Scribe
Scribe is an AI-powered tool that converts any process into a step-by-step visual guide. By using the Scribe recorder while working through a process, the tool ...
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What is Scribe?
Scribe is a Workflow AI platform that automatically documents any digital workflow and turns it into a beautiful step-by-step guide with screenshots and text instructions. Instead of manually copy/pasting screenshots into Word docs or recording screen videos, users simply turn on Scribe's capture function via browser extension or desktop app, walk through their process normally, and Scribe automatically generates the complete guide.
Key features include automatic workflow capture that records every click, scroll, and keystroke; easy customization tools to edit text, reorder steps, add annotations, crop screenshots, and redact sensitive information; Multiple sharing options including shareable links, embedding in wikis/knowledge bases (Confluence, Notion, Sharepoint, Guru, Hubspot), and exports to PDF, HTML, and Markdown; Smart Embed functionality for integrating guides into existing tools; Pages feature to combine multiple Scribes with text, videos, and links into custom process documents; Guide Me for interactive in-browser walkthroughs; Sidekick for discovering guides on any website; and AI-powered workflow insights to identify inefficiencies and automation opportunities.
Scribe is designed for teams and individuals who need to document processes for training new hires, assisting customers, creating SOPs, driving software adoption, and preventing repeat explanations of the same tasks. It's trusted by 94% of Fortune 500 companies and serves over 5 million users across 600,000 organizations including IT teams, HR departments, customer support teams, consultants, educators, and operations managers.
Scribe pricing
Pricing model: Freemium
Scribe offers 4 tiers including a free plan. Free Basic plan: $0/mo with unlimited Scribes, auto-captured screenshots, shareable links, browser extension, and basic editing (web only). Pro Team plan: $12/user/month ($23/user/month annual billing) with desktop recorder, custom branding, Scribe Pages for manuals, team workspace, and analytics. Enterprise plan: Custom pricing with SSO/SAML, advanced permissions, API access, dedicated support, custom integrations, auto-redaction of PII/PHI, Creator/Viewer/Admin roles, enterprise grade data governance, central user management, and language translations. Save 20% with yearly billing. No credit card required for free tier.
Scribe pros
- Automatically captures every click, scroll, and keystroke without manual input
- Cuts documentation time from hours to 15-20 minutes per process
- Saves 41.6 hours per user per month on average
- Reduces training time for new hires by 50%
- Achieves 98% procedure compliance since using Scribe
- Reduces documentation time by 90%
- Reduces time responding to customers by 93%
- Works with any web app via Chrome or Edge browser extension
- Desktop recorder for Mac and Windows available on Pro and Enterprise plans
- Easy editing to add steps, tips, alerts, headers, and GIFs
- Crop, annotate, and redact sensitive information from screenshots
- Export to PDF, HTML, and Markdown formats
- Embed guides in Confluence, Notion, Sharepoint, Guru, and Hubspot
- Custom branding with company logo, colors, and fonts on Pro plan
- Auto-redaction of PII and PHI for enterprise security
- SSO authentication and Creator/Viewer/Admin roles for Enterprise
- SOC 2 Type II, HIPAA, and CCPA compliance certified
- Collaborate with team comments on Pro and Enterprise plans
- Create Pages combining multiple Scribes into complete manuals
- Interactive in-browser walkthroughs with Guide Me feature
Scribe cons
- Free tier only works with web apps, no desktop recording
- Desktop recorder requires Pro plan purchase
- Manually blur sensitive info only available on free tier, not auto-redaction
- Limited advanced document layout controls compared to traditional documentation tools
- Not ideal for large-scale documentation systems with extensive cross-referencing needs
- Less tightly integrated with project management software than some alternatives
- Cost increases for advanced features like collaboration and branding
- Editing limited to text changes, cannot easily rearrange or merge screenshot steps
- Dependent on visual format, less suitable for non-visual or conceptual tasks
- Team workspaces require Pro plan at $12/user/month
Frequently asked questions about Scribe
What is a Scribe?
A Scribe is a step-by-step guide with screenshots, text, cursor clicks, links and more that is automatically generated just by turning on the Scribe software and walking through your process. It's infinitely better than manually copy/pasting screenshots into a Word Doc, recording a Loom video, or doing live trainings.
How do I capture a Scribe?
To capture a Scribe, turn on the Scribe capture function via either the browser extension (Chrome or Edge) or desktop app (Mac/Windows for Pro and Enterprise users), walk through your process as you normally would, and turn it off when you're done. Your Scribe will automatically open in a new tab with the step-by-step guide generated complete with links, screenshots, text, keystrokes and cursor clicks.
How do I edit a Scribe?
After capture, select the plus icon to add additional steps, tips, alerts, headers, or GIFs. You can edit text captions, reorder steps, annotate screenshots, remove unwanted steps, crop screenshots, annotate images, and redact sensitive information. Pro or Enterprise customers can crop, annotate, and redact sensitive information from screenshots.
How do I share a Scribe?
Share your Scribe by selecting 'Share' in the top right. Options include inviting others to your Scribe Team with view or edit access, sending the URL via chat or email, exporting in different formats, or embedding directly in other tools by copying the iframe embed link. You can embed in knowledge bases, wikis, Confluence, Sharepoint, Notion, Guru, and Hubspot.
What browser extensions and apps does Scribe offer?
All users can use either the Chrome or Edge browser extension to capture browser-based apps and processes. Pro and Enterprise users can also capture desktop-based apps and processes by utilizing the Mac and Windows desktop apps.
What is the difference between Basic, Pro, and Enterprise plans?
Basic ($0/mo) includes unlimited Scribes, auto-captured screenshots, shareable links, browser extension, and basic editing for web apps only. Pro Team ($12/user/mo) adds desktop recorder, custom branding, Scribe Pages for manuals, team workspace, and analytics. Enterprise (custom pricing) includes SSO/SAML, advanced permissions, API access, dedicated support, custom integrations, auto-redaction of PII/PHI, and enterprise-grade security and compliance.
What enterprise security features does Scribe offer?
Scribe meets SOC 2 Type II, HIPAA, CCPA, and other rigorous industry standards. Enterprise features include auto-redaction of PII and PHI, SSO for authentication, Creator/Viewer and Admin roles, enterprise grade data governance, central user and document management, language translations, whitelist IPs for additional security, and ability to request custom security forms and redlines.
What is Smart Embed?
Smart Embed is functionality that allows you to easily embed your Scribes into other tools you're already using like knowledge bases and wikis. You can embed by copying the iframe embed link. Popular tools users embed into include Confluence, Sharepoint, Notion, Guru, and Hubspot.
What are Pages in Scribe?
Pages (Pro & Enterprise only) allow you to add multiple Scribes to a custom process document alongside text, lists, and video. You can create beautiful onboarding guides, training materials, SOPs, and more in minutes by combining multiple Scribe guides with additional content.
How much time does Scribe save?
Scribe saves 41.6 hours per user per month on average. Users report 90% reduction in documentation time, 50% reduction in time spent training new hires, 93% reduction in time spent responding to customers, and documentation that used to take multiple hours now takes 15-20 minutes. The tool pays for itself in approximately 1 day for most organizations.