Tilores
Unifies real-time customer data for enhanced decision-making.. [Contact for Pricing]
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What is Tilores?
Tilores is a no-code identity resolution platform that unifies scattered customer data in real-time through an API. It performs entity resolution to fuzzy match customer data at scale without engineering complexity, eliminating duplicate records and data silos to create a unified Customer 360° view. The platform introduces clean, deduplicated, and linked customer data into enterprises, creating instant golden customer records.
Key features include real-time identity search with consistent <150ms speed, real-time data ingestion under <300ms, serverless architecture with no scale limitations, customizable no-code matching rules, prebuilt connectors for Salesforce/Hubspot/Snowflake, GraphQL API, rules simulator for testing matching logic, and transparent reasoning for each profile merge. Tilores also offers IdentityRAG for AI applications, enabling LLMs to retrieve accurate unified customer data for retrieval-augmented generation.
Tilores is designed for data-driven companies, banks, fintechs, and enterprises needing fraud detection, KYC & AML compliance, customer risk management, and unified customer profiles for marketing. It serves data scientists who want to match and deduplicate data in real-time without worrying about scalability, as well as businesses like Banxware that need to improve internal reporting and prevent fraud at sign-up.
The platform supports any data type (people, companies, products, transactions) through customizable data schemas, offers both cloud (fully-managed AWS) and self-hosted/on-premise deployment options, and syncs unified data back to source systems so departments can report independently without relying on analytics teams.
Tilores pricing
Pricing model: Freemium
Tilores offers a Community Version with up to 1,000 UCRs for free for both commercial and non-commercial use, no credit card required. Pricing is based on Unified Customer Records (UCRs), not data records - each customer counted once regardless of how many records they have. Plans include: Starter (up to 200,000 UCRs), Growth (up to 2 million UCRs), and Enterprise (unlimited UCRs for 10+ million UCRs, special pricing for 1+ billion). Starter customers can add 1 million UCR packages; Growth can add 1 or 10 million packages; Enterprise can add 10 million packages. Unify and Activate are charged separately - Unify can be used alone, but Activate requires Unify. Searching via API is completely free. Discounts available for nonprofits, students, and academic institutions. AWS Marketplace subscription available. All paid tiers are sales-led with contact form required.
Tilores pros
- No-code user interface for customizing matching rules
- Real-time fuzzy matching at scale with <150ms search speed
- Serverless architecture with no scale limitations
- Pay only for Unified Customer Records, not data records
- Free tier available with up to 1,000 UCRs for commercial use
- Prebuilt connectors for Salesforce, Hubspot, and Snowflake
- Globally distributed GraphQL API for connectivity
- Rules simulator to test matching logic before deployment
- Transparent reasoning for every profile merge decision
- IdentityRAG integration for generative AI and LLM applications
- Step-by-step onboarding wizard for quick setup
- Data agnostic - works with people, companies, products, transactions
- Syncs unified data back to source systems automatically
- Fraud detection and KYC/AML compliance built-in
- Can have unlimited Tilores instances (dev, test, production)
- AWS Marketplace subscription available for streamlined billing
- Search via API is completely free with no limits
- Discounts available for nonprofits, students, and academic institutions
Tilores cons
- Pricing is sales-led with no public dollar amounts for paid plans
- Self-serve checkout not available - must contact sales for paid tiers
- Activate requires Unify to be used first (can't use Activate alone)
- Agent-Ready SaaS Index score is only 40/100 (Not Agent-Ready Yet)
- No public API documentation URL available
- Community version limited to only 1,000 UCRs
- Starter plan capped at 200,000 UCRs before needing upgrade
- Enterprise pricing requires 10+ million UCRs estimate
- Deploy changes require redeployment which takes ~5 minutes
- Community secret shown only once during credential creation
Frequently asked questions about Tilores
What is a Unified Customer Record (UCR)?
A Unified Customer Record (UCR) is how Tilores measures your use of the platform. If you ingest 10,000 data records from various data sources and when unified they represent 1,000 customers, then you have 1,000 UCRs. The benefit is that your Tilores costs are always in proportion to your number of customers rather than your volume of data.
Do you offer a free trial?
You can ingest up to 1,000 Unified Customer Records (UCRs) for free for any use case, commercial or non-commercial. No credit card is required for the Community Version.
How do Enterprise plans work?
For customers with more than 10 million UCRs, different packages are offered based on your estimated number of UCRs. Special pricing is available for unlimited UCRs if you expect to have more than 1 billion customers.
Can I upgrade my plan?
Yes, you can upgrade at any time. Contact Tilores and they will help you find the best plan for your needs. Starter plan customers can add packages of 1 million UCRs, Growth plan customers can add packages of 1 or 10 million, and Enterprise customers can add packages of 10 million.
How do I predict my number of UCRs?
This depends on the level of customer duplication in your data sources. If you have one customer data source with 1 million customer records and a 15% duplicate rate, then you would have 850,000 UCRs.
How many data sources can I have?
You can have as many data sources as you like feeding into your Tilores. You are only charged based on the total number of UCRs across all sources.
How are API searches charged for?
Searching is free with Tilores. You can make as many searches via API as you want with no limits or additional charges.
What are Unify and Activate?
Unify and Activate are two separate Tilores products. If you only need to unify your data in bulk, you might only need Unify. If you want to use Tilores' real-time capabilities, you would use Unify plus Activate. To use Activate, you need to also use Unify.
How are Unify and Activate charged for?
Unify and Activate are charged separately. It is possible to use Unify on its own to unify your customer data, but to use Activate you need to also use Unify.
Can I have multiple Tilores instances?
Yes, you can have as many Tilores instances as you want, such as development, testing, production 1, production 2. Your number of UCRs for pricing is the sum of the UCRs across all your instances.