AI Agents (Insight, Monitor, Investigate, Respond) and VIA-1's proprietary self-learning AI model. Features include face detection/recognition, people and vehicle attribute recognition, license plate detection/recognition, people/vehicle/occupancy counting, threat detection (weapon), fire detection, fall detection, violence detection, PPE detection, tailgating detection, loitering detection, tampering detection, and 100+ customizable alert triggers. Activity heatmaps and AI dashboards are also included.

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